BlackBerry Smartphones 4 main buttons do work (buttons to send, end, back and BB)

Similar Questions

• BlackBerry Smartphones four main buttons on the torch 9800 do not work

  I didn't have on my phone for about 2 days and when I went on that four main buttons (green call button, bb button and the end call/lap button on / off), they were not involved. I can't understand what is wrong, /:

  Welcome, Alexia!

  First of all, we will try to battery pull good adic.  With your device powered on, remove the battery for a few minutes, then replace.  If that does not receive your buttons work again, I suggest you take the device to where you bought it and exchange it for another, because it is defective.

  See you soon!

• BlackBerry smartphones without download button on the application of the bible by lifechurch.tv

  I deleted my favorite app bible by lifechurch and when I tried to re install it doesn't have the [deleted] download please help button

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  • KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones BB Appworld will not work

  Hello

  My Appworld recently stop working.  I removed it, updates downloaded BB and download Appworld yet - still does not work.

  When I try to click on the links to Appworld I can't do on my phone.

  Anyone have any ideas?

  Thank you!

  tanorstrem wrote:

  When the BB is back I went to Appworld icon and clicked on it.  Nothing happened.

  If you've forgotten anything and it's really the symptom, then please consider these attempts...

  If you have PayPal with your AppWorld account, then please check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also make sure you have set to PayPal all credit cards, are current and valid... we learned that if there is No linked to your account credit card PayPal which is not valid for some reason any (for example, expired), it will prevent the AppWorld purchases finished, even if this isn't the source of funding. In addition, there must be at least a (valid) credit card attached to the PayPal account.

  We also heard from some users who report that create a whole new PayPal account somehow corrects things and allows them to make purchases. I don't know why this works, but there are reports it does.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• BlackBerry Smartphones curver 9220 trackpad not working not

  Hello

  My blackberry 9220 phone trackpad works do not, I can not use the trackpad for up-down, left-right, kindly help? Please

  Even I have tried many time to turn off the phone and remove the battary and reconnect... also I tried to restart 2 - 3 times, but still no luck to solve trackpad... waiting for you to answer as soon as possible.

  I did also the testing process, it is very difficult to use blackberry without trackball, my life right, work up-down function cannt... Please help team support blackberry

• BlackBerry Smartphones Boost Mobile 9310 BBM works not

  Hello

  I recently bought two 9310's to Boostmobile.com. I activated phones and have the phone service and SMS. Pins and MMS do not work.

  After completing the race of customer service Boost Mobile (called six times to unable to people who do not have the slightest idea how to diagnose my problem), I spoke finally someone who discovered that the PIN is recorded as a Sprint not a PIN brooch Boostmobile. For this reason, Boost system will not my access phone to BBM.

  According to two different techniques, support people, a Boost pin has letters in line and my two new phones to Boostmobile.com have not all letters in the axis. This is what tech to rush to stop support because they thought I tried to record a Sprint Blackberry.

  For the last week, I was not able to get the boost to activate BBM because of this problem. Given that I bought two new phones and they have this problem, I do not think that send them back to get more than two phones will probably solve my problem.

  Does anyone know how to get Boost to activate my BBM service? Apparently their system won't let not my phones access BBM because the system thinks that they are the Sprint phones, but Boost has told me they do not know how to solve this problem.

  I can't begin to tell you how frustrated I am with Boost on the many hours of time I spent on the phone still does not get a resolution.

  I spoke with the support of Blackberry, and they told me that they cannot help me because it is a problem of Boost. But has no RIM to Boost power supply with the phone that has the pin of Sprint?

  Frustrated. Help, please.

  A few days ago, Boost Mobile Tech Support called me to let me know that the solution to the problem is that I need new phones. The phones that I have conducted with a PIN Spint. A big boost Blackberry has a PIN that has letters in the spindle. Since my Blackberry has not all the letters in the axis, it was done properly and I need to return two phones to Brightpoint order new phones.

  I don't have confidence in the present, because I assumed that my chances were good enough get two more of the same since I was initially two phones with the same question. But after 10 calls to boost, hours on the phone with people clueless and not getting anywhere, I saw no other choice.

  Last night, I received a call from Boost Mobile Tech Support to solve this problem. I told the person who told me that the phones were made with a Sprint pin and I needed to get new phones again. He was surprised to hear that, and then he told me that this was not correct. He asked if I was OK with him pass my plan to a different plan then return it restores on my orignial plan. It was supposed to pass by the activation of BBM twice to get BBM activated their system.

  It worked!

  Here are a few things I learned on the Boost Mobile Tech Support:

  (1) the people you talk to are not technical. In fact, they were pretty clueless and do their best to avoid disturbing the staff limited to engineers. At best, they are a conduit for the engineers.

  (2) If you can not get a resolution after hours on the phone, insisting that a 'ticket' is written on your problem and note the number of the ticket.

  (3) make sure that you get the ticket number. If you do not, there is a strong possibility that they said they wrote a ticket but do not have. For some reason, they really don't want to write a ticket. I had to insist to talk to the principal contractor to get a ticket started. This was my 6th time that I called for support and it had not yet started recording.

  (4) make sure that what they have written information about the problem on the ticket. The supervisor wrote the ticket because my phone has no cell service. When I called the next day to learn more, I got the person read the ticket for me and I found that my BBM problem has not been registered.

  (5) make sure that the information contained in the ticket are to the point. Engineers use this information to give a technical support more ideas on how to solve the problem. Then support will call you to try the idea of the engineer. Remember, technical support is an intermediary to the engineer. If technical support writes a wrong description on the ticket, the engineer will not be able to give good advice.

  (6) If no ticket is written when you get off the phone and the problem is not resolved, then you will have lost all of your time on the phone. Next time you call, you'll be all over again. It took me five calls until I discovered this.

  (7) the false information to support tech clueless that they believe are true, but not sure if it's true or not. You call then return another day, while the next person to whom you are speaking is in disagreement with what the previous person. You call then return another day, and you get yet another contradiction. I couldn't on how this happened.

• Trackball blackBerry Smartphones has decide to stop working or only when he feels like it

  Hi Please help

  the trackball on my 9300 stopped working, I have taken battery out and rebooted but still not good ideas please x

  Hello!

  Your problem seems to be more a problem of material rather than a software problem.

  So would ask to visit your neares, Center of BlackBerry services licensed for the treatment of the issue.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a solution so that other advisors invest it times on this Message more.

  Thank you.

• BlackBerry smartphones can not get BBM working or the Facebook app

  A few months from my blackberry but I still can't work of BBM, I have a contract with 250 MB internet and I can use the normal when browser im out and about. I cannot use the Facebook app when I am connected to WiFi. My BBM says (waiting) when I add a person, and it does not show that I added them on their phone. I'm on Vodafone,

  Thank you

  so here is the question... you do not get a password business unless you are on a BES plan, it is for professional use... for personal use, you would use BIS (blackberry internet service)... to do this, you need a data plan activated BIS, chances are, your data plan is not for Blackberry use...
  I would give Vodafone a call and check your tariff plan.
  Once you have a plan active BIS, will allow you to have another option other than of the company e-mail configuration.

• BlackBerry smartphone App world has stopped working suddenly

  I got the new blackberry bold 9900, changing of blackberry 9800 torch, actually once I spent the peripheral tru to the Office Manager, the world of the application has stopped working, any solution for this, btw, I changed my password and still does not work...

  bermoz wrote:

  When I try to open a session in a massege apears saying;  Unable to connect to your blackberry account.

  While this works for my playbook!

  What is the full message? Sometimes, there is more message... and that 'more' is often useful to better narrow down the possibilities. But if it is, here's a possibility:

  • KB28212 Error "Unable to connect to your BlackBerry ID account" on a smart phone BlackBerry with BlackBerry Device software 7.0

  Good luck

• BlackBerry smartphones my internet suddenly stopped working?

  OK, well, it still works on some sites, but on most the websites when I go to them, a box appears that says:

  "HTTP 400 ERROR: bad request.

  The server could not understand the page request, or was not able to process for some reason any. Please try loading a different page. »

  I don't remember my phone doing so until quite recently.

  I checked the Web site on my laptop to make sure that it is a good address, and it is. but for some reason, my blackberry won't go into it.

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, it could be that Web sites have been modified so that they are more well interact with the settings inside your BB browser.  You BB browser has many parameters which can interact better wth different websites. More importantly, I think that how your BB identifies a website seems to make the most difference - starting in the browser, press the BBKey, then select Options. In the "Browser Configuration" screen, there are several options that can be useful. "Browser Identification" option is that who I think made the more than difference more often - on mine, I can have my BB identify Web sites as a BB, IE or FF browser, producing different results in websites coded better for one or other of these browsers.

  Try fiddling around with different settings to find the combination that best meets your needs. Sorry, but there is no 'best' recommendations for the right combination - everyone's needs are unique, requiring a single solution for them... and only they can find since only they need.

  Hope that helps!

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• BlackBerry Smartphones "BOLD" speakers do not work with the battery cover on

  Hello world

  I'm a relatively new Blackberry owner.  I have "BOLD" for the last two months and it's been great. One of the things that impressed me at first was the quality of the sound from the internal speakers.  Everything worked well for the first few weeks. In the last fews days, I noticed that I was missing calls because I heard the ring. Then I noticed that I couldn't hear songs when played music library.  Thinking that it was some glitch of system, I took out the battery and it worked for awhile, but then stopped.  Only after that examine more closely did achieve the work of great speakers with the cap of dough, but as soon as I put it back top makes it almost inaudible

  At the moment I have with the lid not clicked in all above.  In this position the speakers sound fantastic, but the rear could in a click at any time and silent sound again.  Obviously not a good long-term fix. I searched these tips and have not found a similar problem.  Right now, I think to order a cover for replacement of Amazon to see if it could be that my current coverage is "folded" or otherwise do something weird to the speakers.

  I was wondering if anyone else has run into this and found a solution.

  Thanks in advance for your help.

  Rusty

  Wow, this is one weird, never heard talk about this problem before. If you have insurance for your phone, go to the store and get a new one, this is what I would do or you can use your warranty with blackberry and get a new one on their part. I know this isn't much help, but why bother with a different battery cover when you can probably get a new phone. If you decide to go with the new battery cover reply back and let us know if the problem is resolved.

• BlackBerry Smartphones Zoom doesn´t longer works: smileysad:

  Hey guys:

  The zoom option no longer works, the Cam works fine, just no zoom, an a hardware or a software problem?

  Did I not guaranteed for this?

  Thank you

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones default ringtone does not work

  I set the default ringtone to my 9630, but it does not apply to all contacts. The only way to adjust the ringer is within each individual contact. However, the default Ring Tones/alerts work for Messages, Instant Messages, reminders and more.

  Is there a solution? Please notify

  I have the same problem. Here's what could be your problem:

  Go to: sounds (click on icon)

  Scroll down to "set contact alerts ' click that

  If you see the name of someone in your address book delete them unless you have added custom contact ringtones. I found when I change a contact in the phone for reasons unknown to me or Sprint, adds the contact here and adds a default ring tone that replaces what you set.