BlackBerry 10 z10 BBM keyboard problem after OS upgraded to 10.3.2.556.

I upgraded my os to 10.3.2.556 device and since I was not able to use the portrait of cat position. When I type, I don't see what I type and cannot access the emoticons. And I could not downgrade this version. Help please.

Hello and welcome to the community!

The most common thing to do after an update which results in problems is to perform an OS reload. Sometimes the update process have errors and others... with a reload often cure the problems.

Official methods, which will be controlled as to what exact OS versions are available:

Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

Good luck and let us know!

Tags: BlackBerry Smartphones

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