Black screen when logged into Vista


When I log in, I get a black screen with a cursor. Right now I am in safe mode to use this laptop.

I don't remember install or update anything on computer that might have caused this problem.

I also tried to open the Windows Task Manager and go to the processes tab and click right on the process explorer.exe and end, but I'm still having the same problem.

I'd appreciate any help.


Welcome to the Microsoft community.
Sorry for the delay in responding.
Please follow the steps in this article and check if that helps.
Windows Vista starts to a black screen with only the mouse cursor

Hope that the information was helpful and let us know if you need more assistance. We will be happy to help you.

Tags: Windows

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