BlackBerry smartphone email password update, turn round and round in circles

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• Transfer of blackBerry Smartphones to password Keeper, Memo Pad, and Photos of Bold 9700 new curve 9320

  Hello

  I don't have 'Outlook' put in place on my PC, or I really like.

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Thank you.

  Tamara133 wrote:

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Hi Tamara133

  Welcome to the Forums of the BlackBerry Support

  If you stay at 9320 curve then more easiset way to do this is an Assistant to switch device using Desktop software.

  KB23677  :  How to switch using BlackBerry Desktop Software devices.

   

  Or if you want to perform a selective restore to your new 9320 then first do a full backup of your old 9700 using desktop software. Once you have your backup connect your 9320 and run the software, select the device from software > restore > data choose selected since your last backup you did > scroll down the list and select only the password keeper and memo key data in this list, then click on apply.

  Or rfer to this Article:

  KB03953 : How to back up and restore data to a new BlackBerry smartphone

• BlackBerry Smartphones retro lighting keyboard turn on and off by itself

  I got a new Verizon BBTour today, I had no problem to transfer my BlackBerry Storm 9530. I typed my first email tonight and found that the backlight of the keyboard is disabled while I was typing, I was about to get up to turn on the light of the House, then light keyboard turn around himself, then a few seconds later to stop again. He was turning on and off itself.

  Anyone have this problem? or does anyone know if there is a problem or that I need to set up somewhere? I checked the configuration on the screen/keyboard, this is exactly the same as the storm I. Help, please

  Joseph

  The backlight on the keyboard is automatic and the sensitivity does not always fire when you would like to.  But, if you are in low light and keyboard backlight does not instantly, place your hand on the keyboard and he rip off and the light.  If the sensor captures a bit of light, albeit indirect, it turns off the backlight.

  There is not currently of an option to change this behavior and it is battery.  It is not an irregular operation of the device.

• BlackBerry smartphone email PASSWORD LOOP NIGHTMARE!

  Please can someone help me... Monday, I contacted BT on a new fixed rate, and I noticed just today that I wasn't getting emails on my Blackberry. I had to set up, then e-mail settings and can see the 'old' e-mail account that worked no probs until Monday. It requires a password, but I tried all the 'usuals' nothing works.  I went on the BlackBerry Internet Service site to try to reset my password, I managed to do that they sent my new password to my email address that does not work! So I can't access it now.  He went through on my PC (although it is the same email address), or my ipod (also same e-mail address), how can I have access to this password?  I tried all the other usuals solve this problem - I rebooted, got wifi on etc etc.  Please if anyone knows can they explain it in terms simple v that I am a techno * beep! * Thanks in advance,

  Hello again,

  I solved the problem (with your help so thank you much for that)

  I phoned Vodafone this morning, but he was using my cell phone to call therefore had to phone back tonight.  It turns out that the two e-mail addresses (address of BT) and My Vodafone address had been "knocked out" for example - I go to www.mobileemail.vodafone.net to log in and confirm a new password.  Vodafone have been able to help me with their address, but then I knew that the process for BT, (although I've had a few guesses a password!)  Vodafone customer service has been exemplary

  But without your help I probably would not have thought phone Vodafone because I wasn't expecting to help (especially when I thought it was only a matter of BT)

  Exactlywhat still im not sure caused the problem in the first place, but am very happy to have solved it. Thank you.

• BlackBerry Smartphones Email password verification

  Today, I've updated my blackberry 9300 through blackberry desktop.

  installed version is now pakkage 6.0 2949

  When I restarted my BB my email accounts where blokked and I need to check the accounts to enable them again.

  I tried the password I usually use for my accounts, but nothing seems to work.

  I can't even delete the accounts...

  is there an option?

  TNX

  Sidney

  Hi when you update your device, your PIN no and imei could set to 0... You can contact your local service provider where they have rights to define their

  Thank you

  Kitenge

• BlackBerry smartphone email password

  I've updated since a 8520 to a 9720 yesterday. I went through the configuration of email and the phone asks me a password that I don't have. I never used a password to my email above (on the 8520).

  Now, I can not activate the configuration of e-mail because the phone refuses to continue beyond the entry point a password.

  Can U help with this question?

  If you set up an e-mail account on your phone, it's one that you already use when you access your emails on your PC for example Hotmail, GMail, Outlook, etc. To implement this on your PC e-mail address, you will need to provide a password (there is no way around it, each e-mail account requires a password). This is the password for which your phone is requested.

  See you soon.

• BlackBerry Smartphone screen my BB turns off and restarts and my battery drains

  Hello world!

  I really need help. About 4 days ago my BB 8310 started acting very weird.  First of all, it began to consume the battery like crazy and then whenever I played BrickBreaker it erased.  When he returned he said Eception Exception: error in Java Lang.  I have v.0.912 of UberTwitter and had not had a problem until 4 days ago.  Yesterday, I downloaded DeskTop Manager v 5.0 (mine was v. 4.5), deleted BrickBreaker and re-installed, deleted UberTwitter and re-installed but I still have the same error and battery drain.  I have updated my OS to v. 5.4 approximately 9 months, and the device was working beautifully.  A month ago, I downloaded the Application World, but deleted because it has slowed down a bit from my device.

  Issues related to the:

  1. do I have some sort of corrupted file?

  2. If so, do I have to do?  I read here that maybe I should do a wipe, how can I do?

  3 What kind of worm or virus?  I say this because I live in the Venezuela and the unit started acting weird at a political event I attended, could my BB were attacked?

  I depend on my BB for EVERYTHING and feel at a loss, please help me.

  Thank you in advance,

  Jazzdancer

  I've never been compared to God lol! I'm just an average user like you doing my best to help and learn from these forums so

  About the battery drain:

  1 make sure that you do not have applications running in the background that are constantly send and receive data unnecessarily

  2. turn off your bluetooth when you are not using it for long periods of time

  3. If you are in a weak signal area (two bars or less) it tends to drain the battery in a meaningful way

  4 'reset' the battery meter by draining the phone at 15% and then recharged completely. This must be done on a regular basis just to make sure that the token is correct

  5 use the case to put the phone in standby mode (saves battery power) or manually put the phone in standby mode by pressing the mute. There is also an application called Autostandby that can do this automatically for you after x idle time

  6 lower the brightness of the screen and reduce the time before he died.

  In general, the data more service use and talk to you with the telephone reduces how long the battery will last. The battery performance degrades with time, but I don't know how long it is normally expected to last.

  Be sure to charge the battery when possible and never let drain competely. These batteries do not require conditioning as other batteries and batteries load when possible.

  If your problems persist, consider buying another battery.

  Hope this helps and let us know how it works for you

• BlackBerry smartphones change password by e-mail

  I changed my email password on my laptop and want to change on my blacberry 9780.Please "BOLD" suggests that I am not able to do so from the device as the configuration option does not work...

  Or, via the BB browser, www.blackberry.com/integrate

• BlackBerry smartphones validate password, is no, still no email

  I'm SO frustrated. For 2 years I received emails on my blackberry without problem. Yesterday, I stopped receiving them and received a message to validate the password of my email address. When I go to the Setup email, it shows my email address (which I can connect fine with my computer) and it is red and below says "invalid account. Please validate. "  Then when I go to add (i.e. the option below the directive "validate") and try to add my account with the same email address and password I've always had, he told me that my email address is already registered and won't let add me it.  I even went to advanced option and deleted my e-mail on the service folder and tried to add again and it's the same process as above. Help, please!

  Hi all... Sorry that none of the volunteers noticed this thread... I hope this isn't too late...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for formal support... they are 100% responsible for all of your services and all your formal support, regardless of the root cause of the problem. They can escalate cases RIM that they cannot manage without charge to the end user. So, if you need to call them, don't let them you fob off... think of him that way... you pay for all the services and support, and they currently deliver.

  Good luck!

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• BlackBerry smartphones I've forgotten my username and password

  Hello

  Today I tried to access my email accounts, is entered in internet e-mail account, all of a sudden my user name and password have been empty and I quite forogt both. I never needed them in the past, each add or remove e-mail account, therefore, I have never memorized or written down.

  Now, I'm totally out of the eamil settings because I forgot my internet mail account user name & password

  Would appreciate any help on this. Thank you

  Try again. Whoever you spoke is misinformed. From what you describe, your BlackBerry Internet Service account credentials are what it takes... and Orange manages this account for you. They have in fact not the ability to reset the account for you. They may have to stop it and recreate it, but they can fix it. Indeed, ONLY they can fix. If you get the same response, gently persistent and climbing. Make sure you use the correct terms... your BIS account credentials, that's what it is. Your e-mail account credentials are completely irrelevant.

  Good luck!

• BlackBerry Smartphones emails and Messages of mixture that can be resolved?

  Is there a way to stop my e-mails and messages in the mixture it is very annoying to have to remove twice. I also need help on how to download ringtones I did what the book said to do but without success, I also tried to connect it to my computer, someone please help!

  Thanks in advance to anyone who can help me with my little problem.

  Did you mean that your emails and text messages are coming in the same folder? If so then try the following-

  Separate messages-> Options-> General Options-> E-mail and SMS: separate

  If you mean your different built-in emails appearing in mail and separate mail folder then please be informed that this default happenes. BlackBerry smartphone is designed as such if you think this is awkward, can hide Messages folder (press the Alt button-> click-> Menu select hide).

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry smartphone email set up and old problems owner

  My brother gave me his old storm. I put my t mobile account chip and bought the data plan and most of the functionality seems to work (I think).

  Email my brother is still in the e-mail button and blackberry cannot connect to the mail server so that I can enjoy his email and put mine.

  Also when I make a call the "My number" shows the number of my brother.

  Is there a way to fix this. He needs to unregister somewhere. He needs to go to his carrier Version to change something?

  Hello and welcome to the community!

  Stop, go back and start over with this:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Make 100% sure that your brother has completed all its stages before trying one of yours.

  Good luck!