Black screen of U2414 with the flicker photo

Hi team, support

I have u2414H Dell screen that plays up. After several minutes of fed without problem on the screen go black and then intermittently flash the image on a nothing between a fraction of a second for a minute. This will continue until the monitor is disconnected and reconnected. The power button stays white all the time. By pressing the buttons mode does not answer either. If I press the power button if it is in a short work phase the white rest button but the screen would then become completely insensitive.

I tried several cables and sources so I can confirm that what is happening on the DisplayPort and HDMI ports. I ran the Self test when the screen changes colors and she even did for that.

Looking forward to your reply,

Dave Evans

Good troubleshooting. Get it exchanged.

Tags: Dell Peripherals

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