BlackBerry Smartphone email on the 8900 configuration error

When I try to use the e-mail Setup Wizard and select 'I want to create or add an email address', I always get an error message saying "your device had a problem connecting to the server.  I have to cancel and interrupt the process.

I know that I'm connected like I can access the internet, receive emails to an existing account, etc.

Does anyone have a solution?

See you soon

ABOVE, you can access any web page with your device?

You can add the account through your web page of Castelnau, log on to your account, go to messaging blackberry installation and add e-mail account.

Try resetting the camera too, with the phone lights up, remove the battery for 30 seconds and replace the battery.

Tags: BlackBerry Smartphones

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    Hi and welcome to the Forums!

    For your emails outside the company, see this KB. For Hotmail, it's WAD - works as expected.

    For your business email, check your email admins.

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    Procedure

    To set up your BlackBerry Internet Service or e-mail BlackBerry and your e-mail account, do one of the following procedures:

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    • Create the BlackBerry Internet, BlackBerry mail and e-mail or account e-mail BlackBerry from your computer

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    lordsnotball wrote:

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