Black screen with cursor at boot

Hello

Whenever I have start Windows, after loading the Windows Logo, it stucks to a black screen with a mouse cursor. I am able to move the mouse, but is unable to do anything else. I tried booting in Safe Mode and all Recovery Options, and either, it's the same thing or a BSoD saying 'Unmountable_Boot_Voloume' appears. The next problem is the screen with the cursor is displayed even when I try to boot from a repair Win 7 disc.

Any help is appreciated. Thanks in advance!

Hi Jim,.

Thanks for posting your query on the Microsoft Community.

According to the description, I understand that you get a black screen with the mouse on your Windows 7 computer.

This could happen due to some system conflicts.

I suggest you to refer to the suggestions of the spirit MS MVP responded on May 8, 2010 and check if that helps.

http://answers.Microsoft.com/en-us/Windows/Forum/all/unmountablebootvolume-Windows-7-laptop-will-not/5751bfc9-bfc9-4751-b5d9-d5818905a8f5

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

Tags: Windows

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  • Black screen with cursor

    Problem:

    Windows startup but stuck on the black screen with cursor

    System:

    E7440 Dell with Windows 7 Pro

    Description:

    E7440 has a ssd msata 250g installed with an msata to sata adapter. Hard drive's MBR mode. The system works well on Windows 7 pro. E7440 comes with an msata slot, so I removed the adaptor and connect directly on the slot msata ssd. Then the black screen with cursor problem happened. Put the adapter back with ssd and Windows 7 booted up normally.

    I made a disk image of the ssd adapter so that Windows 7 is running, then restore the image to a disk sata hard. The black screen problems are out again.

    Safe mode works normally. Low screen resolution does not solve the problem.

    I also tried to copy of ssd hard disk drive, but Windows boot had another problem: session3_initialization_failed.

    Any help is appreciated.

    Hello

    Thanks for posting your query on the Microsoft Community.

    According to the description, I understand that you get a black screen with cursor.

    I suggest you to refer to the suggestions of Nithyananda J replied on January 6, 2010 and check if that helps.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-update/Windows-7-black-screen-with-mouse-cursor-in-normal/9fea95dc-7dd6-415e-BBC2-7115311c196c

    You can also check:

    http://answers.Microsoft.com/en-us/Windows/Forum/all/Win7-wont-boot-black-screen-with-blinking-cursor/1b4b501a-6722-446c-8275-c1c568f275b4

    Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

  • Windows 7 Pro black screen with cursor on all modes and no login screen

    OK so basically, it's how, my laptop decided to me-screw right when I need to make some adjustments to my final project for next week.

    Friday he started very well in class and at the end of the course at 6:30, I stopped him. I normally don't that often stopped because I usually find myself opening upward in an hour later. But I did this time and when I got home and turned on around 9:00, it started like this:

    Screen Compaq PhoenixBIOS > Windows boot animation > black screen with cursor mobile, no login screen

    No screen connection. No sound. Not nothing but a black screen and the cursor movement. So I force shutdown and turned it back, this time he asked a chkdsk and I ran it. A ton of stuff file unreadable came and it took all night to run through it all. Tried to start again and Windows Error Recovery came and I tried all Modes of security and start normally and all produce the same black screen and the cursor with no login screen.

    Then I used my Windows 7 dvd repair to try and system restore to a week before. That's where I noticed that windows had installed a critical update at 12:00 on Friday. Tried to restore before that, but he failed. Gave me an error 0 x 80070057 and said I should run chkdsk /r and then try again. Then I used the cmd prompt through dvd repair and he has seen all these things wrong file again once recovered things then realized hours later. Tried to restore the system again. Still the same error. A run chkdsk again through the cmd prompt, then he went to clean without errors or orphaned files or anything, but it took a lot of time. I used the Startup Repair, and he has not found anything wrong either. But still the same error the system restore.

    So I looked around online for the last two days, trying to figure out and that someone said to try CTRL + Alt + Delete, the sticky shift key thing. So I tried to boot the system again, same black screen with cursor movement. I did CTRL + Alt + Delete, nothing. Press and hold the SHIFT key, and a pop-up window asked FilterKeys. Press the SHIFT key 5 times, a popup asked about sticky keys. But that's all I can get it to do. Nothing else. I tried to boot into safe mode with F8, chose, each of them and that changes in screen resolution and the words "safe mode" in all the corners of the screen. If the repair dvd's while I start in safe mode, it will open as well in safe mode, but with the same black background mode. Tried running sfc/scannow through repair invites cmd of the dvd and it says a system repair is pending and he had to restart, and then run the sfc/scannow. Tried, but it doesn't do anything when I restart except go to Windows Error Recovery asking either start in any safe mode or normally. And then it's just black screen again.

    So I am at a complete loss what to do now. After all of this mess, it seems that this Windows Update Friday afternoon did something and when I booted it upward once again, his cause nothing but problems. I think it has something to do with the display and the graphics card drivers? It's as if the thing starts but I do not see anything either because the sticky keys appears, but sees nothing else, no matter what I do. Seriously, I don't want to this junk because this is a new hard drive and I was just able to retrieve my files from my old hard drive that had epic failures as well. And I just got this new specifications I wanted as well.

    Laptop Spec:

    Compaq CQ50-115nr
    OS: Windows 7 Professional
    HARD drive: Western Digital Scorpio Blue 320 GB SATA WD3200BEVT
    Processor: AMD Turion X 2 RM-70
    Graphics card: NVIDIA GeForce 8200 M G
    Memory: 3 GB RAM

    If someone could seriously help me I would be VERY happy.

    Hello

    This isn't good news.

    --------------------

    STOP: 0XC000021A

    Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
    (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

    Cause

    This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

    Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

    Solve the problem

    Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

    Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

    If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

    Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

    Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

    STOP: 0XC000021A<-- read="" this="">
    * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

    -----------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
    above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not try to repair it, you can borrow a friends because they are not protected against copying. You can also buy the physical disks
    good system machine cheap that you already own Windows (you have to reinstall them if)
    required). You can also repair disks on another computer.

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during "blue screen of death," collisions
    Displays information on all the "crash" of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    Tried to start in safe mode & start the laptop very well, but once I went back to the startup by default, face the same problem again.

    Hello

    Take a look at this thread and follow the same steps listed in the breast.

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    Hello

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  • Windows starts, but does not charge not (black screen with cursor)

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    Hi Brian,.

    According to the information that you, as you can start your computer in safe mode without problem, then the problem is probably with the supplied driver. Since the installation of the driver is causing the problem to occur, one possible cause is a driver you want to install is not compatible with the system. We suggest that you contact the manufacturer of your computer for help on installing the correct driver for your PC.

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    The laptop does not work in safe mode.

    You have any ideas how I might solve this problem?

    Thank you

    Chris

    After a recent McAfee virus scan update, it asked me to restart my computer. After restarting, I can't have a black screen with the cursor in the middle.

    First of all, see http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

    Because the phenomenon is associated with an update of McAfee, not a Windows Update, contact technical support of McAfee or post in the appropriate forum of community McAfee for assistance: http://community.mcafee.com/community/home ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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