BlackBerry 9800 smartphones keeps restarting

My 9800 torch keeps restarting and never started working. any help?

You should consider the update/reinstall your device operating system. Check the KB article below-

KB03621  How to recharge a device and software applications on the smart phone BlackBerry with BlackBerry Desktop Software

Tags: BlackBerry Smartphones

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    Hello kashez

    Welcome to the Forums of the BlackBerry Support

    If you have already removed all apps and you camera rebboting on its own, then you should try a refill of OS to rule out any software problem, have you tried?

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    Hello and welcome to the community!

    About your attempt to fashion without failure, please specify:

    • She received mode without failure, but the problem persists?
    • Received not even in Safe Mode? If not, how many times did you try (it may be difficult to get the distribution right)?

    You may also use these tips:

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    You are able to reboot your device in SafeMode as shown in KB17877?

    I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

    If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

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    I delete an app and then it keeps just reboot how can I fix?

    OK, the operating system needs to be recharged, if you have a blackberry device software that you can try to connect, but it probably won't... If he tries to do a backup and then reload the software http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11320&slic...

    most probably, you need to download and install software click here to download and install the correct software for the phone to the carrier you

    http://us.BlackBerry.com/support/downloads/download_sites.jsp

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    You are able to reboot your device in SafeMode as shown in KB17877?

    I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

    If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

    When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

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    Have you tried these steps to recharge your device software?

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    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

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    Welcome to the community

    Sorry to hear that. Try these simple steps:

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    Manual device OS upgrade instructions:

    1. start by searching for your operator and the system operating file that you want to use.

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

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    8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

    Take advantage of the new operating system.

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