BlackBerry Smartphones BB Desktop software will see Torch 9800

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• BlackBerry Smartphones BB Desktop Software 7.0 update will not synchronize contacts from Yahoo!

  I have a Curve 8520 and I use Yahoo! for my email and contacts.  I've updated my office doftware version 7.0.0.59 and I can no longer sync my contacts.  The only sources offered by the drop-down menu are Outlook and Windows.  Can I downgrade my Desktop Software to an earlier version (including ded recognize Yahoo!)?  Or is there another solution?

  Hello again,

  I finally got a solution to the original problem.  On the BB, I deleted my Yahoo! e-mail account and he added once again.  I found myself with a lot of duplicate contacts, both Yahoo!, but I managed to delete the group that claimed to have a wireless sync, and the other game seems to be OK.  So problem solved (I think).

  With respect to the slow loading of Web pages, this has always been a problem.  It is less a problem when I'm very close to my Virgin Media hub.  I have used other smartphones non - BB, which are much faster.  And my daughter Iphone is loads faster (but then it's more than double the price).  So I was wondering if all BB is slow, or just my model (Curve 8520).  I can understand if it's just this model, like Virgin had many £ 8520's to 10 per month about 20 months ago.  But if they are all the same, I'll go for something different when ends my 2 year contract.

  Paul.

• BlackBerry Smartphones BB Desktop Software

  Hello

  Hope someone can help me.

  My BB Torch didn't come with a disc for the desktop software and tried (unsuccessfully) to download, it forms the site several times.  He continues to stop about 10 MB saying he is interrupted - even though I have fast DSL.

  Can recommend a remedy for me - maybe I want so much more synchronize my laptop and bb so that I don't have a lot of double work.

  Thank you

  Just to confirm that you do everything correctly, go to www.blackberry.com/desktop to find the link for the download.  If you try to download from there, and you're having trouble, clear the cache and cookies of your computer and try again.

  Let us know if that helps you.

• BlackBerry Smartphones BB Desktop Software said address book not installed

  Hi all

  I'm new to BB family.

  Myself, Sudhir.

  I am facing some weird or maybe stupid problem that I don't know how to fix...

  Basically, phone contacts frequently gets lost, I guessed it was due to synchronization with e-mail account address book wireless. However in address book put in don't allow me to change to no..

  And major problem, BB Desktop Software said address book not installed.

  I did a lot of permutations and combinations as install and uninstall desktop software but no positive results.

  Ask you kindly advice me...

  Kind regards

  Sudhir

  Hello sudhir4u077 and welcome to the community of BlackBerry Support Forums.

  Looks like your address book database is corrupt.

  Back up your data from BlackBerry and do a cleanup of security as indicated in KB14058. When the deletion is complete, check to see the address book appears as installed.

  Let me know how make you out.

• BlackBerry smartphones what desktop software to download? (lost my disc :()

  I have a Curve 8310 and am trying to DL Office on a new computer, but I lost my original disc. I know it's a stupid question, but I can't really know what software to download!

  my phone is 8310, always running v 4.2.2.170 (updates which even today, if I can DL the desktop software, not sure what to do first!)

  and the version number is followed by "Platform 2.5.0.30.

  Any help would be REALLY appreciated!

  Hi and welcome to the Forums!

  The device OS version is normally irrelevant at the time to choose a version of the desktop software - although I usually like to use a DTM version that is at least as recent as the device OS version. The main factor for the choice of a DTM version is based on the integration of the Organizer you want. If you want to sync to your desktop PIM, you must use a DTM version that is compatible with this PIM. See this KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  Your choice next is language - or only in English or multilingual.

  Your next choice is Media Manager or not.

  Once you have made these choices, you can refine the exact file to download. On the download page of choice, there are a lot of other selections... These are all USB driver-packages only, in several languages. You can ignore those that the full package of DTM includes all the drivers you need.

  In case you haven't, here's the RIM for DTM download page:

  • http://NA.BlackBerry.com/eng/services/desktop/

  Edit - oh, and don't forget your device from your carrier OS package. You that install on your PC as well at the top of DTM and changes DTM to be customized to your BB on your support with your device operating system level - so that he can present appropriate recommendations. You can find your carriers download page through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Good luck and let us know!

• Bluetooth blackBerry Smartphones BB desktop software link

  Unable to connect via Bt to torch 9860 BB on Win7 desktop software, it says need troubleshooting... no driver on win7?

  However, it works to transfer files PC to device. Pls help. Ty.

  Solved problem with BT. I restarted my computer Win 7 and BT bound again via BB Desktop Software, and it has detected my BB 9860.Glad it works now...

• BlackBerry smartphones a few questions on the Torch 9800

  a friend recently gave me her old flame and I wiped it created a new BBID and deleted reinstalled BBM and it still does not work, I don't have a data plan but bbm should work on my home network. Another thing when adding an email, how do you find the "password for activation" this is my email password... any help would be appreciated

  Hi James Gover.

  I was a fanatic user of Torch 9800, 9810 (very similar), so I hope to be useful.

  • to open your mailbox, of course you need his password. Otherwise, someone could connect to it, which would be absurd.
  • If I were you, I wouldn't delete BBM: it's an integrated application. But normally, it is possible to re - download from BB world. I understand that you have done this. I tried to configure BBM with a friend who was a BB user, but we have no success. I admit that it is a relatively complicated application.

  -Solutions:

  1. First, do a format of all the data on the BlackBerry. Before that, make sure that you have made a backup; You can do this with BlackBerry Desktop Software for Mac or Windows 7.1, which you can find on the BB site (Software section of the home screen). So yes, format. In: Options/Security/safety cleaning (if I translate well to the french).
  2. Ask your provider or operator. In my case, I had a basic membership for this BlackBerry and an additional option (and even today still with a better subscription) "Option BlackBerry" for anything over the phone and SMS, so exactly BlackBerry Messenger and e-mail, at a cost of CHF 10. -

  After having done these two things, I think you'll be ready!

• BlackBerry smartphone email a problem with my Torch 9800.

  I have a problem with my Torch 9800. When you try to configure the e-mail account on the torch, my companion of techno geniuses who ran in while I was reading upward on the ins and outs selected the company option and then tried to enter the e-mail address and the password. When she came back invalid, I had just read the correct option. Now the torch will not support to give me the Internet e-mail account option. or company. I made the default I saw through the command prompt and options, nothing seems to work when he gets online after the restoration, select email overall upward and it's always the newspaper and projection of password to the company. This phone is only 4 days old, I'm not impressed that I can't go back to the option, or am I missing something?

  Help will be appreciated.

  See you soon

  Thanks for the tip on the service provider. Turns out there was to be a $10 monthly fee paid to blackberry to activate the service.

  All good and working

  See you soon

• Physical keyboard of blackBerry Smartphones does not not on new Torch 9800

  Hi, I got a new BB torch 9800 a few days ago and the physical keyboard does not work (and has never worked) when I slip out.  Does anyone know if there is a setting somewhere that I have to activate, or is likely to have a defect of the device?  (By the way, I downloaded the last updated and rebooted and took out the battery etc...)  Everything else seems to work very well.  Any help is appreciated!  Thank you

  @odonnec, if you have removed the battery while the phone is turned on and the keyboard still does not work, it would be a hardware defect and you should talk to your business to get a phone that works.

  @mikebrazil, try to remove the battery while your phone is on the replace and then a few seconds later.

• BlackBerry smartphones, what's up with the Torch 9800 OS 6.0.0.747

  Hello again!
  Is someone can you please tell me what is the new update OS of the Torch 9800? I use 9800/6.0.0.246 bundle 695. I want to upgrade my OS to 6.0.0.747 (my first upgrade - if ever), but first of all, I want to know what has been added to the old operating system. Thank you!

  An upgrade of this nature is generally bug fixes. If your device works well for you, there is no need to upgrade. You won't get all the new features.

• BlackBerry Smartphones four main buttons on the torch 9800 do not work

  I didn't have on my phone for about 2 days and when I went on that four main buttons (green call button, bb button and the end call/lap button on / off), they were not involved. I can't understand what is wrong, /:

  Welcome, Alexia!

  First of all, we will try to battery pull good adic.  With your device powered on, remove the battery for a few minutes, then replace.  If that does not receive your buttons work again, I suggest you take the device to where you bought it and exchange it for another, because it is defective.

  See you soon!

• Why my blackberry 7.1 desktop software has stopped working?

  my blackberry 7.1 desktop software has stopped working... .everytime when I open the software, it shows an error: he has stopped working... I also did the clean boot but nothing happned... Help, please!

  Hello

  Thanks for asking! If I understand correctly, your blackberry desktop software does not work. I suggest you follow the troubleshooting steps to check if this may help.

  You receive an error message on the computer?

  Try to uninstall and reinstall the Blackberry Desktop software and check if this may help. Make sure you download the latest version when reinstalling. For more information, you can consult the site of the manufacturer. Also contact Blackberry support if that's not enough.

  http://us.BlackBerry.com/support/apps-and-software/downloads.html
  Check out the link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  Just reply with the results. I'd be happy to help you further.

• Smartphones from blackBerry Desktop Software not seeing music on computer

  Recently, I replaced my computer.  I backed up the music folder and its subfolders on the old computer and restored to the new.  There is a subfolder under 'My Music' for each artist. It's the structure that was built by Windows Media Player, when I originally ripped music from the CD.

  My Curve 8330 was about 8 GB of music on it I have Sync from your old computer.  Now, when I go to the page to synchronize your music, none of the music in subfolders appears.  The only thing I see are three artists that are in the folder "music sample" supplied with the PC default.  So I don't seem to be able to re - sync.  How can I get the Desktop software to recognize all the music on my computer?  I want to just make sure that when I run a synchronization is not annihilate everything on my Blackberry.  Thank you.

  Apparently, I installed the Blackberry Desktop Software before I rebuilt my index of Windows Media Player.  I had to uninstall the Blackberry Desktop Software and resintall once I rebuilt the index WMP.  He recognizes now all music.  I hope that this will save someone else the trouble...

• The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

  Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

  Any ideas.

  Thank you

  Peter

  Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

  There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) delete your package to update device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM desktop software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install the software on your PC Desktop

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
  • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Inability of Smartphones BB Storm blackBerry backup with Desktop software

  My wife and I have our own BB Storm, with separate Windows Vista Ultimate Edition connections.  She managed to save its storm with the BB Desktop Software under a windows login, but I can't back up my phone with the BB Desktop software on a windows login.

  I get an error message during backup of the process taking place:

  When the backup process reached "browser data cache" and underneath of bed "backup data", an error box appears "error reading backup databases".

  I had several problems with our phones - many times I pulled the battery for 2 minutes on each phone to perform a soft reset. I wiped his hand several times on both phones.  I uninstalled and reinstalled the BB Desktop Software repeatedly.  I've talked with BB technical support, has been climbed at their same level 2 technical support so that they could not solve the problems of the previous.  Fortunately I was able to solve most of the problems storm on mine, but I could use some help with this one.

  Thank you.

  Hi and welcome to the forums,

  You clear the browser cache by starting the browser, selecting options, and clear the browser cache every

  Category:

  Do a battery pull:

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, then hang the BB to the USB port and see if the problem is corrected.
  Thank you

  Bifocals