BlackBerry desktop software Blackberry Smartphones has encountered a problem and needs to close.

I get this message lately when I try to sync my Torch 9800.  It seems to be hung up when it gets to the synchronization of media, although I'm not certain of this.  In any case, some would help here.

Well ViciousFerret, I don't know yet, but the problem can be solved.  I disconnected the Blackberry and off of the card holder.  Once I did, I was able to connect without the usual crash.  Then, I changed the settings in the desktop software so that it wouldn't sync as soon as I plugged it.  Then I re-enabled the support card and tried.  When I clicked on the media, the information would not come - just an error message saying something about media services does not.  So I removed all media from sd card, then formatted the card and reconnected.  At the present time, it syncs and reloading my media files to Blackberry.  Will post again when the process is complete.  Thank you for answering and point me in the right direction!

JmcL

Tags: BlackBerry Smartphones

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