BlackBerry Smartphones BB Curve 9320 Internet Service (big) problem

Hello

I have a big problem with my BB Curve 9320 7.1: internet (with data - no wifi) does not work, but I have a credit of internet data plan. When I try to configure my BIS account it does not work...

Let me explain: I'll configure--> email accounts: here I should be able to pick something as personal account / add - create an email address but the problem is I can only get a professional and he asked me to email address of profesional a password supplied by my admnisitrator (and I do not have these two). So I am stuck and cannot have internet on my BB, please help!

I tried to reset my BB, same problem...

Image of what I see in the e-mail accounts in configuration: http://www.heberger-image.fr/images/67562_DSC_0195.jpg.html

Translation:

' PIN CODE: 25C866AB.

Accounts activated: no account activated

-

Account activation

In order to activate your account, fill in the information received by your system administrator in the following areas:

E-mail:

Password for activation:

View the password

Enable '.

Thank you for your help,

Kind regards

Pierrot.

Hello and welcome to the community!

To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB- contact them for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have personal/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

Good luck!

Tags: BlackBerry Smartphones

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