BlackBerry Protect Blackberry Smartphones - no device on the website

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• BlackBerry Smartphones several devices at the same time?

  I bought a really cool together Motorola HT820 wireless earpiece that works like stereo

  helmet and a bluetooth phone.  I just bought another game and can use the headphone jack and the splitter

  to listen my songs from my storm blackberry on the two headsets.  I wish if I could understand how

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  on the phone, and the other game recognizes and pray okay to connect, but when you say OK, the first device

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  like, my wife and I to be able to listen to wireless.  All hope?

  Thank you

  Andrewm

  While I'm not 100% certain, I believe that most bluetooth devices can accept only one connection at a time, especially with the same type of device.  I know that my laptop can accept multiple connections as long as each unit is separate (although I've never matched two of the devices themselves) but I was never able to get a phone to manage more than one helmet, or more than one laptop at a time.

• Problem blackBerry Smartphones with device update the Version of the software 7.1.0.746 for BlackBerry Torch 9810

  I received an error when you try to update the software version of 7.1.0.391 to 7.1.0.746 device

  Computer rebooted, turned off mass storage device, reconnected phone several times, but always the following error.

  !  There was an error in updating your software.

  Application loader failed to connect with your device. Restart the process of loading, reconnect your device and try again.

  Encountered unknown error [A:0 x 00000001]

  The phone will reboot with the old software and everything works fine.   I guess that its better to wait for a temporary fix of the program or simply not load the software at all.   Does anyone else know this problem?  Cheers, EJPM

  Just complete the update on the Web instead of the update of computer desktop and everything worked well. NOTE: It does not take very long.

  Then, maybe there is a bug in the update of desktop?     anyway, if anyone has the same problem try the update the Web.  I hope it will work for you.  Cheers, E

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

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  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• BlackBerry smartphones HELP! put the device and software to factory settings

  Hi all

  I need assistance with my camera, I'm currently using now 8900 Curve and my cousin about to buy it, but I want to back to factory settings. I exactly want to remove my "[email protected]" of my camera or any record in the software and the device. Just make it back to factory settings with no information that I put in my topic. How can I do?

  Thank you

  Andra

  Hi and welcome to the Forums!

  A few things you need to do:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  You need to talk to your operator so that not only the account of the BIS are removed, but also that they remove completely the existence of the @bb e-mail account.

  Best!

• Bluetooth in blackBerry Smartphones: Blackberry - GOLD-"Bluetooth devices" in the control panel Device Manager?

  I am a beginner BB but computer user who slowly found pieces of the overall concepts of how my Blackberry is part of mail etc., servers local applications, Bluetooth, USB.  (Links to concepts of BB rather than appreciated step-by-step instructions!)

  Here is my current problem: to connect my BB to my PC via Bluetooth it seems there are two places, I can do that: either in the "Bluetooth devices" item in Control Panel - or - in Device Manager Blackberry device with the button «Set up Bluetooth» connection tab

  These two make it appear very similar windows that allow me to 'Add' a Bluetooth device, but they are clearly different applications.  What is the difference?  They are for the same purpose? Or are they totally different things such as plug in headphones to BB vs connect BB to the PC?

  (Vista Business 32 bit;) Reference Dell D630 with BT. BB 8830)

  Thank you

  Ian

  ianw

  For the unknown error said check this KB.  With windows Vista, disable UAC normally solves the problem.  Something to try if the KB does not is, click on the button to reset configuration (synchronization, configuration tab)

  See you soon!

• BlackBerry Smartphones Getting fatal when the device 4.5 software update

  Hello

  I have a BB 8800 and I wanted to update the device software to the last v4.5 as mentioned on the website of blackberry. So, I downloaded 8800M_PBr4.5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers.exe and used the last office v4.7 to install it. The process went well until near the end, he has made a fatal error with no specific error code or message and after that my camera did nothing about it. It shows just a screen white with code 507 or 561.

  I could get by installing Desktop Manager v4.3. and by following the instructions here:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I don't know if the USB power management was the cause, but I could go.

  See you soon.

• BlackBerry smartphones how to obtain the latest device for the 7100v 1.8.0.138 platform software?

  How to get the latest device for the 7100v software (platform is 1.8.0.138, which is relevant?)?

  Thanks for your help!

  Cheers, cazz

  Hello!

  Your provider through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Good luck and let us know how it goes!

• BlackBerry smartphones can not access the device memory in Windows Explorer

  When I plugged my blackberry on my XP PC, I used to see the memory of the device and the SD card in Windows Explorer.  Now, only the SD card is in the Explorer.

  In the Desktop Manager, I used to be able to see the two also.  Move files and others.  Now I don't have this option.

  It is a new company blackberry secure (password to unlock).  Don't know if the problem occurred the same time, I received my new phone...

  top of the page: "SOFTWARE".

• Your device blackBerry smartphones does not satisfy the requirements of the system

  Hi, I just bought the curve 3G and I am trying to download app world but I get the message «Sorry, your device does not meet the system requirements that are needed to support Blackberry App World» I checked and I meet all the requirements. I am from Cyprus, having a service plan with MTN, greater than 4.5 and trackpad software version. Do you know what could be the problem?

  A BlackBerry data plan is required to use many features on your BlackBerry.  Basically, without a BlackBerry data plan, just what you can do is to call and send text messages.  Everything else, including BlackBerry Messenger, e-mail, surf the internet, requires additional features of a BlackBery data plan.  The plan that you currently have, even with the internet, is not sufficient on your BlackBerry phone.

  Different carriers have different levels of plans so make sure you tell your carrier you want to do on your phone so that the right plan can be proposed to you.

  I hope it explains quite well for you.

• Problems of blackBerry Smartphones photo transfer from the memory of the device to media card.

  My BB has hundreds of photos on the device's memory, so I can't transfer, then to the PC (T Mobile "expert" told me) unless I have move to the media card. How it happened, I don't know. So, looking through this great forum I found the answer from a guy with a link to ID of Article: KB05478, I'm sorry, I couldn't find the post, but I photocopied it. Thank you, whoever you are.

  BUT there is no command 'move' on my BB, so I can't move the photos from the memory of the device to the media card.  I can, however, move them individually. Needless to say, there are 100 pictures, which will have for ages.  Is there another method?

  Thank you very much.

  P.

  Yes, this is what he means.  It is at the same time.

  The best thing to do in the future is to get a camera configuration always save the photos to the media card / media card.  The photos on the memory device, if ever, the device is corrupted or fails you will lose all your photos.

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• Questions of bbid to blackBerry Smartphones. I have the new SIM card, I have reset my password BBID

  Hello, I just changed my SIM card and I'm unable to access my phone (curve 9720) apparently my password / ID was incorrect. I have consulted my BB account via my PC and put (via recovery) to change my BBID password successfully. Yet when I try the new password to my BB gives me just the same message "the user name and password provided do not corrospond to a vlid BBID.

  PLEASE HELP ME

  

  Make a backup of your device using the desktop software, see this: How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Then do a wipe secuiry on your device. See: How to delete all data and applications from the smart phone BlackBerry with the optio security wipe...

  Restore your data using BlackBerry Desktop Software. Then again, log in using your new BlackBerry ID credentials. Good luck!

  PS The 9720 isn't a curve or a "BOLD" is just called BlackBerry® 9720