BlackBerry 9500 blackBerry Smartphones to connect to internet?

guys, anyone here can help me how to connecy my blackberry 9500 Internet? The problem is this: when I try to connect to the browser, the following message appears: «your device has no currently all entries in book of Service Configuration Browser.» Please contact your service provider to enable the browser on the device"or next:"it seems that your device does not have an installed service WAP2.0 book. "

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Hello and welcome to the community!

I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

(3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! Otherwise, you should do exactly as the message tells you to do... contact your mobile provider for formal support.

Good luck!

Tags: BlackBerry Smartphones

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