Black screen of death on Vista

Hi, I'm new to this forum. I am havign a big problem with my vista operating system. I connect and I get a black screen with only the mouse cursor and taskbar oeprational. I don't you items on the desktop and are unable to the period of office. Also, can not access to the records that either photos or documents or anything this either in the drive c. I managed to create another user account and I don't get the black screen. Only the other account. I tried the fix microsoft here and not good. I tried the SHIFT 5 times key trick and ease of access link and disabled windows reporting service error and the calendar. I ran antivrus and use avast in real-time. can anyone here help? I refuse to pay over the phone using Microsoft. again, I have 2 user accounts and one of them gets the black screen of death. The other is fine. It is also a vista 32 bit OS I use. Another thing is the mail and the internet to work in the account of the black screen. As I write this, I have internet and electronic mail. I need the destop back again once my files are there. Hope you can help me.

Sincerely,

Douglas

Hi Mamluk,.

You seem to have answered your own query...

If a new user account works and one does not, then it is clear that the old user account is damaged.

You can follow the instructions in the link mentioned to transfer all your files to the new account below.

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

Then, it is recommended to delete the old profile without work.

Kind regards.

AM1984

Tags: Windows

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  • Boots Vista black screen with white cursor and nothing else (Black Screen of Death)

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    Hello

    Here's my usual BlackScreen convenience store, because it may be that you haven't tried
    or if you have access you might be able to come back and start some of them.

    ----------------------------------------------------------------------------------------------------------

    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
    Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
    on devices and UNINSTALL - REBOOT.

    Another method to try to get to the desktop (try in normal Windows Mode without failure)
    CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
    on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
    by tapping F8 as you start several times.

    First check this thread in case it is simple and if not to come back to this thread.

    http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

    Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
    That there is no information on a black screen as it is on a blue screen just adds to the
    Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
    Google to see the proposed repairs, whom some have worked however these cover a wide
    field efforts.

    Here's a video of one of them.

    http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

    Here's another fix
    http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

    You have a Vista disk? You can try restoring the system to it. If you do not have your system disks
    manufacturer will sell them at low prices. Or try in safe mode if you can get there.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    You can create a recovery disc or use someone even version (to do the system restore there only to)
    being bootable).

    How to create a Vista recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ------------------------------------------------

    These require the correct Vista discs since you can not start safe mode.

    Try the Startup Repair tool-

    This tells you how to access the System Recovery Options and/or with a Vista disk
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    -----------------------------------------------

    Here are a few Google searches where many have found different solutions:

    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

    Vista black screen Fix
    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

    You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
    saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

    You can use another DVD that are not protected but you will need to copy you have the product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    If nothing works, you can make a repair facility that must save the data but you will need to
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    need to know your product Code.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    ---------------------------------------------------------------------------

    Another method that works sometimes: at the command prompt, type of Vista startup disk:
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    or "BOLD"
    )

    c:

    cd\

    CD c:\Windows\System32\winevt (there is a space between cd and C :)

    Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

    RESTART Windows

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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