BlackBerry smartphones 2 QUESTIONS ON THE 8130

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• BlackBerry smartphones my questions on the Storm 2 9520

  Hello everyone I do not have a Blackberry but I intend to update my phone soon and get a (I currently have a Nokia N95 8 GB). I looked through the list of Blackberry models, and the 9520 that I fell in love was the Storm 2 9520. I will probably get one, but I have several questions that I couldn't find clear answers on google. I'm picky about details on a phone, so I want to know everything before get you it. Here is the list of things that I had on my mind:

  -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

  -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

  -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

  -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

  -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

  -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

  -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

  -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

  -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

  -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

  -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

  -Are there also a front-facing camera for 3G video chat?

  -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

  -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

  -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

  Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

  Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

  Hi and welcome to the Forums!

  Wow! You do your job, I admire that! I'll answer what I can...

  MirceaKitsune wrote:

  -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

  3GP is the native video recording format. All you need is the codec on your PC to read. I downloaded a free transcoder and it not only transcode avi (and other formats) for me, but also to put the codec appropriate in what I can play natively without transcoding. QuickTime, I think a codec were also held. There are plenty of audio and the recorded video.

  MirceaKitsune wrote:

  -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

  Hmmm... haven't really tried to do... worst case, of course you can rename them later.

  MirceaKitsune wrote:

  -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

  In fact, storm BBs use two detection of heat as well as the physical press. It's called SurePress technology. Heat detection determines where on the screen you touch and then physical pressure activates the 'click' somehow. The entire screen is great physical button, whose activity is determined by your finger on the screen position when you press. As such, I doubt it'll work with gloves on at all. I know, on the ski slopes, I remove my glove to do something with my 9550.

  MirceaKitsune wrote:

  -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

  On the BB, a port for all functions. Micro USB for charging and attached USB data transfer. When connected to a PC with the drivers installed, the BB will be time load (from the USB port of the PC) as well as allow the transfer of data.

  MirceaKitsune wrote:

  -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

  Technically, the BB model is unrelated to the size of the SD card, it supports. It is rather a function of the OS level that the BB is running according to the instructions this KB:

  • KB05461 Formats supported by the version of BlackBerry Device Software of card MicroSD

  MirceaKitsune wrote:

  -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

  What this site is fake. If you happen to be in a business with BES (or purchase hosted BES) environment, you can indeed have the enhanced features that allow only to BES. But, through BIS (Blackberry Internet Service), you can interface more all connected to the internet e-mail services. See this:

  • http://us.BlackBerry.com/support/blackberry101/Setup.jsp#tab_tab_email

  You mus, t, however, Subscribe to the level of the appropriate of your carrier data plan to activate the true PUSH email function bis.

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  MirceaKitsune wrote:

  -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

  I've never tried it myself, but I'm sure you can define file types to be ringtones to several media.

  MirceaKitsune wrote:

  -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

  Applications can be installed via the data cable as long as they meet the necessary criteria to make according to this KB:

  • KB15172 How to install applications using the application loader tool in BlackBerry Desktop Manager

  If you have the .jad file, which can simply be copied on the BB and then executed on the BB to install the application.

  MirceaKitsune wrote:

  -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

  Support no BB FLASH at the moment.

  • KB13156 Support for Macromedia Flash for BlackBerry smartphones

  MirceaKitsune wrote:

  -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

  You can find all media information of compatibility via this KB:

  • KB05482 Media types supported on the BlackBerry smartphone

  MirceaKitsune wrote:

  -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

  Yes, you can download themes (I have to admit no experience with this...) I found no need to use themes that I need my BB to feature what I need... themes he dressed simply in my humble OPINION). I have no idea on how to create themes.

  MirceaKitsune wrote:

  -Are there also a front-facing camera for 3G video chat?

  N °

  MirceaKitsune wrote:

  -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

  This issue is not that I consider as responsible. Everyone has their particular circumstances they need to meet. The features of the search machine and the frequency ranges of carriers that you want to run. Then choose the device that fits your specific needs.

  MirceaKitsune wrote:

  -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

  Without no doubt... but this isn't an authoritative answer. And you will not be able to receive replies by authorities here. Basically, upgraded the specs for OS 6.0 here:

  • http://supportforums.BlackBerry.com/T5/announcements/announcing-BlackBerry-device-software-6-0/TD-p/...

  With the series Storm conspicuous by their absence, I consider any current to be candidates for the OS6.0 storms. But it is indeed in my humble OPINION.

  MirceaKitsune wrote:

  -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

  Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

  Hmmm... release information can be found here:

  • http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

  But I'm not sure of your premises. You seem to be saying that you are locked in your level of update of carriers, as long as your BB is blocked. This is false. Unlocking is simply the function to allow your BB run on a network of different carriers... at the level of the BONE is irrelevant to that. You are free to use the carriers released OS for your specific model BB... There is just a tiny thing that you need to follow. But unlocking is not necessary to do so. There's nothing illegal or anything about unlocking. But it is useless unless and until you want to reverse your BB to another carrier.

  MirceaKitsune wrote:

  Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

  Anything stupid on your questions at all... took a while to write the answers and I regret that I have not all of them for you.

  Good luck and let us know!

• BlackBerry smartphones another question concerning the size of microSD for bb8310 max

  Hi all...

  I'm such a wet behind the ears starting the bb8310, even very specific graphs given in a previous post raises questions for me.

  The table that was given:

  BlackBerry Device Software 4.2.0 - up to 2 GB
  BlackBerry Device Software 4.2.1 - Up to 4 GB
  BlackBerry Device Software 4.2.2 - Up to 4 GB
  BlackBerry Device Software 4.3.0 - up to 8 GB
  BlackBerry Device Software 4.5.0 - up to 8 GB
  BlackBerry Device Software 4.6.0 - up to 16 GB

  Under options > advanced options > applications, my bb8310 says:

  Basic BB 4.2 applications

  System BB 4.2 software

  then the rest of the list as an attachment service, Messenger, video, brickbreaker, browser, notebook, etc., etc., all say bb 4.2.2.

  My BlackBerry 8310 is brand new... since yesterday... why would I receive a 4.2 old BONES?

  So... what I can run a 4 GB, or am I limited to 2 GB?

  Do you give such a concrete response,

  JO

  Hello

  If you plan to upgrade the operating system as soon as it comes out, you can save yourself money,

  Install the card 8 GB, the BB will recognize only 4 MB, due to your current operating system. When you upgrade,

  the full 8 GB will be recognized. It's that you have to buy a memory card.

  Please let me know if it helps!

  Thank you

  If you have any other questions please ask!

  If this is not the case, adjust the position by checking the post that answered your question!

  Thank you very much!

• BlackBerry Smartphones stupid question on the accelerometer.

  I worked on an application. What I need it to do, is make an animation where when the storm moved quickly on the side and the foreword. I read all the tutorials and everything on it, but I don't seem to understand. I also looked at the sample application, but still, I see how an object to interact with the accelerometer freely as the ball, but I don't see how to make an animation. The answer may be in front of my face, but I'm just not used to the stuff of the accelerometer. I can found the touch part. Also need help with a user interface that will help you to change the color of an object and the shape of an object. I know it's something probably easy, but I learn Blackberry Java on my own, because I have more money for school right now. I'm absorbing tutorials like crazy, but something I'm still not.

  Hello!

  You should probably get this response in the developer section of this site:

  http://supportforums.BlackBerry.com/rim/?category.ID=BlackBerryDevelopment

  This area is mainly for the user support... so I am betting experts you need are in this article.

  Good luck!

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

  Is there a known issue with this? I have no problem with the network at all.

  Thank you

  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry Smartphones strange question need help ASAP!

  I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

  Also the latest BBM version which is 7.0.1.23 is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?

  Bold_4_9900 wrote:
  Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

  This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Bold_4_9900 wrote:
  Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

  There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

  Let me know if you have any questions.

• BlackBerry Smartphones Album artwork are the same for all the songs

  I have a bb bold 9780. I recently added a folder to the top 40 uk... and I guess that each song has its own pocket... but in my case, my bb is showing a cover of a song from this record to all the songs... even when I download songs of songlover.pk every song has its own cover art, but it will show a unique work for many songs downloaded from this site... I noticed that it is caused due to the name of the folder, for example. A folder named "single" has 2-3 songs will show an illustration of common album... Please help me...

  Hey parampramit,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  We are aware of this problem, this problem is solved by using BlackBerry Device Software 7.0.  However, this version of the software is not available for the BlackBerry Bold 9780 smartphone.

  In the meantime, follow these steps and test the cover of the album:

  1. In iTunes or Windows Media Player, select this option to change the albums
  2. Enter the correct Album for each album artist
  3. Transfer the songs to your BlackBerry smartphone.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry smartphones impossible to update the applications after returning from deployment

  I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

  Hi and welcome to the forums!

  If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

  If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

  If your device does not work, use the attached link to get all the necessary information and then call your operator.

  Thank you

  Bifocals

  KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

  KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones second use of the 8100 Pearl

  I recently bought a Pearl 8100 on Ebay. She is excellent and has all the grouped items. However, I wonder if there are pitfalls I should be aware of a second user.  I need to re-register, etc.? I'm older, but use a laptop without frequently myself!   I wish I had the experience of any person who has been in my position.

  Cigos

  Steps to take before selling it, or after buying a used BlackBerry smartphone

• BlackBerry smartphone password reset after the end of support

  I have no more phone support.

  My old password does not work.

  I can't get my ID blackberry for work.

  I want to just this device to open.

  This means that you have your employers device, they have you removed from their network and forced a new password to you. You can call to ask what is the password.

  BUT, probably, their intention to reset the password is for you to do a wipe of the device security so that none of the persistent employer email, data, etc., remain on this device.

  After clearing security, you end up with essentially a new, fresh, device with no previous, ready to install as a personal device data.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry Smartphones BB torch: call the cuts after every 1 hour with the error message: forbidden outgoing calls (8 CC)... .plz help

  The flame of my BB, cutting its call after every 1 hour with the error message: forbidden outgoing calls (8 CC). except the active calls, isn't she the netwrk...?

  Hey pemba.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  I would first check to see if you are using the latest version of the software of your network service provider.  Go to www.blackberry.com/update or open BlackBerry Desktop Software.  If the software is up to date, I would check with your provider network for more investigations.

  Let me know if you have any questions.

  See you soon.