BlackBerry 10 OS 3.1 ruined my phone too!

Everything worked fine until I installed this OS 10.3.1. Now, my videos can be played (consignment "no videos), video newly registered is not audio, recording of notes has no audio, ring low volume even after the adjustment to the max. I'm sure that many other things works just have to play with the phone morem. What a * beep *... How such Blackberry can release a * beep *? Everyone knows how to restore 10.2.1?

According to the info above (thanks SDGardne!)  , I downloaded versions of OS 10.2.1 couple.  . Not without problems. I had to do at work where we have fast internet link. At home I could not do it I was getting "network error" messages (using thye free download).  After downloading and decompressing the file, the latest version of the OS 10.2.1 (which is 10.2.1.3253 so far) I have connected my Q10 to the computer, pulled up the Blackberry link and double click on the .exe file unpacked. A few minutes later, everything was installed and IT WORKS!. People, my Q10 works!.  Camera works, Notifications, works of audio volume work, video work - looks like everything works on my Q10!.

Amazing!. Can you imagine seedless Blackberry phone? People stay with 10.2.1 until Blackberry corrects problems with 10.3.1! .

Thank you and thank you SDGardne God!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry 10 Help! Software update 10.3.1.1565 ruined my phone

    Hello

    I just updated my Z10 software at 10.3.1.1565. This update came with the Amazon appstore app, which I can not uninstall, remove, or change permissions for.

    Now, whenever I try to access appstore from amazon and other applications like Skype, Viber or Tango, I get an error message saying unfortunately, "the com.android.systemapps process has stopped." It forces me to click 'ok' to get rid of the messege, only to make it appear new 2 seconds later.

    I can see the apps running in the background, behind the error message, but I can't use them because the error messge keeps popping up and there is nothing to do but click on 'ok '.

    Since I installed this software update, warms up my phone and the battery is drained like crazy. It would be 100% charged and an hour later, it falls to 20%

    Can someone please help me solve this?

    OK, so here's what I did

    I followed your steps and downloaded the auto charger and I have everything I could using Blackberry link (full backup), then I slept on it to see what would happen to the phone if I just leave everything as it is saved.

    All hell broke loose from there, I woke up to a phone battery drained. I loaded and it works, then it starts to give me all kinds of errors on certificates of google and others that I could not read because they just kept popping up so fast.

    I decided to delete my phone. He began to wipe, then power off and on again showing the screen wipe and it kept this loop.

    And I went to base and connected the phone to my laptop and open blackberry link used the software device reload from there. It took time, like 8 hours.

    Needless to say that everything was gone. The phone was as it had never been used, but at least there is no error message.

    Then, I used the restore custom blackberry connection option to restore what I can without the application of the system. Relationship of Blackberry had a long list of applications that could not be restored. So, I took a note to download them later.

    It worked

    I always have the latest version of the software that works fine now. I checked all my accounts and I downloaded all the apps that I need and they work now too my contacts, media and documents are all there.

    I didn't even need to use the auto-loader or wheel with Knowyou.

    Thank you very much for your help, you've inspired this solution

  • BlackBerry locked Z10 Z10 not the mobile phone service provider

    My wife and I have a Z30.  When she moved from its old Z10, which became the youth listen to.  They use applications, games and a wi - fi only.  It is not connected to a wireless network now carier.  Children changed his password, and we do not know what it is.  They tried 5 times already, and after 10 unsuccessful attempts, the data are deleted.  How to reset the password for this phone that is not connected to a network now?

    First of all, do not have the camera on a support for wireless mobile is not the issue.  This fact is not relevant.

    Secondly, the big question is which version of the OS is on the device and if BlackBerry Protect is enabled.  If the device is running a later version of the operating system with the function of protection against theft and if protection is enabled, then the problem is complicated.  And if this is the case, then you must know the password or the device will become useless.*

    So, the best cases, anti-theft say are not a factor.  If the device is inviting the user to enter blackberry, then do it and thereafter, you will be able to try again the password.  If you do not know the password and you enter it incorrectly 10 times, the device will wipe away.  And after this - yet once, assuming that the protection against theft is not present or not lit - so you can set up the device again.

    * If the lock is present and active, your only solution is to contact the dealer and see what they can do for you.  Expect to have to provide proof of purchase and identification, i.e. If they salesman can or will help.

  • BlackBerry Q10 new owner on your old phone

    While trying to install ID of my wife on my old phone (with my ID), and after phone reset to factory settings, I'm stuck because of anti-theft protection request original ID I provided, but then I ask myself for e-mail address as username. Can not pass. It probably came before the Forum.

    Thank you. The phone is Q10

    Thank for your help and your solution. The wipe of security suggested worked! Now that the phoneQ10 records finally under BBM ID my wife there is an additional problem. While the data on the card works, I can't transfer data from Blackberry link because it tells me that the restore option won't work because the phone has acquired a new ID. How can I transfer data?

  • Z3 of blackBerry Service Center not to return my phone.

    Mr President.

    I deposited my phone blackberry z3 worksheet.  8001040262, in-27.12.2014, which is purchased on October 2014. I have so many calls to the customer, but each time they tell me that the status is still pending. Mr President, please return this phone me or gave me a phone alternet for usage. If it isn't under the replacement procedure pl. urgent replacement if I don't use this phone in the future. I can't consider service center and go to the consumer court to get my money.

    Regards-

    Sushil

    New Delhi

    Edit: phone number, Email, name and first name deleted. At any time if you provide personal information to any other Member of the community. Please see the Community guidelines and terms and Conditions of use. for more information

    Hi @smainwal! Welcome to the community of BlackBerry Support Forums!

    It is a forum for user usr, we are not employees of BlackBerry and I think that these Service BlackBerry centers aren't either.  So the best thing you can do is to contact them directly or go to their service center, I'm sorry I can't help you with this question. Also, avoid posting personal information in the forums next time

  • BlackBerry Q10 callers can't hear me phone earpiece / normal, just speaker! Help?

    Hello

    I just bought a Q10 and love all that, except for the fact that the appellants can only hear me when I use the speaker. The microphone seems fine, I ran the diagnostics... is therefore not a hardware problem. And he does not pick up my voice when I'm on speaker.

    I tried to jump the battery for 15 minutes and put it back, which did not help. I've also updated the operating system and that made no difference.

    I think that others have the same problem... is there a solution for this? Please help, I need this phone to work.

    Thank you very much!

    S

    'New' is difficult to interpret, because it can mean different things to different methods... but nonetheless...

    The next thing to try is the virtual Expert of BB (I don't know if that's what you mean by your original report "diagnosis"... apologies for the redundancy if yes):

    • Article ID: KB35973 Virtual BlackBerry Expert diagnostics application using

    Failing this, official support of your place of origin of purchase, or another provider of the guarantee (as determined by your original purchase agreement).

    Good luck!

  • BlackBerry 10 - Bar App download to the phone

    Hello fellow developers, and support BlackBerry

    I managed to create a Phonegap .bar file (my application is written in HTML 5 and Javascript).

    Now, I don't know what to do with this .bar file to get on my phone (before that I have send to BlackBerry World, I need to double-check CSS issues).

    On my BlackBerry 7 application, I simply created a Web page and has made a link to download a .jad file, which, in turn, set the properties of the .cod.

    For BlackBerry 10, I'm not sure of the process. Download directly says 'Cannot open the file'.bar file on BlackBerry, and using the .jad file it just opens the .jad file in a text file...

    Any help please?

    Another question - when I used my signing keys? Only for the BlackBerry world upload or when I actually create the app?

    Thank you for any assistance.

    Kind regards

    Gary Shergill

    You can use development tools to deploy on the device. Look at deploying blackberry command line. Give him the bar code device and IP access.

  • BlackBerry Q10 reset to zero when the phone does not

    Hello

    Is there a way you can do a reset phone to factory settings when it used to turn on?

    I had a bb10-0021, 0015 and 0020 error and it won't turn on at all

    Wonderign what I got (if any)

    Not happy that this is happening after the upgrade - I came to the conditition my phone is only good for the Trash now will try anything...

    Thank you

    I suggest you try the method of automatic loader, very clean and very energetic:

    Beware that it is completely destructive... the device will be 'as new'... None given, no apps, no accounts, etc. Remember you first take a full backup, as well as make full manual documentation of applications, accounts, configurations, etc. Sometimes a restore reintroduced corruption even sought to eliminate, and manual reconfiguration is required.

    You can also use it to return to a BONE earlier if you want... you can install any level of the operating system for which you can find an auto-loader. (Hint... search the site of CB!)

    Good luck and let us know!

  • Update blackBerry BB 10.2 Z10 puts my phone in balancing mode

    Updated my Z10 (on a BES in single mode of work) to 10.2 this morning and now the phone has been lacking in mode balance with all my photos end up on a personal level?

    My BES reported the phone is at version 10.2.0.1791 but my phone displays version 10.2.0.424, I do not have the 'new' versions on my phone and I've tried a soft and hard reboot.

    No matter who else running a Z10 works only mode?

    Sorry to hear that, look here for a fix

    How to manually re-enable to the workspace only on BlackBerry 10 OS version 10.1 and 10.2

  • 10 blackberry applications can be deployed in windows phone 8?

    Hi all

    I'm developing an application of cascades for blackberry 10 and I wonder what it can deploy in windows phone 8 due to all both are using C++?

    Thank you.

    No.... It is not the language that counts. What is important is the SDK, the API set available to the developer to call in the OS and libraries to get tasks done. Windows Phone 8 and BB10 don't actually have nothing in common in these regions, so BB10 apps absolutely cannot be deployed Windows Phone 8, in general.

    That said, sometimes we can use a restricted subset closely available APIs and build an application that can be re-targeted pretty easily. Using WebWorks (HTML5 stuff) can recover you a part of the way that he, and third-party frameworks that you can probably get most of the way there. I'm not familiar with the names and details, so I'll leave any other comments in this regard.

    In a very simple sense, however, you can deploy ever * exactly * the same application because the packaging is different. BB10 apps are packaged as files '.bar', with a certain set of content, while Windows applications are something else... It of like how a ".exe" file will work very well on DOS/Windows, but cannot be used on a Linux platform, even if 100% of the code it contains is compatible.

  • Z10 blackBerry restart the results with factory reset phone

    Hello

    It is to see why my phone reset factory default (removes my ID, applications, Contacts, Emails, & all) when I simply restart my phone?

    I am new user of Black berry and I was just * beep * off for the last 3 days trying to fix it. Please help me.

    Thank you
    Ahmi

    OS: Blackberry 10.3
    Model: Z10

    Take a look at http://support.blackberry.com/kb/articleDetail?ArticleNumber=000036747

    Try the tool.

    Please post a follow up to the top...

    Was it after making and upgrade?

    If you did, what was your OS before version?

    What is your version of the OS now?

    A fact the tool to solve the problem?

    What message the tool display when you run it?

  • Viewer for Smartphones blackBerry not liked my emails on my phone

    Hi, I have a problem frustrating with my bold 9930 I bought 02 April 2015.I may only display emails back until the date of purchase and telephone recording which is 02 April 2014.I want to be able to access my old emails on my phone. How can I get my blackberry 9930 scroll beyond that date in the previous dates even to my first email. I look forward to your responses and solutions.

    Kind regards.

    Hello

    I will try your solution and give you some feed back as soon as possible. My mail service is yahoomail.

    Thank you

  • BlackBerry Smartphones can use any Pearl 8100 phone with any service provider?

    I lost my phone and had an AT & T service. I don't want to buy a new phone, check if what is for sale on Craigslist. Not all beads for sale are for AT & T, but the 8100 Series is supposed to be for the most part, suppliers... is that correct?

    If you get the unlocked device it should work on any GSM carrier. Not all MOBILE carriers now offer BlackBerry data services, but you should at least be able to use it for calls and text messages.

  • BlackBerry smartphones, I can't change the phone to vibrate/silent

    When the button is gone on my Blackberry to change the phone to vibrate or silence.  The menu option was there yesterday.  Now, it is not on the home screen.  How could I lose it.

    Feel silly.

    You talk about your profiles icon? Depending on your BB... try the following:

    If you have a wheel... Press your alt key and click on the wheel at the same time. You should have a choice to show all

    If you have a trackball... simply click on your menu to the left of the trackball button and you should have an option to show all the.

  • Question of blackBerry Smartphones BlackBerry World. Does not recognize my phone so that I can't download apps!

    Hello. I have a problem with BlackBerry World when I try to download an app for my BlackBerry Curve 9320. I click on the download button and then get a message to connect my phone I'll do next, but not more progress! What I am doing wrong? I have the BlackBerry Desktop on my laptop and allows as well for backup, but if I want to buy an app I have to go for BlackBerry World on my phone which is sometimes a bit annoying. Help!

    Well, I already gave you everything I can think of to correct concerning the ability of your PC and the AppWorld to communicate properly with each other... the relocation of the Desktop Software/BBOS package to your PC should properly activate the PC and BB connect with each other. The Software Desktop communicate properly with your BB?

Maybe you are looking for

  • no access to Time Capsule

    Hello, thank you in advance for your help - I really hope that someone can offer helpful advice on this: I've had my Time Capsule since 11 end and he has never had a single problem. Nearly a month ago it suddenly started failing to save and to give t

  • Satellite CB30-B-104 - lid lag?

    I just got this today. I noticed on the side where cards of power in the cover cable is slightly offset by half a millimetere which is actually a very small amount. Is this normal and is - someone elses cover on this model like that?

  • OS 6.5.1 - RC1 can plan problem

  • Satellite P300D - 21K - problem Hibernate / sleep

    Toshiba Satellite P300D - 21K was pre installed with Vista Home edition, but no more. It has Win 7 64 bit blank installed RAM was fun to the maximum and there is no additional software that was installed on the PC yet just the OS package is. I put th

  • HP Pavilion 17 Notebook PC: can't disable the touchpad / click from installing windows 10

    I am able to disable the keypad to click in the settings, but as soon as the computer goes to sleep or restarts the cushion click is activated. I prefer to use a mouse via USB. How to make the adjustment remains permanently until I want to activate t