BlackBerry Audio call on jump jump

While making or receiving calls, I can barely hear the other person... I tried the & Bass Treble Boost, audio sliders on the side and even inside the option Equalizer music. Of course, I put the volume at maximum in settings-> main Volume. Nothing has worked so far. I see it as a problem with Z10 and Z30 front and very disappointed to see that it persists in the Pale, would have thought such a fundamental issue would be resolved especially when BB is trying to compete with other brands. If anyone knows something I lack it please let me know. Thank you very much.

It looks like a hardware fault.  I would like to send the phone in for warranty service if it is still covered by the warranty.

Tags: BlackBerry Smartphones

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