BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"

Dear all,

I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".

At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset.  I started to use the various functions and only a few days later, realized that I can't access App World.  I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:

Uninstalled and reinstalled App World

Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater

Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager

As I bought the phone on Amazon, I do not think the guaranteed protection applies.  However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.

Could someone please suggest measures to address the problem and to App World accessible?

Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

Many thanks in advance,

Colby

Hello

From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.

To clean, you have actually several things you need to do... from checking to see if it is indeed the case:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.

However, I think you need to take steps in any case, especially in light of your method of supply. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:

  • KB03974 List of database for the blackBerry smartphone

Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.

cbhjenkins wrote:

Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

These methods exist:

  • KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
  • KB04670 Install a third-party application with the Application Loader
  • KB28715 How to install BlackBerry App World applications, using a computer system

However, there is no way of knowing if the it policy will also block these methods.

Good luck and let us know!

Tags: BlackBerry Smartphones

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