BlackBerry Smartphones BB9900 not receive calls and phone locked on the previous disconneted display screen

When I press the phone icon in the previous screen "disconnected" appears. I can't access the keypad to make a call. I am also unable to receive calls (the telephone does not ring) even if I receive a text message indicating that I missed a call

Always start with a battery pull when things do not work correctly with your phone.  Remove the battery while your phone is on, then replace it.

Let us know if that does the trick.

Tags: BlackBerry Smartphones

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