BlackBerry smartphone App world updated the blackberry torch 9800

When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

Hello Stephaniexo

Welcome to the Forums of the BlackBerry Support

If you encounter the problem of BlackBerry App World update, then please try this:

On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

KB10040 : How to view or delete the application installed on a blackberry smartphone

 

Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

Tags: BlackBerry Smartphones

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