BlackBerry combined Passport exchanged by the Service Center

Hello.

I gave my passport to the service center for display problems. It has been replaced and I got a trade-in device.

My query is, BlackBerry has a policy where they don't give you the package of box / in which the handset came? I wrote an email to the service centre asking for the box of the device, they gave me, but they refused.

IM afraid that my device now will have no resale value as I have not the original box. In India, where it is necessary if I want to Exchange my unit for a new (another model in the future).

Please guide.

Do not forget that these service centers in India are not executed by BlackBerry, but by private contractors. It was a requirement of your Indian Government when the BlackBerry is entered service in India, so BlackBerry has very little control over these service centers.

Yes, they should give you the box. I don't know why they wouldn't.

Tags: BlackBerry Smartphones

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