Black screen after restart, and the machine to sign

Send a message to PC-cillan virus my conputer he loses her, so I rebooted it. When he returned to the top of the screen Dell came and then I got floppy diskette seek failure. Strike F1 to continue. I do and it takes a black screen, and the computer is still on Windows does not come to the top or even try. Ive tried F12 and I cannot get into safe mode that brings back me to black screen. It gives me the same symptoms as the BSOD but no cursor.

Hi jhintense,

As the virus is running on the computer, we recommend that you first of all allows you to remove the virus from your computer. To do this, you might consider contacting the provider of security software.

Try these steps and check if your computer starts on the desktop.
Step 1: Try the last known good configuration
a. start your computer and press the F8 key continuously to see the menu advanced startup options.
b. in the menu, select last known good configuration, and press to enter.
c. see if the system will load very well.

Step 2: Disable the Floppy drive in the BIOS (Basic input/output system)
a. start your computer and press DELETE continuously on the screen of the BIOS see.
b. turn off the power or turn off the disk and save the settings.
c. restart the computer and check if Windows loads very well.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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