Black V176L of course monitor

I have a brend new, just out of the box, Acer V176L monitor combined with the Acer Veriton X2630G Windows 7 64 bit system. When I turn on the monitor I get the Acer logo then the Energy Star logo and then it goes black. The power light is on, no buttons/menus are available, I can't even turn it off.  I can connect to windows and can hear the startup sound, but the screen remains completely black. If I unplug the monitor and plug it back in sometimes turns on and the buttons power and menu works again and I can use it as usual.  If the PC goes to sleep, when I bring it back, it does new... black screen, market, no buttons work.  This pc is used for a small business.  I need a quick fix it please.  Thank you very much!

Hello

It's a hardware problem (no difference between the two versions of Windows for the test).

The best solution is to return your monitor to the dealer.

Tags: Acer

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