Black screen, with toolbar frozen and no icons

Similar Questions

• Windows Vista installation disc: Black screen with a cursor and then nothing happens

  A blue screen appears when I try to start Windows and I'm trying to fix the computer through my installation disc I have. But when I try to run my Vista disk installation happening by loading the files fine. It then shows a black screen with a mouse cursor that moves. After that, nothing happens even if I leave it for hours to sit. It is a real disk Installation of Microsoft for Vista.

  If a clean installation of a real Installation of Vista disc does not work, then you probably have some kind of hardware problem (and the blue screen, you got before makes this even more likely).  You can try to do some troubleshooting on your own hardware, but frankly you probably put "t have tools or spare parts to do very much.  Here are some instructions that may help:http://elephantboycomputers.com/page2.html#Hardware_Tshoot.

  If this does not work, then I suggest that you take it to a repair shop of computer with a good reputation for the service where they can troubleshoot, diagnose, identify and possibly repair or replace the problem.  Before you import it in, I suggest that you protect your important data, as it is likely that they will wipe the hard drive clean in the process.  You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD.  This should hopefully give you enough access to the system (if you do not have any other means) to backup your important data.  Otherwise, slave the drive to another computer and copy the data in this way.

  I'm sorry, we can not help more, but from your description there is no option of software if you do not have to do a clean install of an Installation of Vista genuine disc.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Defective boot to a black screen with white cursor and DDDP errors.

  I have a Pavilion h8-1020, which began to show a black screen with a cursor flashing after the initial splash screen.

  I ran all the options except a complete reset utility mode.  I downloaded the Dell Diagnostics Deployment Package and booted from it.

  I ran the tests and got these errors

  4 c 00:0522 - system Interrupt controller or device has failed

  These all failed

  4600:021E - SMBIOS unidentified LM78A

  4600:021E - Fan1 SMBIOS

  4600:021E - SMBIOS chip fan 2

  I put an old HD and it starts to boot to the operating system while it recharges.  It is further than he gets with the original drive.

  Any thoughts would be appreciated.

  Thanks, BC.

  It's the Dell forum, so why you post questions on a computer HP here?

  The Dell diagnostics probably will work correctly with the HP hardware so that the results are meaningless.

  Ask your questions on the HP forum...

• Boots Vista black screen with white cursor and nothing else (Black Screen of Death)

  After a download from Microsoft update last week, my system has rebooted. He first had a screen blue error, rebooted, reported a disk error and automatically run CHKDSK. Since then, the system has started a black with white slider screen and nothing else. This happens at startup options (Normal, safe, safe with the last command good known configuration). Not even sticky keys would come to the top. CTRL-Alt-Delete, Ctrl-Alt-Esc and all other keys has nothing did. Even with a right click.

  I searched all over the web for solutions. I found (and tried) several over the past week, but nothing has worked.

  Here's what I tried...

  F8 held key on boot to the top and entered the startup recovery. Ran of recovery. Initially so found of disk errors. Those fixed. Then he said he could not repair the system and reported two pilot errors.

  Tried system restore. He said that I had no restore points (even if I know that I had before).

  With the help of recovery options, I went to the command prompt. Asked to RegEdit and load the Software hive. Checked the connection entry Windows NT; made sure, it has been set to explorer.exe

  The system, checked RpcSs Key hive. Already the NT AUTHORITY\NetworkService value

  Renamed event connects winevt and not create the Logs folder

  Removed the hard drive. Attached to another system (as slaves), and the registered file permissions. They have screwed everything up. The fixed file permissions and drive put back in original system.

  Œuvres self-retaining keys now. Do not, however, as my sticky keys doesn't have a link to configuration.

  Went back into recovery startup via the F8 key at startup. Now, when I run start recovery, it says that everything is going well and there is no problem.

  I have download the hotfix from article 977675 Microsoft, but I don't know how I can apply it without being able to get into windows. I would like to contact MS e-mail or chat support, but I can't get the product ID without being able to connect (frustrating talk).

  I would like to reinstall OS, but HP does not provide an installation disc with their systems (only a full restore partition). My system is backed up (with the exception of the Windows folder), but I really don't want to have to make a full recovery, as I have a lot of specialized programs and settings that would probably take me a week to re - install and re - set.

  Anyone have any new ideas?

  Hello

  Here's my usual BlackScreen convenience store, because it may be that you haven't tried
  or if you have access you might be able to come back and start some of them.

  ----------------------------------------------------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
  by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have your system disks
  manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (to do the system restore there only to)
  being bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
  saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

  You can use another DVD that are not protected but you will need to copy you have the product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - type no parenthesis)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Try to install Windows Vista. When the system starts, I get a black screen with no message and no prompt.

  before starting up the plant, black screen

  A friend gave me the laptop since they bought a new.  I tried to do a clean install of Windows Vista on a laptop Gateway P6831 FX.  After changing the boot order in the bios settings, the dvd starts to spin.  The only thing that appears on the screen is a screen black/Bank.  I'm never invited with the message 'Press any key to start the installation' to start copying the files for vista.

  The Bios recognizes the hard drive (Sata).  I don't know what to do at this point.  Help, please.

  I fixed it.  I looked at a few other responses in this forum and used the SATA drivers during the installation of Windows XP.  After that, I've upgraded to Vista.

• Desktop does not - black screen with the cursor and access to Task Manager

  Well, I played recent MMO and to do this, I had to update my sound drivers and graphics. I managed to finish my first uninstall all the old drivers-flawless and it worked perfectly thereafter with no video issues (that I had before the uninstall, but nothing harmful to the system). Eventually however, I started to get some pop ups Windows 2008 C++ REDIS saying that atieclxx.exe had asked to be terminated in an unusual way. No problem, I close the error message and everything always works as it should. No random crashes.

  My problem is that wermgr.exe (I am fairly certain that this is the title, but I did not work right now), began leaving me with a black screen and the cursor when I connect. In most cases, I can open the Task Manager by pressing Ctrl + Alt + Delete, however, it sometimes won't start, and when I start to kill unnecessary tasks, they take some time to die. I know that black screens are often a defective start of explorer.exe, which manages office and file, browsers so I use the Task Manager to run it and it dies or continues to do nothing without making the office. Whenever this happens, wermgr.exe was running (Windows error handler). When I kill this task, which often has duplicates, I can finally get explorer.exe to load. I have the same problem with safe mode, except that the display shows the version of windows and the details in each corner until explorer.exe load finally. I've also had freezing issues long whenever Werfault.exe jump upward and the only thing that those fixed has been disable Werfault.exe in the services menu.
  It is clear to me that the windows error reporting programs consume a lot of the capacity of the CPU of my computer and they are probably the source of the biggest problems I'm having. I should stop start, or they are just neutral, awakened by a bigger problem?
  On a smaller note, C++ error is probably due to me not having is not the correct edition of the redistributable C++ installed, or perhaps too many distributions. The last edition, I have installed is 10.0.40219 of the x 86 and x 64 redistributable and runtimes (2010). Are the oldest, I installed some updates ATL and 5 2005 Redistributable (2 x 64 versions). Atieclxx.exe is the program having the pop-ups demand 'unusual termination. " The version of my ATI Radeon drivers are included in Version 2012.1116.1515.27190 of the AMD VISION Engine Control Center.
  Now, finally, I think it's useless, I'll give you my specs:
  OS: Windows 7 Home Premium, 64-bit
  Processor: AMD Athlon TF-20, 1.60 GHz
  RAM: 3.00 GB
  Model: Acer Aspire 5534
  BIOS: InsydeH2O V1.12
  Graphics card: ATI Radeon HD 3200, using aticfx64.dll and aticfx32.dll
  I do not believe that a reinstallation is necessary, because I got my computer in good enough condition that I can write this message and use it as usual, however, it's a nuisance to do, because it requires waiting a few minutes while the wermgr.exe process is stopped by the Task Manager.

  HiJack This help "fix selected", I removed the SmartShopper and BHO entry no name, as well as a few more suspicious looking files and those to the left of the old installs (windowblinds). I also deleted all entries in ø16 because I didn't need them and didn't like their operation. Then, I deleted two mistakes of R3, who looked extremely suspicious.

  IT'S FIXED NOW!
  I restarted and connected to be greeted with my office. The second csrss.exe is still underway, and atieclxx.exe works well as well. Although they appear to be the cause of the problem, because I am intimately familiar with the process of my computer, it is also clear that many of the comes from problems of registry and the programs that I have only half managed to uninstall. I hope this helps people to the problem in the future, and if my problem recur soon, I will return to this article with more information.
  As a final note, I was extremely impressed with HiJack this, because I used it for the first time in order to solve this problem. He kindly explained to me why he alerted me and what kind of problems listed that would cause a lot of things helped me to decide what to remove. Now I know why divert this is recommended everywhere on the internet as a diagnostic tool.
  To not appear as an advertising bot, but it's the tool that solved my problem for this, I have it suggests. in any case, good luck and I hope you can fix this problem yourself. With the help of google, an open mind and careful decision making, it is possible to solve anything. I do not recommend using a shotgun to do so ;)

• Rise Of Nations Gold does not boot, black screen with pointer, using Vista

  		System model
  Windows Vista Business Service Pack 2 (build 6002) Install language: English (United States) Local system: English (United States)		No details available
  Processor		Main circuit
  2.20 gigahertz AMD Athlon 64 hides the central memory of 128 kilobytes cache 512 KB secondary memory 64-bit ready Not hyper-thread		Map: ASUSTeK Computer Inc. A8V - VM SE Rev 1. XX The bus clock: 200 MHz BIOS: American Megatrends Inc. 0201 20/11/2006
  Readers		Memory modules
  200.05 capacity disk hard usable GB 47.02 gigabytes of free disk space SJK SLUF41Y7 SCSI CdRom Device [CD-ROM drive] SONY DVD RW AW - G170A ATA Device [CD-ROM drive] WDC WD2000JS-00SGB0 [hard drive] (200,05 GB) - drive 0, s/n WD-WCANY2081150, rev 20.06C03, SMART location: healthy		1 024 megabytes usable installed memory Slot 'DIMM0' has 512 MB Slot 'DIMM1' has 512 MB Display Channel [Controller] (4 x) VIA Bus Master IDE Controller - 0571 VIA Serial ATA Controller - 0591   NVIDIA GeForce 6800 [graphics card] DELL M782 [Monitor] (15.7 "screws, s/n 8G157226B65B, February 2002)

  When I try to play Rise of Nations Gold, it shows the logo Big Games Huige, then a black screen with a cursor and then stops.  The above is my system stats

  Problem is solved: for anyone else having this problem, apparently, the solution is to wait about * 40 MINUTES * and then you will get a title screen and play the game.

  No music, screen title or is it possible that the game is loading...

  Thanks for the help so :)

• Windows fails to load. That it recharges on normal startup. Hangs on a black screen with a cursor in repair mode.

  I was in my class and hit the computer on the desk. I turned it and then turn it on again now, this problem occurs. It's a Toshiba, and Toshiba normal screen comes up and takes me to the screen "windows failed to load. When I choose to start windows normally, it hangs on the Green loading bar before you restart thereafter. I have it on the repair of the system right now, but he is suspended on a black screen with a cursor and nothing else.

  Hello

  Since then, he has been the "Crash test" the help of a computer store real (not the leeks and glances at a BestBuy
  or other BigBox stores) or the system manufacturer support is probably needed. The underlying problem is probably
  material and it is doubtful that all the efforts of software will work even if it is remotely possible.

  The problem may come from the damage or corruption of the hard drive for the next message will be directly related to
  This question.

  --------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
  by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have your system disks
  manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (to do the system restore there only to)
  being bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
  saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

  You can use another DVD that are not protected but you will need to copy you have the product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - type no parenthesis)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Everytime I try to log in its just goes to a black screen with the cursor on my laptop Windows 8.

  * Original title: Admin Login

  On my laptop Windows 8, I can't connect to my admin user or even use my administrative password. Whenever I try to open a session in his will just a black screen with the cursor, and when I try to use my password it dims the screen and I can't do anything. Is there anyway that I can fix this?

  I solved the problem by resetting my laptop using the recovery mode.

• Hello, Ive just purchsed PSE 13 and when you click on the download button, nothing happens. It routes me to a black screen with an icon of Adobe, but that's all. Can someone help me in what I should do next?

  Hello, Ive just purchsed PSE 13 and when you click on the download button, nothing happens. It routes me to a black screen with an icon of Adobe, but that's all. Can someone help me in what I should do next?

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

• Computer starts up, it stops at a black screen with the mouse icon (which moves around as usual)

  When I start my laptop, it goes through all the loading screens (Windows Vista etc.) then sticks to a black screen with the mouse icon... I somehow managed to try a restore of the system by a few points, but they all failed a moment I can't even find this option.

  Hi Peter,

  1. have you done any recent hardware or software changes to the computer before the show?

  2. with what code error did system restore fail?

  Method 1:

  Try to start the computer in safe mode and check if the problem persists,

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 2:

  Try and perform a startup repair and check if that helps you.

  Startup Repair: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

• Windows 10 boots and stuck on the black screen with high CPU

  Hello

  I have a MBP 15 "mid 2015 16G with AMD R9 M370X i7.

  I've been running bootcamp with Windows 10 installation for about a month now without any problems.  However, yesterday 10 Windows started and has been blocked in a black screen (before any screen logo or connection win) with the CPU works hard and hot.

  1. I tried to restart some time hold button / stop and start with the option key, key and then selecting the windows bootcamp partition but it drove the same black screen with CPU hot work in the background.

  2. I can always start OSX fine during this period.

  3. I tried to leave in the black screen for a good 10 minutes, but it does not change and the MBP gets really hot.

  4. I tried clearing NVRAM with Boot option + command + P + R

  5 I can't in Windows 10 safe mode using F8 or FN + F8 after you select windows to boot manager (starting with the down option).  Am I missing something here?

  I don't have a copy of Installer windows 10 with me right now unless someone can tell me how to create one under OSX.

  I searched on the internet forum and apple, but have not found a solution that works for me.  Many speak of win10 black screen with cursor showing, but my question is just a black screen with no cursor.

  Someone at - it other ideas besides reinstall Windows 10?

  You have a black screen with or without power adapter, both? If 10 Windows does not start correctly three times, it should bring up the recovery console. Windows automatic updates are enabled? You have created/activated Windows system restore points?

• I just ran the last update for my iPad and now it just continuously reboots to the black screen with the Apple Logo. Hard restarting does not help, neither do not connect the camera to MacBookPro. Any ideas?

  I just ran the last update for my iPad and now it just continuously reboots to the black screen with the Apple Logo. I left plugged in all night and still no change. Hard restarting does not help, neither do not connect the unit to aMacBookPro. When I do this, iTunes complains that it can not connect because the iPad 'expires '. Now it is disconnected, but I can't turn it off. Even close the lid will not extinguish it. Any ideas?

  Try the following. It seems yo may have to let the battery drain is completely:

  - iOS: do not respond or does not light

  -Also try DFU mode recovery mode post-test

  How to put iPod touch / iPhone in DFU "Karthik doodles."

  -If failed and that you cannot completely turn completely the iOS device, leave the battery to drain completely. After loading a hour repeat the foregoing.

  -Try a different cable

  -Try on another computer

  S ' there is still not successful that usually indicates a hardware problem and an appointment at an Apple store Genius Bar is in order.

  Shop Apple Store - Genius Bar

• Windows 7 black screen with the cursor of the mouse in normal mode and safe

  Hi all
  I hope someone can help.
  Laptop downloaded updates and after the restart will only go to a black screen with the mobile mouse cursor.
  This occurs in safe mode, normal mode.
  I tried all variations of safe mode and still the same thing happens.
  Last known configuration does not solve. (i.e. no restoration or image to enter)
  Using the vista win7 dvd upgrade or a linux dvd and screen appears as you expect his obvious system is very good.
  I tried the options on ctrl alt del, ctrl shift esc etc etc, but I cannot go into Control Panel, or a any part of the win7 GUI.
  Best I can do is access via the command-line... any thoughts on how to fix?

  Hello

  Welcome to Microsoft Windows 7 answers Forum!

  You can try the following steps and check whether the problem is resolved.

  You can disconnect all external devices except the keyboard and mouse and check if you are able to boot to the desktop and check.

  I also recommend what to do the Startup Repair. Follow these steps:

  To perform a Startup Repair follow these steps:

  1. Insert the DVD of Windows 7 and restart the computer.

  2. when we are asked to press a key to boot from the DVD, please press enter or the SPACEBAR.

  3. choose your language settings, and then click Next.

  4. click on repair your computer.

  5. Select the operating system you want to repair, and then click Next.

  6. in the System Recovery Options menu, click Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem, and if necessary, it may restart your computer, because it makes the repairs.

  Access the link below for more information on the Startup Repair:

  http://windowshelp.Microsoft.com/Windows/en-us/help/5c59f8c1-b0d1-4F1A-AF55-74f3922f3f351033.mspx

  See also:

  http://social.answers.Microsoft.com/forums/en-us/w7install/thread/ab43493b-247C-427e-BA21-4950eea279ac

  http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/24b44a01-872e-4d87-867f-ed01a3579031/ for the black screen problem

  Thank you, and in what concerns:

  Suresh Kumar-Microsoft Support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have service pack 3 installed and yet I still have a black screen with the message of counterfeiting

  I have service pack 3 is installed, but I still have a black screen with the message of counterfeiting. I am a beginner of the computer

  Hello

  (1) you are able to log the desktop computer?

  (2) when exactly you get the black screen?

  (3) you receive an error message on black screen?

  (4) have you made any changes to the computer before the show?

  Please provide more information on the issue so that we can better help you.

  In the meantime, try the methods below and check if the problem persists.

  Method 1:

  In case you receive a black screen on startup of the computer, and then try the steps of troubleshooting provided in the link below.

  Computer stops responding with a black screen when you start Windows XP

  http://support.Microsoft.com/kb/314503

  Method 2:

  If you are able to start the computer and you get the black screen at the level of the office without wallpaper then try the procedure described in the link provided below.

  After the Windows Logo appears or after you log in to Windows, a Windows XP computer cannot display the wallpaper, a black screen or a blue screen

  http://support.Microsoft.com/kb/318027