BlackBerry blackberry curve 8520 smartphone does not

my blackberry 8520 curve will not send or receive sms and calls.  is there a way I can reformat the phone, so I can start over from scratch.   I tried everything else including ask my supplier forn help but does not

Carol

Thanks - I do not change anything.   I tried the sim card in another phone and it works very well, which can only assume that the problem is with the phone and not on the network I'll do the wipe and hope for the best.   will let you know the result

Concerning

Carol

Tags: BlackBerry Smartphones

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