BlackBerry Smartphone App World error ID:13000 credit card problem

Hello together,
I can't buy apps in appworld. I always get an error that my transaction could not be processed. What I did to solve the problem so far:
1. new data on playbook. I tried to clear the cache of the appworld with implementation of keyboard and entering the RST. I'm not hot no message cache would have been deleted. I checked several websites for the removal of cache on appworld playbook, all gave me the same result. strange... maybe they removed this feature.
2 called support online (1)
3. new data on pc.
4 called the support hotline (2) - they finally told me that the credit card billing address is the address of the bank holding my saved map, not my home address. This is new for me, but ok.
5. data on playbook again with the new address. Doesn't work. After clicking on the "SAVE" button, there are 4 s ~ and then I get the same error again.
6. data on pc through appworld-paymentoptions entry. I clicked on SEND after you have entered all the data. The Web site was loading for 25 years, then I got an answerwebsite. This site told me that the site is currently undergoing scheduled maintenance. Strange. Soni changed the pc and tried again. Same result. Online support got half an hour before that thqt he is without maintenance or error out of time or known with the system at the present time.

I don't really know what to do to solve this problem. My credit card is valid, I'm sure about that. You have ideas which then ?

Greetings,

Vinschni

Hello together,

I now put my data on the appworld - site and this is it works

Greetings,

Vinschni

Tags: BlackBerry Smartphones

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