BlackBerry Smartphones BB Bold 9780 guard freezing, networks keep falling, drains the battery faster

Similar Questions

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!

• BlackBerry Smartphones SLOW Bold 9780 since update

  Since an update was performed on my Bold 9780, it was as slow as molasses and sometimes it does not connect to the internet.

  Before the update, he promptly, always connected without problem and even received my emails until they arrive on my computer.

  I'm with Telus and I have a 1 GB data plan. When I asked them, they said that others have had similar problems and that Blackberry was working on a new update to fix the problem. Anyone heard anything or anyone know how to fix this?

  Thank you

  The slow and the delay could be due to three elements.

  • On your device, Memory Cleaner works in the Security Options? If so, turn it off. It does nothing for you.
  • Close all applications running correctly? See below for more details.
  • What is free your file options > device > status?

  To avoid a freezing response development or late / slow on any BlackBerry, most important practice that you can adopt is to ensure applications CLOSE when you are finished using them.

  If you simply press the Red "end call" key to return to the home screen application is actually open and running in the background. If you do this several times, you will have many apps open and therefore your memory will get used. Lack of memory is the main reason for your BlackBerry slows to a crawl or crashes. If you make a habit of actually use the menu button to close the applications that will at least slow this process memory-clogging. You may still do a battery pull or using the "Quickpull" app from time to time when things get slow.

  To check what applications run on your device in the background, press the Menu key, and then click switching Applications. You will see icons for each application it.

  So now, check your applications running in the background. There are four or five applications that will always run fluently (Messages, Call Logs/phone, BlackBerry Messenger, home screen and the browser; there are other third-party applications such as BeeJive and alerts of BlackBerry that will work also in the bottom that you can not close if you want they work). Ensure that the browser is NOT on an active Web page (open the browser and select the Menu > close). Close all other applications that do not need to be running (the camera or a game you were playing or Google Maps).

• BlackBerry Smartphones BB BOLD 9780 Dropping calls when connected to wifi

  Got the Bold 9780 on Orange UK Network that it cannot contain a call while wifi enabled on any wifi network - please help.

  Urgent because I have to return the phone tomorrow under warranty if I can't solve this problem.

  Thank you

  OK I've sorted it rang Orange and they say its their problem with UMA and do updates throughout January to solve the problem.

• Help blackBerry Smartphones! Bold 9700 is frozen on start up with the new sim card

  I tried looking for similar topics but could not find more relevant. everyone seems to have no problem with swapping of cards sim on their fat. If there is a thread already open, I'm sorry. I am really frustrated and really need my blackberry to be operational.

  I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some problems with my old sim card so I went to my service provider to change to another (same number, same line, same contract, just a new sim card).

  As it is expected that I was told that when my old sim is disabled, simply insert my new and I use my phone as normal.

  However, when I did this, the phone was stuck at the loading screen (the bar is all white) for eternity (maybe 5 minutes or more) before moving on to the home screen. There is no charge "security check" bar, the phone is completely frozen, no buttons work, the touch pad does not work, it shows 3G top right without the sign of blackberry, there is no service provider name and from time to time the little loading logo clock is displayed.

  I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did 3 times, same problem. I inserted the SIM in other non-blackberry phones that I have and it works on all phones. When I put my old sim card in the 9700 disabled, the phone start end in 2-3 minutes, 'check' safety bar according to normal, everything moves, just no connection to the service. When I turn on the phone without sim card it starts fine with a message to say out loud the card sim.

  I even went down to the assistance service technique blackberry from my service provider and they were no help. all they could say was 'we must wipe your phone and reload the software' that I'm trying to avoid, and I can do it myself anyway.

  My phone is unlocked, comes unlocked here in Singapore, I even checked using the method 'MEPD', all disabled.

  This was very frustrating, especially when I need my blackberry for work. What is the problem with my phone? How can the simple replacement of a sim card if difficult on a blackberry when there is problem free for ANY other phone I've ever used? I am now fear when I travel abroad for business and requires a foreign sim card.

  had the same problem and eventually happeing is that I had to reload my os permeable, and then insert the sim card and upgrade again.

  consusming time, but worth it

• BlackBerry Smartphones BB Bold 9900 (O2 UK network): App purchases fails

  Hi all

  I'm new to this forum. I recently bought a used Blackberry Bold 9900 and using it for a few days. I'm with O2 UK. BIS service is enabled on my account, I set up all my personal email accounts and it's all working well. But when I am trying to buy the BB world App, I am faced with questions.

  He asks the password ID BB and then nothing happens. The cursor starts renewable and it keeps going like that.

  I had a Q10 before BB and when I used to buy apps, I was accused by O2 and it has been shown on the monthly statement. So I contacted O2 on this issue and after talking with them, they informed me that the application of the "load" which should be soon with the phone is missing and I need to contact Blackberry. For this reason, the O2 cannot load via the BIS service. I am confused and don't know what it means.

  Otherwise I tried to manually set the payment method PayPal / credit by going to Options card-> payment and billing. It shows the payment method must be set up and there is a download link. By clicking on this link form the phone takes me to the error page that shows java exceptions. The link is

  http://mobileapps.blackberry.com/devicesoftware/index.do
  

  I wonder if you can help me on this.

  Note 1: I am buying the app ShortCutMe.

  NOTE2: Free Apps can be downloaded and installed without problems of anu. I tried "WhatsApp.

  Thanks in advance

  
  

• BlackBerry Smartphones BB Bold 9780 - manually adding to ignore list

  How to manually add a bbm pin code to the list of exclusions? I already deleted the contact, but does not check the ignore future invites. Now I would like to add the PIN to the list, how do I do? Is this possible?

  You cannot add a PIN to be ignored, you can only delete a contact and ask not to be contacted by PIN.

  See you soon.

• Smartphones blackBerry 3G signal is originally from draining the battery on my bold 9700

  Hi all

  I don't know if anyone could say this already in the forum. I found nothing when I searched keywords.

  Drain the battery of my bold 9700 seems to be caused by the 3G signal. I know it sounds weird that a signal could cause such a thing.

  With the signal 3G on my battery lasts for 15 minutes at the most. I'm not a hardcore user, I just check my mail and tweet (not all day - some of us have a job to do and may not be on twitter every 2 seconds). The phone would just stop (I don't mean it restarts and I don't get the message informing me in that battery power has been drained).

  I've done the things suggested. I reinstalled the operating system and I went in the distant downgrade the OS OS5, but the question always remained. I've since upgraded to the version of OS6 2949 (latest OS for this phone). I also uninstalled all applications check the cause of the problem.

  My last resort was to disable 3G and don't stay in 2G and in doing so, my phone battery can now last a whole day.

  If I want to use 3G, and not have my phone die on me, I have to put it on a charger. Basically, the phone becomes a landline.

  This could be a possible solution for anyone experiencing the same problem.

  BTW, I've had this phone for almost two years now and I left still completely applications every time I have stop using them, that they are never active in the background.

  My phone details:

  Model: 9700 "Bold"

  Carrier: Vodafone

  OS: version 6 2949 (I think it's the latter)

  Hi Shlain66,

  Thank you for your Post...!

  Please start handheld in safe mode and then watch if battery save increases or not

  Laptop safe mode boot procedure you will find in below URL

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?externalId=KB17877&sliceId=2&cmd=displayKC&d...

• Smartphones blackBerry CURVE 9220 SLEEVES to the TOP AND DRAINS the BATTERY LIFE

  My blackberry curve 9220 gets really hot and begins to drain the battery.

  the entire battery life is dained out in less than 3 hours

  I try to freshen it, but it does not really.

  and there is no runnig requests in the back except the example by default-, phone, browser, bbm, and messages.

  and the strange thing is that when I turn off the mobile network of the battery keeps draining

  can someone please help I really need my email, bbm and whatsapp return

  Hello and welcome to the community!

  Based on your description, I would deduct low or weak signal from your mobile service provider. Digital devices to modulate their energy consumption depending on the strength of the signal they receive from the Tower of the carrier. Low quality/signal strength, higher battery drain. For good check, you need to contact your mobile service provider, because it is the network, which is the cause. It is possible to have a few problems in the areas that you are in.

  You might also try to start in Safe Mode, to remove all applications 3rd automatic launch party (even if you do not see them in the AppSwitcher Ribbon, they can run):

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry smartphones apps always stay resident (always enabled) as part of the BB basis build?

  Maybe it's a ridiculous question, but I'm a neophyte BB user and the new owner.  Like the rest of us, I try to keep my thin apps to give the phone all the resources he needs to be a useful tool.  Now the key BB (menu) gives you a list of all applications open (by image).

  So the question for the pros is this - what applications are always running and resident?  I currently show Blackberry Messenger, HOME, phone, browser and e-mail as the resident apps 'cannot close them.

  I would like to know if I'm crazy or missing the point.  Thank you.

  AGE

  aenfield wrote:

  BlackBerry Messenger, HOME, phone, browser and mail as the resident apps 'cannot close them.

  Correct, these FIVE native OS always run in the background. Make sure that your browser is not open to an active webpage... that will drain the battery.

• The blackBerry Smartphones "Internet e-mail account" option does not not to the BB Bold 9780

  I have a new BB Bold 9780 bought a month back. I package unlimited BIS and should be able to set up 10 e-mail accounts, I think.

  The problem I have is with the "Internet mail account" option in the accounts of e-mail in Setup. When I click on this option, nothing happens. The option does not meet my click.

  I know I workaround for configuration through some links e-mail account in internet and I have already set up my account gmail via the link. I would, however, have the option to add a new account via my mobile itself.

  I suspect that the problem is due to an incorrect update / failure "Email Setup Application". The version I have is 6.10.0804.1543

  Is it possible to get this updated program? or to get the option "Internet mail account" working in my BB?

  I'm unable to remove the program through the management of applications, as the DELETE option is not present.

  Thanks in advance.

  Concerning

  Damien samba

  Hey sugeshsahadevan,

  To solve your e-mail configuration problem take a look to the workaround that is described in this article: http://btsc.webapps.blackberry.com/btsc/KB26055

  Thank you.

• BlackBerry Smartphones BB Bold New Firmware, is this necessary?

  Hello BB Fellow users, I just got my first BB and it is a "BOLD". I wonder if its necessary to get the latest firmware. It's my first smartphone, I'm really scared to start messing around with programs not to mention its firmware. Is there a link where I can useful updates as Office Manager?

  Thank you

  Yes. I'm on the last v4.6.0.154 and rumors are another release will be released next week.  There are several problems with the current version (for example) when, in an area with coverage 3G, the device fall in EDGE network and then slide the system completely... also many reports of calls dropped... so either reactivated to GSM on BOARD and then at 3 .ince g. is the attempt of RIM frist to a 3G device, Yes, stay in the running.  Using Blackberry Desktop Manager (required) v4.6 with this device allows a full backup and restore of settings and configurations that you have before you.  Hope this helps, it's painless to upgrade of the modules on the device.

• BlackBerry Smartphones Will "BOLD" synchronize my PC data?

  I have been lent a Bold 9780.  How I put it up to do the following please? I don't mind not designated a manual. I'm looking for documentation now...

  Sychronisé MS Outlook data

  (1) tasks

  (2) calendar

  (3) contacts

  (4) OneNote (would be nice)

  Synchronize data other

  (5) files

  Can the "BOLD" display these?

  (a) Word and Excel documents

  (b) PDF files

  (c) GBP.

  If the phone is reset and synced, reminders in circulation re-are they?

  Hello

  These articles may be useful in your quest:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer
  • KB12268 Support for synchronization for BlackBerry Desktop Software for Windows
  • KB11879 What is the mass storage mode
  • KB23450 Copy documents to a BlackBerry smartphone using mass storage Mode
  • KB29523 How to manually transfer files between a BlackBerry smart phone and a Windows computer
  • KB23443 How to enable the Documents To Go Premium Edition for BlackBerry
  • KB15253 Supported attachments in BlackBerry Internet Service native file format

  So, please start with those and then come back with clarification you need.

  Good luck!

• BlackBerry Smartphones BB Bold 9900 just does not load

  I bought my BB Bold 9900 10 months and I never had problems charging my battery. But the other day, when I got home and charged, when I woke up, Led - the RED light flashes and custom light up. I used another charger (nine) but still the same. I tried to plug it into my laptop for charging, but still not good. BB office says this device was not connected (since obviously he doesn't have the power). I searched online and I tried the "kickstart" they say where I have to charge my phone for 2 hrs and remove the battery for 10 minutes and put the battery back and wait another 2 hours - still not good . Although when I tried, I saw the icon charge for a few seconds during the first 2 hours, but do not see it again.

  Anyone have a suggestion? Do you want to know if I need to replace my battery or have this problem? We have no Center service BB here in the Philippines. The trader would normally send unit to Singapore to have checked/fixed. I can't afford not to have my phone because of my work and I have files that are stored in...

  I will appreciate any help you guys can give. Thank you.

  In waiting for someone to answer, I did some research and tried them out, but so far, I'm still not able to turn onn/load my camera.

  Here's what I've tried so far:

  1 pull the battery loading and put back on the

  2. the "kickstart" than what a qualified member where in while now the end call key, remove the battery and the light RED LED while that appear and immediately press call button for 3 seconds and press the end button again. He advised to do 7-12 times and told me that does not work the first time... but try again. (I tried to do this several times)

  3. a publication that he had his dependents for like 2 days and removed the battery every 2-3 hours. (did not have my phone which support long however )

  4 force detect the BlackBerry smartphone by using the Application Loader. It was also published in KB10144of Blackberry Knowledge Base.

  FYI: guests of the message I have seems different from what has been published well since I don't have the chance to reinsert the battery. I was prompted to unplug the unit and close the application before installation. After you restart, DM didn't register my device. Did not have the option 'new attempt/Update ".

  (I know it's funny you reply to my own post, but I'm really desperate now.) And hoping that someone must answer, at least you know what I've done so far)

• BlackBerry Bold 9700 smartphones keep closing and drains the battery.

  I'm new to this forum, so if this problem has been discussed and resolved, I apologize. My Bold 9700 guard dying and closing unexpectedly. It takes forever so he can start up (flashing red light).  Sometimes I even remove the battery to get a reaction. When the loading bar ends & comes back from the screen, the battery is completely dead, even if it was at least half full before that happened.  BTW, this has happened several times with my old battery so I bought a new OEM battery.  It's happened twice since then.  Stranger still, when I was with a friend today, his "BOLD" does exactly the same thing.  That is what it is?

  Your phone is obviously having software problems.  As such, you must reload the operating system of your phone.  Any other suggestion is just going to skirt the issue; You must get the brain of your charge phone.

  To do this, connect your phone to your PC and open BlackBerry Desktop Software.  Click the device in the upper part of the software and then update.

  If your phone does not connect to the BDS, take a look at this article from RIM:

  http://www.BlackBerry.com/BTSC/KB10144

  Let us know if that helps you.