BlackBerry smartphone Bold 9900 - shows new messages only

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• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphone Bold 9900 Email send receives no help

  Recently, I went to the Pearl of BlackBerry to BlackBerry Bold 9900.  I could send and receive emails without any problems on my Pearl, but since I switched phones I can receive only email (Outlook) on the "BOLD"; There are not sent.  If I try to send, I get a red x.  The State of the message says: Transaction error: failure in service.  I tried to troubleshoot using the help option, but it may as well have been written in Greek.  I'm not very tech savy.  If anyone can guide me through the resolution of this problem I would be very happy.  It's very frustrating to have to answer all the time on a computer. Thank you!!!

  Gotcha.  Try this... can you remove e-mail accounts using e-mail configuration and add them on the mobile site?

  Since the device, go to mobile.blackberry.com
  Scroll to connect and click Send.
  Click on join now for the e-mail service you want to add and see if it works.

• BlackBerry smartphone Bold 9900 - separate folders for GMAIL

  I have two GMAIL accounts that used to have two different folders on my phone. If SMS occurred in bbm, whatsapp and fb mail, emails released in their respective folders. A few days ago, these email records disappeared and now everything appears in mail... I can't find the option to separate emails again. When I enter the folder of messages, then go options, management of the Inbox, I can only select SMS to do seem to not appear... Could someone please help?

  Bold 9900

  7.1.0 bundle 2061

  O2 - UK

  2 GMAIL, no work email accounts

  in the management of e-mails, delete accounts GMail, and readd them.

• BlackBerry Smartphones stuck with "1 new message '; can't find it

  Hello.

  I have my Blackberry 9650, an icon at the top of the phone advising me of a new message. (icon = envelope with a red star; a number 1 next to it)

  My inbox settings consist of a "Desktop" e-mail account and a type of message "SMS".

  When I click on the Blackberry icon, I have an icon marked ' (1) Messages ", an icon marked" Desktop (1) "and an icon marked"SMS ".

  When I open Messages, Desktop, or SMS icon, yet there is no new messages.

  I'm trying to get the Blackberry to recognize that there are no new messages.

  I selected the most recent email and "marked all prior electronic open."

  I also tried 'Balancing Now' and a reboot.

  Any ideas? or a way to compel this phantom message?

  Or a way to solve the logic to signal (n-1) of new messages?

  Thank you

  Open your Messages folder.  Press the menu button, and then select the display folder.  Scroll if these folders to find the message of thugs.  You should be able to find it in one of these folders.  When you find it, delete it then.

  If this isn't "appear in any of these files, do a battery pull.  With your phone, remove the battery and then replace it.

  I hope that helps you.

• BlackBerry Smartphones will not display new message indicator

  My turn is receive emails again but not showing is not the new red message flag.  What should I do to correct this setting?

  PeterH wrote:

  Yes.  I myself sent to my gmail account.

  Because of reconciliation 'read' about the new features in BIS, which will not be recognized as a new message, but a message already "read" and does not trigger the new message indicator.

• BlackBerry Smartphones backberry warn me new messages by sound?

  1 post / new to the Board... excuse me if posted before, but my lawn needs mowing/no of wase time:

  I get no sound notification of new messages?

  I downloaded a ringtone crackberry 24 - since no vibration light that signal

  have a holiday weekend!

  Kind regards

  Polo

  Check your profile settings. Make sure that the active profile email setting is not set to mute.

• BlackBerry Smartphones flashing led for new messages

  My BB is set to Flash for new messages, but it does not work like that.

  captgadget wrote:
  My BB is set to Flash for new messages, but it does not work like that.

  OK, how does it work? It flashes for all messages, no?

• BlackBerry smartphone Bold 9900 - loop: accepting BB App World membership additive

  I just got my new 9900 which has installed App World, but when I try to goto My World, 'BLACKBERRY APP WORLD MEMBERSHIP ADDENDA' terms and conditions agreement happens. I scroll and click "I accept", then a "Please wait" message appears for a few seconds and return to the main screen of App World. When I try again goto My World, it brings back me to the terms and conditions page.

  I tried to find an app to download, click Download, but he brought to the top of the page terms and conditions the same, when I clicked on I accept there is still nothing.

  Help, please! I love this phone, but it is almost useless to me without my apps.

  Just found the solution, follow the instructions here and be prepared to connect your BB to your model:

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB24200

  I hope it helps you too!

• Box of Message of glitch-slow blackBerry Smartphones and not show all Messages

  My message Inbox is only show of Face Book and BB messenger and a missed call.  Call history his watch is not my E-mail SMS, MMS, or full. It also shows that about 3 days worth of information. It also takes a long time to load and once no info was present.

  Even more strange, is when I receive a message from the folder gets its red icon.  But, when I click on it, nothing new in there.

  It appreas that I consult only some info and not all the info in my 'Messages icon. My emails can be access by there respective folder. These file seems glitchy so.  When I click on them and see all messages sometimes always displays the unopened icon.

  Help, please.

  Thank you

  I tried switching the default 4 themes on the device and still not go. Then I downloaded and installed a new theme and then switched back to my original them and that seems to do the trick.

• BlackBerry smartphone Bold 9900 7.1.0 Bundle 1646

  Check the updates for my 9900, he said 7.1.0 1646 bundle is available for the update and my current plan is 921.

  I've updated to 1646 bundle and it bricked my phone, so I'm done down ranking back to 921 Bundle. The end result is now I have to reload all the apps I've had and I've lost other data. Is this 7.1.0 1646 Bundle for real, or just a bad joke. I'm a little upset.

  I continued working at home and I think I found the problem. 1646 bundle comes with the "monitor of Application resources" as part of the installation, then the 921 Bundle does not and I got the "monitor of enforcement resources" app installed on my phone. This seemed to cause a conflict when I did a reboot and froze the device. With that uninstalled App Bundle 1646 upgrade has been successful, far, but I still have to reinstall all my applications.

• BlackBerry Smartphone Bold 9700 - email through wifi only possible?

  I hope I can explain clearly enough the problem to get an answer!

  I've recycled from 9700 to my daughter and use the Z10 now.  I put minutes it on a basic plan which includes voice, text and BBM, but no "data from the Internet.

  I would like to set up a gmail account on the phone who might have access in wifi coverage areas.  Of course, the phone won't let me, and I guess that means that the functional BBM is not an indicator that BIS is enabled.  Now the Z10 no longer requires the BIS or BES to work, I was hoping there was a way to access gmail without using the browser without hope, even if it meant that she would only 'real' mail service in wifi areas.  I remember that Google had an app of any kind at the same time - don't know if that helps or is even available now (do not suspect).

  Another possible twist for this... we have BES current Lite to run at the office.  I had previously been connected with this phone (before he completely wipe) and I think that address public IP of the office is that my phone was given when you navigate on the ' net.  Which makes me wonder if the activation of the phone on the BES server again would allow me access to gmail via wifi?  Or is BES/BIS on the phone account * with the cell provider *, an absolute necessity even if wifi is the only planned to connect?

  Hello

  You are right in your assumption - the features of BBM do not necessarily indicate that anything else needs to be functional (e.g., email). There are several different levels of BIS, with many different combinations of services included - all controlled by the specific plan to which you subscribe with your provider. So, you should ask them what services you can expect to work on the 9700, given the plan that you have purchased from them.

  Google did indeed have an app... and I'm not sure if it exists as well. I know that he was not available for levels of OS 'later' (for example, I think that it worked on OS5, but perhaps not on 6 or 7).

  I'm also not sure about your specific operating unit/system level can provide internet access via WiFi only... some can, some can't. Of course, the best way is to try and see what happens.

  Brock-n says:

  Another possible twist for this... we have BES current Lite to run at the office.  I had previously been connected with this phone (before he completely wipe) and I think that address public IP of the office is that my phone was given when you navigate on the ' net.  Which makes me wonder if the activation of the phone on the BES server again would allow me access to gmail via wifi?  Or is BES/BIS on the phone account * with the cell provider *, an absolute necessity even if wifi is the only planned to connect?

  I think that the use of any BES requires a data plan of the carrier, regardless of the track between the device and the server (by example, carrier data network rather than WiFi). The difference is that with BES - X (if all goes well, that's what you mean by "BES Lite" you only need a BIS-level plan, but for full BES, you must have a full BES data plan.)

  I hope this helps!

• Text messages new SMS to blackBerry Smartphones are NOT showing as unread "Bold" 9700

  The other day that I woke up literally with a few new text messages that I only found now texting the same people. Apparently, I got these messages, but the envelope icon was always white next to the unread messages. Since then, whenever I receive a new text message, my phone sounds like it should, my light flashes red but still no yellow envelope or the number of unread messages red GOLD star on sms folder. If I score no read manually I get very least the Red Star (which is normal). E V E R Y T H I N G else works fine including the BBM and emails.

  I've tried resets many hard, pull the battery, I even turned on my phone without the SIM inside. I even deleted the most recent application, I've updated. Tried a different theme, removed this theme... etc. I was on google for most of my time at work even the past 2 days and still no luck.

  I have not controlled and checked the show new message indicator, but also deactivated and reactivated the number of messages (note the order).

  Help, please!

  Solution: New phone!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry smartphones can not send new text of the messages folder

  I have a Bold 9650.  I have, unfortunately, updated for the new OS and now I am unable to send texts from the news of my Messages folder.  I can send an email and response to text, but when I open the menu and click on 'Another new message' there is nothing there.  It's a dead link.  I have to go in my contacts folder, compose and send text, then close to everything in my Contacts folder.  Is this a bug or something put in place bad?

  This new OS is horrible.  He got all these bells and whistles, with none of the previous operating system usability.

  Don't give up quite yet, Stacie.

  OS 6 is a solid operating system with many advantages over the OS 5.  If you have recently upgraded to it, your phone can not be used to it and she can act a little.  This is normal and with a few tweaks here and there, we can get it just how you want.

  A battery pull will probably solve this problem.  Remove the battery while your phone is on, then replace it.  Return to your Messages folder and see if the option appears.

  If Yes... Yay!  If not... let know us and we will try something else.