Black screen after the Windows Logo screen
All of a sudden just put off the computer. I keep trying to start it up, but just then it gets to a black screen and does nothing. I managed to get in Mode safe like twice, but when I try to access safe mode again, it gets stuck loading. What can I do to save my laptop OR at least save my data?
Hello
It will be interesting to know what model of laptop you have. I had the same problem and I connected the HARD drive to the second workbook as external HARD drive. on this way, I was able to copy all the important data.
Tags: Toshiba
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Hi Frosty1984,
Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP G62 - b05SD Notebook and having problems with the starter. Here is a link to BIOS update.
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1. did you of recent changes on the computer?
2. you receive an error message?
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I suggest that you start the computer in mode Activate Video VGA and then install the latest drivers for display on the computer card and check.
(a) remove all unnecessary devices in your computer, such as printers, scanners and removable storage devices.
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A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
How to manage devices in Windows XP
http://support.Microsoft.com/kb/283658
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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computer does not start after the Windows XP logo window
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3. I reinstalled xp many times, problem stil exist.All the answers?
Hi dhanushm,
- What happens after the Windows logo screen?
- You receive an error message?
- You have security software installed on the computer?
- Have you performed an installation clean Windows XP and even after that this problem exists?
Method 1
As the computer starts up fine in safe mode there is a possibility that some third-party programs installed on the computer is the origin of the problem.
I suggest that you configure the computer in a clean boot state and check if it helps.
To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See section to learn more about how to clean boot.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
- Click Start , and then click run.
- Type msconfig , and then click OK.
The System Configuration utility dialog box appears. - Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
- When you are prompted, click restart to restart the computer.
Method 2
If fails it above step can refer to the article below and try the steps mentioned, check if it helps.
After the Windows Logo appears or after you log in to Windows, a Windows XP computer cannot display the wallpaper, a black screen or a blue screen
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I can't boot into windows xp. The windows logo comes on but then a black screen blank (you can see and move the cursor with the mouse however) is displayed.
anesvet,
I'm going to sound like I'm repeating myself tonight... (see previous 4 posts...) but try this:When you start start pressing F8 until you get the Windows startup options. Then try "Last known good configuration" see if that helps. If this does not work, try to F * then try to go to Safe Mode. If those who do not help, I would start with your XP CD to recovery mode and run "chkdsk/r" then "sfc/scannow". QQ learn manage!
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