Black screen when scanning with Officejet J6480

Printer HP Officejet J6480 all-in-one, Windows 7 64-bit,

When I scan everything I get is a black screen. I ran the scan doctor and the report said everthing works properly. I don't get anything no matter how I run the scan. Can anyone help?

Nope.  This isn't a party that has been designed to be replaced.  I'm sorry.  You may be able to run again to do a reset full semi.  For your printer, make sure that the machine is under voltage and unplug the printer.  Keep it # and 6 keys on the keypad of the printer.  With the # and 6 key held down, plug the printer back in.  Once the lights come on, release the # and 6 key.  Be aware that to do a complete reset semi resets everything on the printer.  If this does not work, the only other option is to get a new one.  The last model that would be similar to what you would be the OfficeJet 6600 or 6700 OfficeJet.  Technical support may have another choice for printers reconditioned if you give them a call.

Tags: HP Printers

Similar Questions

  • Computer stops responding with a black screen when you start Windows XP. Cannot select anything advanced startup options

    Original title: can't open Windows
    I can't open my laptop at all... block when I select anything in the mode without failure or screen black normal mode :(
    What should I do? Thank you!!!

    Hi Mihou,

    1 have. what changes you made before the question?

    2. What are the options you see in the advanced startup options?

    You can follow the methods in the article in order to solve the problem.

    Computer stops responding with a black screen when you start Windows XP
    http://support.Microsoft.com/?kbid=314503

    Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Computer stops responding with a black screen when you start Windows Vista

    Computer ceases to respond with a black screen when I run Vista, this happen right after the installation of updates. original title: computer stops responding with a black screen when you start Windows XP__

    If you think that Windows updates are loaded:

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    MS - MVP - Elephant Boy computers - don't panic!

  • Start-up problems: I have a black screen when I log in the menu

    When I start my computer, I get a black screen when I log in the menu. I can still access the computer on safe mode, but I can't find a solution. Antivirus Avira found no detection, so I don't think that's associated virus.

    Follow these steps to try to solve your problems of boot.

     

     

    Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Scan with Malwarebytes in SafeMode with networking to ensure:

    http://www.Malwarebytes.org/MBAM.php

    Malwarebytes is as its name suggests, a Malware Remover!

    Download the free Version from the link above.

    Download, install, upgrade and scan once a fortnight...

    How to use Malwarebytes once it is installed and updated:

    1. open Malwarebytes > click the update tab at the top > get the latest updates.

    2. on the Scanner tab, make sure that thePerform quick scan option is selected and then click on theScan button to start scanning your computer

    3 MBAM will now start to scan your computer for malware. This process can take some time.

    4. when the scan is complete, a message box will appear

    5. you must click on the OK button to close the message box and continue the process of Malwareremoval.

    6. you will now be at the main scanner screen. At this point, you must click on the button toview the result .

    7. a screen showing all of the malware displayed the program that is

    8. you must now click remove selection button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When you remove files, MBAM may require a restart in order to eliminate some of them. If it displays a message stating that it needs to restart, please let him do. Once your computer has rebooted, and logged in, please continue with the remaining steps.

    9. when MBAM has finished remove the malware, it will open the scan log and display it in Notepad. See the log as desired, and then close the Notepad window.

    10. you can now exit the MBAM program.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    It's Vista Security Forum.

    If the above does not she, repost in the Vista repair and recovery Forum:

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/threads

    See you soon.

    Mick Murphy - Microsoft partner

  • Black screen when viewing of DTV, can hear the program, but no image.

    original title; Windows XP Media Center Edition 2005 - black screen when viewing of DTV, can hear the program, but no image.

    When I set up my Windows XP Media Center Edition PC to view DTV, I used the Setup etc., XP scanned and found all the available DTT channels. I thought as much, worked for BBC1, BBC2, worked, then I went to view ITV1 and other channels, could hear the noise perfectly, but there is no picture, just a black background. He used to work because I previously installed the computer. However, wouldn't be a difference that the TV signal will of the antenna, in a block of TNT, and then in the computer, there always used to work. I have that, it is not a signal problem because I could watch the TNT cable SCART on the computer and the image and the sound is fine just using the freeview box. It seems to be the Media Center. Please can someone help me? Thank you

    Apparently, this was caused by an outdated ATI graphics card driver. I recommend upgrading your graphics card driver to resolve this issue. Should work fine then

  • Fable III has a black screen when the game restarts in the locker room.

    I loaded Fable III, but the locker room screen was black. I went to Nvidia and downloaded the latest driver for the Ge Force 7800 GTX. I have Windows 7 with an Intel dual core & 4 GB Ram. I rebooted Fable III but I still have a black screen when the game restarts in the locker room. The internet shows that my CPU will launch the game. How can I solve this problem of black screen?
    Thank you

    Original title: Fable III problem

    Hello

    Fable III is a graphically demanding game designed for next generation equipment. Your computer must have both a powerful CPU (processor) and a graphic chipset (video card). The video card must also be using the latest video card drivers for the highest level of performance and compatibility between your hardware and Fable III.

    The issue is limited to Fable III for PC? Are you facing other than display issues when reading Fable III for PC?

    You can view the following link to learn more about this:

    Fable III for PC: video and required system configuration problems

    http://support.Microsoft.com/kb/2547300

    I hope that helps!

    If you need help on this problem or any question of windows in the future let us know.

  • Black screen when launching the virtual desktop

    I have a user who gets a black screen when you connect to their virtual desktop (linked clone).  I tried to delete the profile and the regeneration it with no luck.  It seems that I'm in the office and I can send Ctrl + Alt + Delete to start the Task Manager, but it's just a black screen.  I tried to change the RDP protocols, but the results are the same.  Any suggestions?

    Thanks for your answer "vcpguy".  The solution was to delete the profile and recompose the link clones (specialized basin).  I'm just assuming recomposing would have solved the problem since that removes the profile completely unlike a refresh settings of I tried first.

  • import FLV files results in a black screen when he's on stage

    import FLV files results in a black screen when he's on stage. Why is this happening? I have a swf file, then using swf video converter convert. I then import the video and when it is put on the stage she translates into a black screen that had no pictures. This happens even when I play the swf file.

    The converted file works fine when I open it with a Media Player for this indicates clearly that the flash is having a problem.

    The SWF-> Video converter is very certainly at fault for your problems. That's why I think you should either use ActionScript to import the SWF file to play or import once in a new document and export it as a video directly from flash. I used FLV for a long time and I've seen a lot of questions. This is no easy task to convert a SWF to a video. I think it makes more sense to let Adobe do the work, it was designed to do.

  • HP pavilion 22xi backlit monitor goes black screen when using

    I have

    led screen have a HP Pavilion 22xi.  It is a year and no warranty left.  He started to go to a black screen when you use it.  I have to unplug the monitor for the display.  the power light lights up but won't stop him.  I saw a few ppl having the same problem, without success to get this resolved.  I tried external monitor on another laptop and have the same problem.  I replaced the AC adapt power and also downloaded the drivers for the monitor.  It's very frustrating.  I tried to reset to factory setting, and nothing changes.  It works for a while, then all of a sudden go to black screen and I have to unplug it from the back.  Please help...

    Hello @squiggy,

    I understand that your LED HP Pavilion 22xi screen just shuts off and will not turn off. After reading your post, it seems that the problem you describe seems to be a physical problem. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.

    I want to thank you for display on the HP Forums. Have a great day!

  • Satellite U405 black screen when I surfed on the internet

    Madam, Sir, I am a student in the third year and my laptop has a problem, I need help. This will be the black screen when I surfed on the internet for over 3 hours. Why?

    I guess my laptop battery is the key to the problem and a few friends recommend a battery for me web.
    What do you think about this?

    Your ad is a little strange to me.
    How you can surf internet if the screen is black? I mean, it's not logical for me.
    What Toshiba laptop model do you have?

  • PAVILION 15: BLACK SCREEN WHEN OPENING THE LID ON WAKE UP

    THE LAP TOP SHOWS A BLACK SCREEN WHEN OPENING THE LID.

    THE SCREEN WORKS WELL WHEN PUT ON, BUT ON CLOSING THE LID FOR A WHILE AND RE OPENING STARTING THE ENGINE AND THE LIGHTS FLASH BUT THE SCREEN IS BLACK.

    TO RETRIEVE THE SCREEN POWER BUTTON MUST BE PUSHED AND WHEN FLASHING JUST AGAIN PUSHED THE SCREEN THEN WAKES UP.

    THIS FIRST STARTED WINDOWS 10 CHARGE BUT WHE I GO BACK TO THE FACTORY SETTINGS AND WHICH IS 8.1

    I TRIED TO REMOVE THE BATTERY TO RESET AND REMOVE AND REPLACE MEMORY CARDS AS SUGGESTED BY SOME SITES I RELOADED ALSO BIOS AND I STILL HAVE THE PROBLEM.

    I WOULD BE VERY GREATFUL FOR ANY HELP.

    Hi @lily-springer,.

    Thank you for your update.

    I am pleased that now when you close the lid, it does nothing.

    You don't have the possibility to contact the HP support for assistance. They can access your system remotely to help overcome the difficulties.

    Contact HP to Contact HP Support assistance

    Good luck!

  • got black screen when changing the screen background images

    got black screen when changing the screen background images

    can any one help

  • Vista 64-bit Black Screen of Death, with just a mobile available slider, the system does not start in safe mode.

    My system worked properly on 25 April and then something happened and now the machine comes back with "Start menu options" but will not start in one of the listed options, modes result in the same outcome.  System also starts on the Vista CD.

    System begins to boot normally, shows the tracer Green Windows at the bottom of the screen, then the mouse pointer appears and moves but the rest of the screen remains black.

    That's it, that's all what he will do.  I checked the settings of the computer and ran the diagnostic tests available and everything seems to go fine and passes all the tests.

    I worked on my own computers for over 20 years and never been stumped before, but I must say this is a first, and I have no idea what to try to do it now.

    Help or direction is appreciated.

    original title: Vista 64-bit Black Screen of Death, with just a mobile available slider, the system does not start in safe mode.

    See if there is a way to tecover clean your data before doing a restore to conditions of factory that will wipe the drive of all.  You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD (which you will need to do on another computer).  Starting on this disc and lla should give you enough access to the system (if you do not have any other means) to backup your important data.

    So since you seem to have no other alernatives, you can try retoring the original factory computer options. However, if it is a hardware problem as could very well be the case, you can still encounter problems after even this drastic step.  Then you will need to consider in a reputable computer repair shop (NOT Geek Squad or or a any of these big store centers) or maybe even go back to the manufacturer for repair.   Check out several options and compare the costs, quality and guaranteed and then make your best decision.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Change of destination of the file when scanning 8600 OfficeJet Pro on a MacBook

    How did change you the name of destination on the MacBook file when scanning in OfficeJet Pro 8600?  I am running OSX 10.8.2.

    catknox

    Hi catknox,

    You can change the destination of digitization of the HP Utiliity application folder, assuming you are using the computer Scan-to-option:

    1. Go to Applications > Hewlett-Packard and open the HP utility.
    2. Under settings for scanning, select Scan of the computer.
    3. Open the tab scan tasks.
    4. Select the task you want to modify and use, and then click on edit.
    5. Under the section move the items from the Finder, select the required target folder (select other... for any custom destination) and then click OK.

    Scan using the change task will be saved in the destination selected in the future.

    Shlomi

  • Black screen when loading apps on the device Dev Alpha

    Dear all,

    can someone give me advice on the question? (I have found no similar post, so please forgive me if duplicate messages...)

    My configuration:

    -Alpha OS Dev device: 10.0.4.197

    -SDK Webworks 1.0.2.9

    I always get a black screen when I deploy & launch applications for the test (I use a debugging token)... I'm afraid that I may have problems of compatibility between the version of the OS and SDK Webworks... I'm about to upgrade the unit right now, but if anyone else has experienced the same problems, please let me know! Any help is very appreciated!

    Moreover, the two training simulators & VMWare work very well...

    Thank you very much

    -marco

    Hi Marco,.

    Could you let me know if the update of device solves your problem?  If this isn't the case, you are able to provide example code, and I can test on my end?

Maybe you are looking for