Black screen on Satellite C660-2JD

I'm having a problem with a laptop, friends, windows starts normally and then after all goes just the loading screen black with the cursor (arrow) on the screen, I can move the cursor but nothing else can be done.

If anyone has had this problem before and know a possible solution for it?
Thanks for any help

> Then there opportunities to go back to windows 7?
Yes. If you created the recovery disc using this drive for recovery image installation.

Tags: Toshiba

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