BlackBerry 10 [HELP] I can not hear the voice when I make a call

I had a problem with my blackberry. If I make a call or be called, I can't hear the voice so I should make on speakerphone or use headset. Please help me
I'm looking forward to hear from any of you. Thank you

Always start with a battery pull. Remove the battery while your phone is on, then replace it.

Let us know if that helps you.

Tags: BlackBerry Smartphones

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