BlackBerry smartphone error synchronizing Calendar using Desktop Manager 4.7, Outlook 2003, on the storm

I just installed Desktop Manager on my PC (Windows XP).

Contacts sync fine.

Calendar does not synchronize:

"Schedule of playback device" is fine.

"Treatment device calendar" is fine.

'Reading of MS Outlook calendar' is where the error occurs:

Desktop Manager starts to read Outlook 988 items and constantly stops at the point #227, with one of the two error messages:

(1) ' reported Intellisync, unknown error"or

(2) 'operation ended unexpectedly.'

I followed the directions for:

How to enable advanced logging for Intellisync because of the failure of the synchronization to the BlackBerry smartphone

to

http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB01451&SLIC...

This operation required that I change the iloptcfg.cfg file.

Still no luck. any suggestions?

around on this issue... the only way I found to fix this was to reset the device completely and synchronize "fresh" from my computer. Note: has happened since then, and every time that it is when I use the camera to change a recurring APPT. For now, my lessons learned: whenever I need to edit or delete a recurring appt, I do it from the computer so I do not get locked out of sync to the storm.

Tags: BlackBerry Smartphones

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