BlackBerry 9630 Smartphones do not receive emails until the browser is open

Hello

I have developed a problem with my 9630 (carrier: Sprint) recently.  I get emails on this subject for a while, but once I open my Internet browser, all mails I've received since the last time that I opened it will come through at a time.  If I check my messages, they are all listed as coming through at the same time, but inside the email, they are dated at the time they were sent.

Any ideas as to what it could be?  I have not changed the settings recently, the problem appears independent of anything else, from what I can tell.  Looks like a problem with my phone not seeking new emails until he uses data services (internet browser).  Thank you.

Hi and welcome to the Forums!

Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

Best!

Tags: BlackBerry Smartphones

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