Black screen occurs on laptop computer after Microsoft Office Professional Plus uninstall the trial has been interrupted.

My Compaq Presario F500 uses the Microsoft Vista operating system.  I tried to install the trial version of Microsoft Office Professional Plus 2010.  The installation failed and began to 'undo changes' after that that we discovered the previous versions of the trial had been detected.  During the uninstall or process "cancel changes", I unplugged my laptop.  It was powered by the adapter, no battery.  Now, when I start my computer, it goes to Windows Recovery screen.  Once I selected "Boot mode safe" or any other option, including the BIOS screen, it goes straight to a black screen and stops.  My computer was purchased with Windows Vista preloaded.  Any ideas on what is causing the black screen does not?  My files on this computer has not been saved.  Independent repairers are load and arms and legs.  Y at - it an easy solution to this problem that I was able to help out so that my laptop will boot and go to my Windows screen and normal office?

Hello

Method 1:

I suggest you do a start-up repair and check whether the problem is resolved. Follow the steps mentioned in the article below.

a. start in the system recovery options. Follow the steps mentioned in the article below.

What are the system recovery options in Windows Vista?

http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

b. then do a repair on the system and check if you're able to boot the system normally.

Startup Repair: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

Method 2:

If this does not help then, I suggest do a system restore in recovery environment and check if you are able to start the system normally.

I suggest you to return the items mentioned below.

How can I fix a startup (startup)?

http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

What to do if Windows does not start correctly

http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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