Black screen and no action on Satellite A315-S2615 HDD

Hello

First of all, let me thank all of you who give input. It's my last hope.

Background: I had an A315-S2615 (I think, it's at home and I'm typing this at work so I'm not 100% sure of the model #) for 11 months, when the problem started. I hit the power button, the light by the power button, the laptop could start, but freeze at the "Toshiba" screen I push and hold the power button to turn off, then try again. This time, the light turns on but the screen remains black. I noticed that the hard drive light is not ongoing enforcement or the other.

I went on the website of Toshiba and found a local service provider since I was in year 1. They put in a new motherboard and it worked great... which is 1 month. Now I am outside the 1 year wrnty and I'm screwed. Service provider said that they do not guarantee their work when it was made in a Toshiba warranty. Toshiba says I should have sent to them to fix the first time and perhaps that they could do something, but since I went to their authorized service provider, they will do nothing (BULL! Then why they have authorized service providers!).

Again, I hit the power button, by the power button lights up, but no hard drive light flashes and not screen. I've built computers, so I have a small idea of what it takes to solve problems, but laptops are again for me. Here's what I tried...

1. with and without battery. When it is plugged in, the led for the plug lights. When the battery is in, the light to the plug and the battery charger, so it seems to be powered and normal quality.
2 disc? Bought an external hard drive enclosure and hooked it to another computer. He reads very well.
3 memory? I had two modules of memory in it. I tried with one, then the other, then both. Nothing. I don't think that the two would go bad at the same time.
4 tried to connect an external monitor. Nothing. (Still once, hard drive is not spinning, so I don't think that's it).
5 disassemble the laptop looking for bad connections. Didn't notice anything like that, but it's a general analysis since I'm not too familiar with laptops.

So I'm down to the motherboard and chip, right? I'm guessing that chip as the motherboard is only 1 month. Thoughts?

I have search the forums countless of a response to "black screen", "no power", "white screen", etc. A lot of questions, not all solutions. I hope that someone knows the solution to this problem.

Once again, any help is greatly appreciated. Otherwise, I have on a laptop that only lasted that 11 months (I wasn't expecting this from a Toshiba).

Thank you very much!!!

Andy

I just noticed that there is a Europe forum. Not sure how I ended up here. Either way, I hope someone can help.

Thank you
Andy

Hello

If your computer laptop doesn t turn on... I knew a solution that works sometimes;
-Remove the battery from the laptop and unplug the AC adapter
-wait for several minutes (~ 30 min)
-Connect the AC adapter power to the top of the laptop

If this will not help and your laptop will not power you must certainly aid from ASP.

Your notebook series belongs to the models of Toshiba laptops us and I think that the ASP in the United States should be helpful.

Tags: Toshiba

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