BlackBerry smartphone Bold 9700 camera issues, will not snap, vid works very well.

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  Then, he clicks OK and is able to display the message.

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  Hi and welcome to the Forums!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

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  There may be a code updated to the value of the carrier - check out them through this Portal:

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• BlackBerry smartphone Bold 9700 BB - Emails have ceased to be pushed down

  Hiya,

  Friday 23, stopped Emails rushed on my camera down.

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  You have BIS blocked in your firewall, you?  Look into the Options > Security Options > firewall

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• BlackBerry Smartphone Bold 9700 - email through wifi only possible?

  I hope I can explain clearly enough the problem to get an answer!

  I've recycled from 9700 to my daughter and use the Z10 now.  I put minutes it on a basic plan which includes voice, text and BBM, but no "data from the Internet.

  I would like to set up a gmail account on the phone who might have access in wifi coverage areas.  Of course, the phone won't let me, and I guess that means that the functional BBM is not an indicator that BIS is enabled.  Now the Z10 no longer requires the BIS or BES to work, I was hoping there was a way to access gmail without using the browser without hope, even if it meant that she would only 'real' mail service in wifi areas.  I remember that Google had an app of any kind at the same time - don't know if that helps or is even available now (do not suspect).

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  Hello

  You are right in your assumption - the features of BBM do not necessarily indicate that anything else needs to be functional (e.g., email). There are several different levels of BIS, with many different combinations of services included - all controlled by the specific plan to which you subscribe with your provider. So, you should ask them what services you can expect to work on the 9700, given the plan that you have purchased from them.

  Google did indeed have an app... and I'm not sure if it exists as well. I know that he was not available for levels of OS 'later' (for example, I think that it worked on OS5, but perhaps not on 6 or 7).

  I'm also not sure about your specific operating unit/system level can provide internet access via WiFi only... some can, some can't. Of course, the best way is to try and see what happens.

  Brock-n says:

  Another possible twist for this... we have BES current Lite to run at the office.  I had previously been connected with this phone (before he completely wipe) and I think that address public IP of the office is that my phone was given when you navigate on the ' net.  Which makes me wonder if the activation of the phone on the BES server again would allow me access to gmail via wifi?  Or is BES/BIS on the phone account * with the cell provider *, an absolute necessity even if wifi is the only planned to connect?

  I think that the use of any BES requires a data plan of the carrier, regardless of the track between the device and the server (by example, carrier data network rather than WiFi). The difference is that with BES - X (if all goes well, that's what you mean by "BES Lite" you only need a BIS-level plan, but for full BES, you must have a full BES data plan.)

  I hope this helps!