BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

Hello alexandrejv

Welcome to the Forums of the BlackBerry Support

Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

 

 KB31531 : BlackBerry Smartphone 7 may feel warm during operation

 

But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

Tags: BlackBerry Smartphones

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