BlackBerry App Application changed the appearance settings
Need urgent help
An application called Texas Hold'em Poker has been downloaded on my Blackberry Torch 9810. This application has now messed up the entire look of my camera. I can no longer access my bbm. I deleted the app and then restarted my camera hoping it will be normal again, but it's still messed up. I tried to backup restore it did not help. I tried to reset the settings, that it did not work. Rebooted my device as more that 5 times it did not always help. Please help with solutions on how to make the look normal again.
Back up your data (see KB12487), and then reinstall the software (which should update the current version if an update is available) as shown in KB11320 how to perform a clean reload of the BlackBerry Device Software for Windows or if you see us a Mac KB19915 perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer.
Before the data is restored, make sure that the appearance is as it should. Make a discount to zero to ensure that the display is normal. Once confirmed, it is recommended you do a selective restore of your data (essential data such as BBM, calendar, Contacts, Messages, as shown in KB10339 how to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file).
I would like to know how's the reload.
Tags: BlackBerry Smartphones
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