BlackBerry 10 can't disable BlackBerry protect

Hi Man!

I would like to ask questions on my BB.
So I just bought a used BB. And when it was dry, he forgot to turn off the anti theft on BB Protect.
So after the failure, the BB needs BBID to my friend for you to connect. Now, I want to change with my original BBID. I came to BBID and try to change the e-mail but was written 'this username already in use', which is not in use. Then I came to Protect BB to disable anti theft, when I want to turn off, so my friend bbid and the password. After check it shows disabled, but when I got back to BB Protect, it is automatically as a result of new. I'm frustrated on this subject. I want just the connection with my BBID. Please help me and thanks in advance

Hi, after im trying many methods, finally I found a.
So after the failure, connection with BBID my friend, then after completion, will BBID, change BBID my friend with my newone. By this condition, BB always on Protect and cannot turn off. After you wipe again using my new BBID, after completion, go to BB Protect and its magicly may disable the BB Protect.
After wiping again and finally can connect with my original BB ID.

Thanks anyway for you, Mr. answer.

See you soon!

Tags: BlackBerry Smartphones

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