BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

Similar Questions

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.

• Phone of blackBerry Smartphones will not restart after the installation of new app

  Just install the free application PAndas vs Ninjas and now my phone does not restart.  Goes half way thorigh the process and then restarts.  Ive removed the battery then reinserted it but no change.

  Any suggestions? !!

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• My 9800 torch blackBerry smartphones is not install apps and I can't set up my gmail account

  Please help me I download apps on my torch 9800 help bb world bt it dosent install on my fone, as he tells me that there was a problem installin the application please try again later... even if I try to download outside bbworld it tells me failed to download... on the configuration of e-mail d it always tell me 'address incorrect email or password'... Please help me

  OK, I can't say enough. But I'm like described KB as a lack of policy is NOT what you have, which means that you have a COMPUTER policy on your device. It's just weird because I've never seen a COMPUTER policy like what you describe, but then of course I have not seen anyone.

  So, I think (it's more than that, actually) is that you do indeed have a policy COMPUTER on your device that may well be the reason for the failure of the installation, you encounter.

  If it's a working or otherwise associated with certain BES service device, then you need to talk to anyone who provides the BES service on your problem... they control what is the it policy.

  If this is not a working device and/or you do not subscribe to any service of BES-level from anyone, then the conjecture is that you have received this camera as previously used, and the previous owner didn't properly clean the it policy, leaving you with a latent policy causing you these problems. To remedy this situation, you must make sure you have a full backup, according to the link in my sig auto on my posts. Then proceed you to this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Once finished, your device will be like new again, with nothing on it... No. data, no added applications, etc. If you continue to restore the backup, do not forget that you DO NOT make a simple full restore... restore instead, only those databases that you need (e.g., contacts, calendar, etc.) and more precisely to avoid any database that have nothing to do with BES, business, political, etc. If you restore that contains the it policy, it he will dutifully restore your BB and you will be right where you are now.

  Good luck!

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• Instant Messaging for blackBerry Smartphones will not work on wifi

  I got my camera a few months ago. I always have my iphone, it wasn't until last week when I was reminded of I have a blackberry and started using it. Unfortunately, I always have a hard time linking my IM using wifi. This will never work! For example, whenever I try to log-in using my yahoo Messenger, I always get an error message indicating that "Service not allows for this pocket. I think maybe since it is a preinstalled application I should be able to use my IMs (esp. yahoo and google) using the wifi as when you use your iphone or android devices. So is there a problem on my phone because I can't use my IMs using wifi? Also I'm using curve BB 9220. Thank you!

  Hello and welcome to the community!

  BlackBerry <> iPhone or Android

  BlackBerry devices have owners that require subscription to a package of data from your provider, even if you use these services via WiFi. I don't remember if the specific services you mention fall into this category or not, but you need to ring to the top of your service provider and tell them about the exact services that you want to use and then make sure that you subscribe to a package of adequate data from them to enable these services.

  Good luck!

• Bbm7 blackBerry Smartphones will not be associated with my blackberry ID!

  I downloaded bbm 7 last night which was very well when I go in there that you must agree to terms and then enter your ID in blackberry that I did and since all it says is "combining BBM with your blackberry ID. I rebooted several times but always say the same thing I thought I would try n delete then reinstall but there is no option anywhere to delete bbm someone help me please its me crazy Drivin'!

  Hello and welcome to the community!

  iznjen25 wrote:
  I thought that I try n delete then reinstall but there is no option anywhere to delete bbm

  Please see this:

  • KB10040 How to view or delete applications on a BlackBerry smartphone

  In my case, I can't so BBM to complete all steps of the installation (in my case, it has to do with the fact that I don't have any active data plan from my mobile provider... This is a sine qua non for BBM, so I do not think that it actually works on my device). But in your case, withdrawal (per above) and try again may be cautious.

  He request and update the application identity BB as well? If that failed, then you have to force that.

  Good luck and let us know!

• BlackBerry smartphones will not buy another Blackberry

  I had a curve since 2008. I got a newer curve in January when I renewed my Verizon contract. I am extremely disappointed by the general slugishness of the phone. I thought that it would be better than my old curve with freeze ups, white screens, the "eception exception" and "illegal action" messages / freeze ups and it was for a while. Then, a few weeks ago I received a message about an upgrade of the system I did and now I'm back to the same problems as my old curve - freeze ups, white screens, sudden resets, having to get a battery out frequently, browser very slow speed, downtimes, etc... Added trouble to just upgrade to the way I navigate screens at home with the means the screens are distributed in all the icons, frequently used icons, Favorites, etc. The update comes to increase my frustration with my Blackberry in general. My problems are unique to my phone alone. Other people tell me that their BB has similar problems. Are we just a bad thing? At this point, I will not buy another BB and unfortunately I do not recommend BB to friends if they ask how I love my curve.

  I already said that I have a Curve 9330. No need to answer though, as I'm rejecting this week. I don't know why Blackberry even exist anymore.

• BlackBerry smartphones can not use APP World

  Hello world

  I have a problem with my BB tourch 9800 and I already have the blackberry service, but I can not use APP World when I open it I get this message (blackberyy APP World is not currently available in your country. Please check blackberry.com appworld for updates). so is there another way to download and install blackberry applications?

  not: iam in Iraq

  operator: Asiacell

  Hello and welcome to the community!

  Please check this page to ensure that you meet the minimum requirements (including if it is available in your country):

  • http://NA.BlackBerry.com/eng/services/appworld/download.jsp

  If it is available in your country and you feel you meet the requirements at the level of the device, and then contact your provider to make sure you meet the requirements of the plan (to them) access (via their network) service to AppWorld.

  In addition, the latest version of the AppWorld is currently accessible only through your corporate data network - WiFi is not used for access to AppWorld under any circumstances. Therefore, you must subscribe to a sufficient level data plan so that the AppWorld to function.

  • KB23854"a data plan is required to use this feature" sometimes appears in BlackBerry App World

  Further still, you should know that AppWorld is simply a portal, vending apps developed mainly by others. Therefore, it is not your exclusive supply source - there are others that you can try:

  • AppWorld in some countries
  • MobiHand worldwide
  • Handango worldwide
  • BPlay worldwide
  • GetJAR worldwide

  I found that there are very few applications that is exclusive to AppWorld. You can see the online catalogue and then look for other sources of supply, including quite often on the developer website.

  Finally, understand that RIM has no unilateral control over the availability of AppWorld. They must ensure that they and their partners meet local laws and operating a system of e-commerce legislation - and that can take time. AppWorld is in more than 110 countries now and adding more every month.

  Good luck!

• Camera of blackBerry Smartphones will not work...

  Hi all

  with my new BlackBerry 9800 Torch, I tried to take pictures, but it simply does not work.

  I tried every button described in the manual (on the touch screen or button below or the touch of comfort on the right side of the BB), but the BB will not take a picture. I can make videos, but not photos. Just with the "photo" "facial recognition" mode (sorry if this is not correct, I just translated it, my Blackberry speaks German :-)) it can take pictures, but not in automatic mode or another.)

  It's just kind of a weird bug or I'm too stupid to work with this device?

  Thanks for your help!

  Emma

  Hi Emma

  Just to clarify, your BlackBerry will only take photos in face recognition mode?  When you're in a different mode, what happens exactly?  You get errors or click noise?  Have you tried to remove and reinsert the battery?

  Thank you

• Emails of blackBerry Smartphones will not thorouhg if address not in my BB contacts

  Hi all

  I'm new on this so sorry if there is a post for it somewhere - I was responsible for research and research and tear my hair out over this.  I had my "BOLD" for about 16 months and about 3 months ago it just stopped let through e-mails from unknown email addresses.  It's a personal phone and I just got the email from work put on it and emails not allowing through, unless their email address is in my contacts.

  I have no filter on my email or anything - please can someone help me?

  Fairygodmother wrote:

  BlackBerry internet service

  Business e-mail

  both are checked and

  with the exception of:

  dry contacts

  So, there's your idea.

  You have checked BlackBerry Internet Service, with the exception only of your contacts.

  Thus, set like that, ONLY people you indicated in your contact/address book can you email.

  If you want more, you should uncheck the BIS definition.

  Fix that and you'll be ready to go.

  Good luck!

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• BlackBerry Smartphones phone not allowed MM6 - SOS

  Hi all

  I have a BB 9000 "BOLD". Since yesterday, I saw this message on my phone "Phone not allowed MM6" and "SOS".

  I tried to reset the phone and check all settings and security options, but I couldn't find anything wrong. No body can now call me and I can't make any calls. If someone call me, they will find "the phone is off. I checked my Sim Card on another phone and it works correctly.

  I bought this phone about 2 weeks ago and I am currently in Iran, Tehran. Phone has been perperly in the last 2 weeks.

  I just plugged my phone yesterday to my laptop by USB to charge. I plugged before on my laptop by USB and it works fine.

  I'd appreciate your kind help.

  Best regards

  Janick

  Hello

  For your information, it's a Sony Erricson cell. In any case, I found what the problem is.

  The phone works fine, the problem was with my mobile network. They do not have enter my serial number of the cell phone.

  I send them the serial number of my cell phone and they told me during the next 24 hours that they will register it.

  I tried my BB with a different Sim card that uses a different mobile network and it works fine.

  Thank you for your attention.

  Best regards

  Janick

• Applications/install blackBerry smartphones will not be displayed in Desktop software

  Hello, I use a Torch 9860 FW 7.0.0.585, which is connected through Desktop Software 6.1 with a Windows PC (Outlook 2003/XP Prof SP3). This morning, I met a weird problem. Connect my BB with my PC, I decided to check the installed applications since I've updated the FM last night (via software updater from my camera).

  Big surprise! Except a few Apps (WhatsApp, a scanner for barcode, GPS-Logger) no other apps or FW facilities therein. The day before the FW all list of facilities one all paty apps 3rd place indicated in one neat, long - now: nothing except these few applications. I tried to reinstall the Desktop und reconnected my device software - but to no avail.

  Anyone have a similar problem?

  I'm a little worried about changing to say packages installed language or other preferences FW since I don't know any other way, then use the application button in the desktop software to do this. In the current state, it would be impossible.

  I would be very grateful for some tips or tricks.

  M.

  Hi - Thanks for your ad. In the meantime, I found the solution here:

  http://forums.CrackBerry.com/Desktop-Manager-F153/applications-DM-will-not-show-torch-apps-list-6829...

  My DM contained only the 'old' FM, not the updated version. I downloaded the new version of my website providers, installed on my computer, restarted DM and: voila - all applications including basic software has shown once again in the Apploader.

  I hope this helps my colleagues here too!

  Good bye!!!

• BlackBerry Smartphones phone not allowed MM6

  My error message gives BB9300 phone not allowed MM6 from there it does not connect to the network.  How can I get rid ot it.  My phone is useless now.

  In most cases, your mobile operator doesn't have the IMEI or serial number of your device in its data base.

  You must call and ask them to inlcude your device IMEI.