BlackBerry Smartphones BB Messenger signing error
When signing to BB Messenger, this message appears: "enter the username associated with this smartphone.
I went on the web and had no problem with signature on the account from there, but using the same email address and password won't let me account on my Torch 9800, even after restarting it.
Any suggestions?
Hello and welcome to the community!
For some reason, the BBID associated with the device is not the one you want to use. To change the BBID associated, you must WIPE the device and then attach to your desired BBID. Of course, a WIPE will be completely destructive to your configuration and existing data, so you should first back up... you can find instructions at the link in my sig auto on this post.
Good luck!
Tags: BlackBerry Smartphones
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BlackBerry Smartphones BB Messenger disappeared
I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.
Welcome to the Forums of the BlackBerry Support
First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..
If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.
KB10040 : How to display or remove installed application on a blackberry smartphone
Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.
Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.
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Judging by the comments in AppWorld, it looks like last update of the Facebook #RIM for #Blackberry broken upload photo. After reading a few threads here, I tried pulling the battery, delete - reinstall the app, take smaller pictures, removing information geo-tagging and checking permissions. I always get an unknown error 2010.
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I hope this gets fixed soon. It seems that there are a lot of people out there with this problem.
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BlackBerry smartphones download app world: error 905
Hey you all!
I recently got my new blackberry bold 9790 and I used to be very happy about it until I realized that I can't not all apps...
This all started when I noticed that I couldn't open the icon installed world on my blackberry. I then uninstalled the program and I wanted to download a new one online. but it does not work: I can not download it via USB, so I try via my mobile phone access to the internet. the download starts but at the end of the day, there is always an error pops up: error 905.
You have ideas to solve my problem and that the world of the app? Thank you very much!
Hello and welcome to the community!
I find no reference to the "905" in the KBs public... You may search with more parameters to find something useful:
Please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
In addition, you can try this sequence:
(1) to remove from your BB AppWorld
- KB10040 How to view or delete applications on a BlackBerry smartphone
- He asks to restart the BB,
(2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.
3) install a new copy of AppWorld (on your BB)
- http://BlackBerry.com/appworld/download
- Yet once, if he asks to restart, do.
(4) restart another Batt-sweater
(5) see if it works now.
You can also try to start safe mode:
- KB17877 How to start a smartphone BlackBerry in Mode safe
It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. You can also try install AW so only in safe mode.
Good luck and let us know!
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BlackBerry Smartphones BB Messenger disappeared after update
I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared. Here's what I tried to get it back (and none of them worked):
1A tried to 'restore' my BBM several times
2 reset (pull out the battery) on my phone several times
3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM
My phone details are below. If you have any suggestions on how I can fix this, please help! I love BBM and I would like to start using it again.
Thank you very much in advance!
Carrier: Verizon Wireless
BlackBerry AppWorld v.1.1.0.2.0
Phone for personal use
BlackBerry 9530
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v.5.0.0.328 (Platform 4.2.0.128)
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The micro Edition configuration: CLDC-1. 1
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Here's an article in the knowledge base on the issue:
KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone
I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.
Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.
Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.
Once completed and restart the device once again, look in the instant messaging or downloads folder.
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BlackBerry smartphones HELP! -Application error 606
I'm relatively new to the whole community of smartphone, and I fear I actually broke my Blackberry!
I noticed that e softwareupdated was available for my Blackberry, so I chose to download it. The problem is my phone kept freezing in the process, and I was getting a little impatient. Finally, my phone told me that there was not enough memory, so I should delete some applications to make room. So I selected a few to remove, and my phone froze AGAIN. Now, if at all, it has frozen or not, I'm not sure... Maybe I'm too impatient for the life of a smartphone.
In any case, I decided to take out the battery to reset the phone, I have grown really tired and has to work in the morning, I so wanted to just turn my phone and turn it on again, put my wake up and go to sleep. As I just re - turn the phone on, it starts to load up as it usually does, then a screen appears:
"Blackberry 5.0.0.496 platform.
Then it lists a whole bunch of items in the phone, in alphabetical order, the first being "Addressbook."
Then, in seconds, the screen goes all white and a small message will appear "Error App 606" and it gives me the only option of resetting my phone. I click on reset, and it's a cycle... The phone seems to be loading as it normally would, and then he'll come back to this screen of the Blackberry platform, then the App error 606.
I ring my network provider in the morning to see if they can help me, but I was wondering if anyone of you here would know about this at all? I feel so stupid for the cause!
Hi xxjadey_babyxx
If your device is not detected so you had to force the detection of your device by using the Application Loader. But remember in this process you will lose all data on your device, I hope you have your backup device, follow this Knowledge Base to recover your device:
KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.
Please try it and let us know of your progress.
Prince
______________________________________________________________________________
Click 'Like' If you want to thank someone.
If problem resolves mark message (s) as a 'Solution', so that others can use.
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BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"
Dear all,
I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".
At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset. I started to use the various functions and only a few days later, realized that I can't access App World. I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:
Uninstalled and reinstalled App World
Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater
Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager
As I bought the phone on Amazon, I do not think the guaranteed protection applies. However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.
Could someone please suggest measures to address the problem and to App World accessible?
Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?
Many thanks in advance,
Colby
Hello
From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.
To clean, you have actually several things you need to do... from checking to see if it is indeed the case:
- KB30076 How to check for an it on a BlackBerry smartphone policy
Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.
However, I think you need to take steps in any case, especially in light of your method of supply. Reference:
- KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone
Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:
- KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:
- KB03974 List of database for the blackBerry smartphone
Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.
cbhjenkins wrote:
Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?
These methods exist:
- KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
- KB04670 Install a third-party application with the Application Loader
- KB28715 How to install BlackBerry App World applications, using a computer system
However, there is no way of knowing if the it policy will also block these methods.
Good luck and let us know!
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BlackBerry smartphones clear by language error
Hello I am train you find a way you reinstall the language that I erase by mistake
I have a blackberry Bolt whit rogers
What he had to do.
Thank you
JL_cmder to wipe your device OS. Click this link for more details.
Check the steps below to update OS by installing device OS in the PC-
Step #1
Before you begin, make sure that the BlackBerry Desktop Manager software is installed on the computer.
Step #2
Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.
Step #3
Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:
- Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
- Open BlackBerry Desktop Manager.
- Double-click on the backup and restore.
- Select backup to perform a full backup or select Advanced to make a backup of specific databases.
- Choose a location to save the backup file, and then click Save.
Step #4
To perform a clean installation of the BlackBerry Device Software, do the following:
- Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
- Double-click The Application Loader icon.
- Click Next to start the installation process.
- Type your BlackBerry smartphone password, if prompted, and then click OK.
- Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
- Click Advancedand then click the check box next to delete all already installed applications.
- Click on Next.
- Click the check box next to do not automatically back up the application during the process of loading data.
- Clear the check box next to the backup and restore applications installed wireless.
- Click Next > Finish.
- Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.
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BlackBerry Smartphones the MESSAGE of ERROR WHEN YOU USE BB MESSENGER
I can't access my BB Messenger Service.
Following error message appears:
Untrapped exception:
java.lang.Null PointerException
What does that mean?
Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.
If it continues, thanks for posting here.
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BlackBerry Smartphones that I sign my email Yahoo, and the Messenger of my BB Torch 9810 yahoo
Dear forum members:
I put my e-mail account on my Torch 9810, but I can't seem to be able to disconnect him even with the Yahoo Messenger. Can someone help me I don't want the phone will constantly.
Thank you
Dilsia
Dear BillJ I have found another way to accomplish what I need without changing my passwords, I went to Setup e-mail accounts and deleted from the phone.
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BlackBerry Smartphones ThE BARTH TALE error ID 30242 - purchase app
Anyone know what the ID of the error 30242! I can buy any app from Appworld but by buying the app does not! Can I sign in with my. ID of BB and I receive the same error each time. Who can help?
Thank you!
Hi FunkyDread
Please go through this Knowledge Base that mentioned on the error but this time sorry there is no resolution or workaround available for this problem. I hope soon THAT RIM will provide a work around for this problem:
KB32888 : 'there were problems this purchase. Please try again or visit BlackBerry App World Support for more information. (Error ID: 30242) "when you attempt to make a purchase in App World on the PlayBook.
Prince
_____________________________________________________________________________
Click 'Like' If you want to thank someone.
If problem resolves mark message (s) as a 'Solution', so that others can use.
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BlackBerry Smartphones Amazon MP3 11 error
After opening the app, error suddenly appeared. Amazon just asked me to redownload the app but still no change.
Providing a useful aid depends, of course, plenty of understanding... and, for the little details you have provided so far, I am afraid that we cannot yet understand your situation. So here's useful things, that you can review...
First of all, check here:
If this is indeed the app in question (I can't, what you have said so far, be sure if it is), so please read carefully ALL the elements of compatibility and be 100% certain that the devices that you are testing on are 100% compatible... If they are not, then then maybe as expected result... can't expect an app to function on a device that is not compatible with.
Then check the Support page, also linked above and examine everything that is there in that regard.
Then, please provide full details... e. g, when you review the compatibility information, please provide your answers here so that we can better understand your situation.
Finally, please understand that no one here can officially answer your questions. I don't know why everyone refer to this site for any official assistance, for that is exactly what is NOT this site for. Reference:
I hope that this information will be useful to you.
See you soon and good luck!
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Whenever I select my world of the web page, I'm prompted for my blackberry id username and password, if I get the right user name and the password that it continues to ask me for my credentials, everywhere else looks that I am enrolled in fine with my code. On my Blackberry, I get the error "year error occurred while updating your application list" when I opened my world. I contacted Rogers for support and they told me that I have to contact Blackberry
Edit: I already tried ALT RST. And I tried different phones as well. Using a different ID for Blackberry works fine.
Rogers took a week to move to the Blackberry on that. It was a bug in version 3 of App world that they felt was set at 4, I am now the 2nd person to report in the last two weeks.
Basically, I've had too many blackberries and too many applications in my App World and the list is time when pulled.
So his way for BB to developers to get fixed.
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BlackBerry Smartphones BB Messenger won't work without a Wi Fi connection
Have you noticed that I'm unable to send / receive messages unless I am connected to a WiFi network. I was in Singapore last week and the only way I could use messenger was to use my laptop as a point using Connectify ad yes I had active data roaming, but I get exactly the same problem here in Scotland, if I send a msg, I get the icon 'pending' and nothing happens. I talked to my service provider (Vodafone UK) today and they said that all of the required functions are in place, at their end settings seem correct, and that I should post something here. It's really annoying because it is the main reason I bought a Blackberry!
Thanks in advance
Max
After a reboot if it still does not work, follow these steps:
Options > device > advanced system settings > host Routing Table > press the Blackberry Menu button > register now.
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Application blackBerry Smartphones 200 - please help error
Help, please! I have a Torch 9800 - started to download the new operating system and was not successful - instead, my phone won't work no - app error 200 shows. I've tried a soft reset and also removed the battery (several times)... when I connect to Desktop Manager, my computer does not recognize that I am connected. I'm going on vacation and really NEED my phone - and would appreciate all help... Thank you
At this point, you have to reconnect to the BlackBerry Desktop Software to get anywhere with your phone. Take a look at this article from RIM:
http://www.BlackBerry.com/BTSC/KB10144
I hope that helps you.
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