BlackBerry Smartphone Internet browser works is not on my 9700.

Out of the blue today my browser just stopped working.  My camera no longer works.  Tried the camera in case of problems and managed to make it work temporarily by putting my finger in front of the flash but that only allowed me to take black pictures so I think that the lens is struck down.  I can't live without the camera.

But I can't live without the browser.  I get the message unable to connect to the internet please try again later

I can always download fromblackberry app world apps, play the music of my apps, use applications.  receive email, bb messenger works. Send SMS etc. I can connect via wifi or network.

I tried to clean the cache, make the diagnosis of the mobile network, battery pull.  running out of ideas

Any help would be appreciated.

I am in canada and my provider is fido.

Hello and welcome to the community!

There is a current major outage... official information are available here:

From my experience, this affects BIS, BES and all services that depend on those (BBM, email, AppWorld, web browsing, application access to the data from the internet, etc.). Troubleshooting specific issues during this interruption may be unnecessary.

Once the fault clears, if things are not yet flowing for you, try the following steps:

(1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you!

See you soon!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones Facebook application works is not on my Curve 9300

    Hi, I have a version1.0.88.282G this new Curve 9300 V5.0.0.977 Platform6.3.0.63 Branding. I have subscribed to an ENCORE. I downloaded applications social netwoking such as Twitter and Facebook directly from Backberry phone. Facebook is unfortunately not working error message as follows "you are currently on a service plan that does not support this application. "If you want to use this application please contact your service provider to upgrade the plan." I tried to contact my service provider and they also know why.

    "I tried to use Blackberry app world, but his does not work too well message as follows" Blackberry App World is not currently available in your country. Please checkBlackberry.com for updates. »

    Can someone help me with these?

    Thank you very much.. Help much appreciated.

    Carrier: Saudi Telecom Company (STC)

    Geographical area: Saudi Arabia

    I discovered the solution already, this is the version of the facebook 1.9 application that does not work, when I downloaded the lower version of the Facebook 1.6 and its working properly now.

  • Email blackBerry Smartphones help w - worked yesterday, not today. I synchronize

    Hello - all was well in the land of Blackberry until today.

    This morning I am not getting any emails on my blackberry via my email work., I can send them.

    Gmail works fine. And my work in Outlook email is sending and reception of the fine.

    Yesterday I loaded the disk on a new computer Office Manager.  Then I synced to update addresses and calendar from Outlook. I have received emails after that and responded.  Not sure if this is related or not.  So today... cannot receive.  I sent one to myself at 1:40 and received, but none before or since.

    Also, I myself sent a new service book.  And while I got that and he said: congratulations... its been 30 minutes and nothing

  • BlackBerry smartphone Internet Browser Help

    I just got the "BOLD".  When I went to click the browser icon is the browser from MediaNet.  I can't change the homepage on it more, I already have the MediaNet browser as its own separate icon.  My old blackberry was a regular on browser. Is it possible to reinstall the usual browser this icon?  I don't know how he got the MediaNet browser-related. I used the Blackberry Desktop software to transfer data from my old blackberry to it, but everything else seems to have yielded very well.

    MediaNet is the ATT browser, HotSpot is the Wifi browser.

    Call ATT Customer Center and ask for the Blackberry Internet browser

  • BlackBerry Smartphones Internet browser settings

    Hello. I am a user of BB first time and I need help setting my internet browser correctly on my BB Curve upward. Any help would be greatly appreciated.

    Hi and welcome to the forums!

    Start the browser, menu button, the browser configuration options.

    Set all options to activate. Select Show pictures on WML & HTML pages.

    Set the emulation mode to the browser that meets your needs.

    Under General properties, set your preferences for image quality and slider views.

    Thank you

    Bifocals

  • BlackBerry Smartphones Internet browser does not

    When I open no matter what browser (Browser Hotspot using wifi or MediaNet jump 3G) can't do the pages to load. It just says: 'Loading' at the bottom of the page with no blue progress bar, and the page is completely white. He started just doing this for me about a day ago, any help would be greatly appreciated.

    If it can, I get always all my emails and my facebook application works very well and I guess that these two would go on the internet, so it must be in the browser, but I don't know what to do, any help would be appreciated.

    Thank you!

    Have you tried to reset your device by removing the battery? If it does not do.

  • BlackBerry Smartphones BB Messenger works do not at all

    Hey everybody,

    Just got my new and first ever blackberry (curve 8520) and have been very happy with it so far. No problems to connect to the wi fi etc.

    However when I tried to use Blackberry messenger I got problems. I don't get requests for contact with my friends and my claims are not being received. I tried the software supplied with the phone, then put original to update the software and restarted and still have the same problems! I don't know if there is some kind of "set up" I do - I can't find any mention of this in any of the documents.

    Thanks in advance,

    Taylor

    Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

    You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

    Then, call your carrier a inquire to have added to your account BlackBerry data Plan.

    Good luck.

  • BlackBerry Smartphones Social Networking works is not on my Torch

    So, recently, I decided to swap phones with a friend, receiving a blackberry torch. I made a backup and restore so that I could get all my info from the previous phone. But the problem is that my social network does not work with the torch. The torch is an unlocked AT & T and im currently with fido at the moment. Whenever I try to use a social networking application, he said only: "unavailable data services."

    If anyone knows how to solve this problem, it would be greatly appreciated. Thank you!

    trungmaster wrote:

    None of these work. It works when I turn on "While roaming".

    and I has not record my camera again, do you think that will work after I save it?

    There's your idea!

    Yes, you need to get registered with your carrier, it's that they need the PIN and IMEI code.

    I hope that the device is unlocked for use on another carrier other than that in which he is the brand?

  • BlackBerry Smartphones Google map works is not on my device

    I download Google map of this http://www.google.com/mobile/other/on my smart phone BlackBerry work with
    Data the intention but if you use a WIFI connection his throwing this network unavailable error this application requires a data connection, and some blackberry devices require the reconfiguration of work ownership. On your computer for information, please visit www.google.com/gmm .

    Google maps requires BIS. your device has a bb data plan?

  • BlackBerry Smartphones BB camera works does not @ some point.

    Hello

    I am a user of BB Bold 9900,

    I went on a long trip where I clicked on a lot of pictures using my BB.

    I faced a problem that 4 - 5 times he came this ' camera is used by another application, please close the application and restart the camera.

    When checked the background application has not found something, which will use the camera.

    All were the default.

    Only "take out the battery" has solved the problem and I had to do it whenever he got stuck with the same error.

    Is there a solution for this problem.

    Because it is really very frustrating when you love a particular place and intend to take a picture of that and error appears.

    Only restart is the option too.

    Please guide if anyone has a solution for this.

    Thank you.

    Hi keepthefaith,.

    This article should provide more information about the cause and resolution for the problem you are having with your BlackBerry device. http://bbry.lv/nRqWO2

    I hope this helps.

  • BlackBerry Smartphones internal GPS works do not...

    All I get when trying to use cards is "research satellite. That's all. A few days ago has worked well. Today, nothing. I hooked a weather program that uses 'My position', and he's looking for just the satellite also.

    Ideas? Is my phone f * ked?

    I had this also happens once, and which fixed my problem was the battery on my phone for all 5 minutes.  Then once the phone has been started upward; just double check and make sure that under Options > Advanced Options > GPS "GPS Services" is set to "location On".

    Just give a try.

  • Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

    My BB 9780 was working fine a few weeks ago and then stopped my emails.

    I have not added any application or change anything

    I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

    So no idea?

    I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

    Hello and welcome to the community!

    I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Not work of blackBerry Smartphones Internet Service

    Hi, I have just purshaced new Blackberry Mobile (Open) Dubai - UNITED Arab Emirates and its writes about this at & t, they've said that its opening and I can use it in any country a BB services.

    I would use the phone without a subscription to Blackberry serive, however, it seems that there is a serious problem in my cell phone.

    Usually you can use the internet service in any mobile here via GPRS, but my mobile problem is as follows:

    -Browser icon is not available and when I click on the switch application and then, browser, I get the following error message:

    your device does not currently have entries in the directory service configuration any browser

    I contacted my service provider in the country, and they told me that you don't need any subscription if you need the internet fair eyebrows and they suggested to go to the blackberry support center to solve my problem.

    I went to the support center and they told me that there are so many missing configuration in my blackberry and they didn't know what to do with my cell phone.

    I did a reset to my mobile, but this does not solve the problem.

    Is there anyway that I can solve my problem?

    I have the version of curve blackberry 8310 mobile

    Smartphone (edge)

    platform v.4.2.2.170 2.5.0.20

    Thanks in advance for your support.

    Mike

    michelmetry wrote:

    I have google updates and I have reached the following Web site:BB updates

    I downloaded a software called BB device software version 4.5.0 I installed it but nothing happened, how do I upgrade the firmware or the OS? Please guide.

    Hello

    you have all the information here:
    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807

  • BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

    Hi I have a blackberry curve.

    My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

    Hi and welcome to the Forums!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

    Good luck!

  • BlackBerry Smartphones Help: Browser does not

    Help!

    I can't use the browser to open the web page.

    When I can have any King of web pages, a below message "this is a wi - fi service. Please ensure that your willing decive of connection wi - fi active and try again"

    in fact, any, I connect with wifi or data services, it does not work. but other applications online are always works.

    Please kindly help me.

    Another question, any suggested good web browser?

    Hello!

    Please follow the mentioned below as follows:

    Go to browser > press Menu > Options > browser Configuration > browser > Internet browser

    Now, to save the settings.

    I hope that solves your problem!

    If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

    Thank you.

Maybe you are looking for