BlackBerry Smartphones are Sprint towers SIM locked?

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• Scroll of blackBerry Smartphones are becoming very difficult to "BOLD" (with a pad, not a scroll wheel)

  Hello

  Scrolling became very difficult in my "BOLD", but it has a pad, not a scroll wheel, so I can't follow the spoken wheel and push solution previously in these forums.

  The symptoms are that it is difficult to get the cursor to move to the left or to the right or upwards or downwards, sometimes that it moves more easily than other times, but never as easy as it was until last week. What often happens is that I end up pressingteh pad too hard trying getting the top of the page to save the movement and thus itreads as a click instead.

  I tried to clean the buffer, cleaning of my thumb or finger, battery-out-restarted "BOLD" of countless times, tried with my fingers wet and dry...

  It seems that she has changed after an update has been downloaded, but maybe it's just my perception.

  In any case, what could be the problem and what is the solution please?

  Hello qw8,

  Welcome to the forums.

  Take a look at the knowledge base article below which may help you with your trackpad problem.

  KB29640

  Trackball, keyboard or trackpad not working only not on a BlackBerry Smartphone.

  I hope this helps. Nice day.

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!

• BlackBerry smartphones are not emails

  As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

  bwhuey wrote:

  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

  In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

  Good luck!

• BlackBerry Messenger Blackberry Smartphones - are encrypted messages?

  Hello

  I was wondering if the messages I send to another contact with Blackberry messenger are encrypted or not? I was looking for this online and all I could find is that the blackberry Messenger is a wrapper of BB-PIN messaging. PIN messages are supposed to is not encrypted from what I could find online - which would mean that BBM messages are not too... I'm just guessing?

  Thank you

  Yes, BlackBerry Messenger is encrypted from end to end, because it uses the PIN messaging as its transport.

  All traffic is exclusively on the RIM infrastructure and it never leaves.
  All BlackBerry devices share a common encryption key that is used for this purpose.

• BlackBerry smartphones are unwilling to send SVR ent...

  I'll put up a new phone and the option ONLY available under - Setup - Installation Wizard - configuration of e-mail... is a button that says "I want to use a professional email with BlackBerry Enterprise Server account"... The button is clicked and can not be non-clicked.

  Does anyone know how to get there so I can enter my email addresses and get this thing working properly?

  Thanks for listening.

  OK, if you can, try the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) dial * 228 and select option 1. Then he recompose and select option 2.

  (2) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (3) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (4) batt Pull Reboot

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should not communicate with VZW.

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• 'Insert SIM card' blackBerry smartphones and SOS signal - sim and signal error

  Hi, this is my first post so bare with me

  My 9000 "BOLD", which ive had for a lil and now has decided to not give a signal more or even accept my sim card.

  Ive tried a complete cleaning of the handset (and I backed everything up), remove and reinsert the sim card and the good old battery pull but nothing works and the problem is still there.

  my phone is locked to t-mobile and I contacted them to help my problem, but they were dog-disorder absolute!

  What do you think I should do here?

  Thanks in advance

  If your phone don't like your SIM card and won't give you a signal, you should look into getting a phone that makes.

  If you are still in your warranty period, you should walk to your carrier for a replacement.  However, before doing so be sure to do a backup via Desktop Manager.

• BlackBerry Smartphones need help with sim card switch

  I'm changing the SIM card in my bb... it s the same company & only is done I need to move to a broken iphone 3gs. When I put it in the bb, I can make phone calls & have access to the web but my bbm works at all! I tried to reset, upgrade the operating system, are some of the things that I tried to have this sim card work in this phone. If anyone has any ideas on how to do this switch pls pls help!

  I'm with fido, is a bb unlocked Rogers & has been working wiith my fido org chip since I got it. I'm putting a ship different fido in.

  Thanks in advance!

  Finally I knew an iphone SIM will not work and you should get a new

  You may need to call your carrier to get a BlackBerry data plan added to your service

  You can try this

  On the handset, go to:

  For OS5 and 4.x
  Options - Advanced Search - host Routing Table
  Click on register now and escape from the home page.

  For OS6 and above
  in options, advanced, feature host routing table, click on the menu and select Register now.

  Wait 2 minutes and see if the network registration occurs.

  Return your books to your BIS service provider site:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830North American carriers - scroll to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• Icons BB9810 my blackBerry Smartphones are not configured more to show what they show.

  Hello

  It seems that, although my 9810 has been unlocked in my pocket, some configurations have been lost:

  My SMS icon and my Office e-mail icon show my emails from gmail account.

  I get the beeps this new SMS / email Office are in my mailbox, but I can't access it through the usual icons. The only access is through fixed banner of the screen on the top--between the research and the speaker icons.

  How can I renew the bond between the icon and what to display?

  Thank you very much

  MIK

  Hi raviv001

  Welcome to the Forums of the BlackBerry Support

  Have you tried a battery pull reboot? Otherwise, do it like this while your unit is on the battery and also the SIM card then wait a min... After that insert them back. After reboot to see if your device back to normal.

• BlackBerry Smartphones on Sprint's Wifi?

  I was wondering just with the 8330 having wifi what Sprint do to cause them to not have WiFi?  Is it just no material at all or do they simply disabled the feature via the software update or something?

  There is no wifi on the 8330.  The 8320 (GSM version) has wifi, but not available on Sprint, Verizon, Telus, and Bell 8330 (these last two are the Canada).  If you want more information, see this page:

  http://NA.BlackBerry.com/eng/devices/blackberrycurve8300/#features8330

  Click on the links to feature select for each model to see the different features.

  I hope that helps to explain this to you.

• Contacts from blackBerry Smartphones are impossible!

  Guys pls help me with this.

  I have a 8900, in India and uses the data plan to monitor my personal mail.

  Problem is that 'contacts' shows

  * no contacts *.

  When I go into the options of contacts to the sim phone book (Contacts > sim directory) I can see on 25 contacts. I tried to copy all contacts from the sim directory, but it is not yet appear in contacts (Contacts > sim directory > copy all contacts). When I click this, a status bar goes to 100% in a second, but still show contacts * no contacts *.

  I saved many contacts on this device through the registry of calls and messages, and so when I go on (Contacts > options > contact lists > defauly) the number of entries 320 poster. I noticed it increases as and when I add new contacts.

  Still no contact indicated in "contacts". Therefore have to dial each number of contacts before making a call or the call registry search.

  Can someone help me pls with this. In the meantime if someone could help to let me know how I can make my call register not forget calls to say 10 days or last 100 entries.

  Thanks in advance.

  : /

  adhinavkhullar,

  This can be an easy fix. On your BlackBerry go to Contacts, press Menu, and select filter. Make sure that you disable the filters which are placed.

  Hope this helps,

• My BB CUrve 9320 blackBerry smartphones are not supported Blackberry Map (GPS)

  Why I can't open Map (GPS) Blackberry in my BB Curve 9320?

  kyachinumog wrote:

  Yes, I'm the India... n its Airtel India... so can I know when people India get service map BB... why the r negleted India?

  Hi kyachinumog

  No, I'm sorry but you are wrong! RIM has never neglected the India or any country in Asia, infact they do much more for us than America or Europe. Regarding the support for BlackBerry Maps questions have been raised regularly. As she opened a Forums I don't want to explain all the facts, but some of our Government policies restricting these Services in India and a few country neighbors. I hope you understand.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones save contact on sim card

  Hello

  I was wondering is it possible that I could save my contacts directly on my sim card.

  I tried manually, but failed.it comes from is stopped at the page where I meant to hit just save.it will remain n I can't return to my contact list... to do this, I have to re configure my phone... pls help...

  Hello, Khairi

  Here is a KB article.
  http://docs.BlackBerry.com/en/smartphone_users/deliverables/38289/ste1325620441189.jsp
  You need to copy one by one.

• The data of all blackBerry Smartphones are missing and the phone is formatted

  I received a notification of Blackberry Protect to enter my ID password for identification number of mi ([email protected]). I forgot the password to ID both the unswer. I chose the function to send information to my mail to reset the password. But all messages from Blackberry protect came to my male. I tried to get the mote of past 10 times and after that the phone has started to download something and turned off. After the phone on - ampty withou that all data, contacts, photos, videos etc. empty at all.

  After that a little clear message came to my male.

  Assume that all info shoul be registered on the Blackberry server. How can I get back all the data from my phone, including the existing settings (staff and my work emails were connected to my Blackberry etc - all shoul settings saved on the server).

  Thank you very much for the support!

  Viorel says:

  Accrding to youe necessary link BB Protect application is open, but I don't have it on my phone now.

  Make sure that you have made a backup using BlackBerry Protect before your deletion of the device?

  When you connect to BlackBerry Protect site click on My Data > are you able to view any backup?