BlackBerry Curve 8310 email smartphone icon question

The e-mail icon will not disappear on the screen.  It shows that I have a single message.  Well, I went and deleted all of the messages on my phone, but it still appears.  Next to the messages on the screen it says (1 unread).  Anyone have any ideas.

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Tips to clear the message unread... try them in the order.

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:
* Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
Messages > saved Messages
Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
* Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
* Clean and reload your OS.

Good luck.

Tags: BlackBerry Smartphones

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