BlackBerry Smartphones bb 9360 software updates

Hi all

having a problem updating v7 to v7.1 tried on air downloads & also through desktop software, phone refuses to restart after the installation, then if the forced reboot phone turns on but apps won't install not phone crashed & automatically restarts States "apps have been uninstalled" what happened on 2 two identical problems of bb9360 & again then back to v7 decommissioning have no problem

your comments would be appreciated

Please manually download your version 7.1, and then install it on your computer that has the Desktop software on it. After the installation, delete a file in the folder Apploader by Research In Motion, named vendor.xml

Download link;
https://swdownloads.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

Tags: BlackBerry Smartphones

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