BlackBerry Curve 8330 of Smartphones icons disappear!

My icons disappeared a few weeks there, on a trip... removed battery and everything was ok... this weekend it happened again... the battery did nothing, but now I get an error 523, verizon said they have never heard of... didn't call technical support no help yet once... online and updated the software was better for 24 hours and it happened again... Verizon just sent me a new phone... and I replaced my info using the bb desktop manager backup and support... GUESS WHAT - it happened again.   I have a large black circle and four small gray flat circles on my screen.   I can switch to a program by using the alt/back buttons then switching applications to join only my bb Messenger, messages, browser or telephone.  I don't have a home screen.    I've updated the software for this phone too and nothing... I also scanned the two phones for virus and came up with nothing... Please help me I have now two phones useless!

WHOOOO HOOOOOO what I did!  Thanks for all your support... used the original bb did all updates etc out of the web... sync was using ASCII - rasthaus the new phone and one a path of folder to design and voila it worked!

Tags: BlackBerry Smartphones

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