BlackBerry Smartphones BBM drains the battery without the use of telephone (proof)

Similar Questions

• BlackBerry Smartphones bbm problem with battery

  Hi I have bbm 9900 I load... .some times she will show in full load and whn I movie it works only 30 min thn red start light to show less battery... and if I access any application in 5 min it stop automatically. or more on whn I'm going to load its does not increase. I do not know comperthment prob is tht or somthng another thing... pls tell me wat is? or please give me a website or EIM where I can get an original battery...

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Good luck and let us know!

• BlackBerry smartphones which drained my battery?

  There's 1 billion to these threads; I don't know why none of them can be consolidated and stickied so we don't have to re - write one every time.

  Heres my thing because it probably isn't related to one of the others.

  I've suspended my cell phone service because I can't afford it so, basically, I was using my storm as my alarm clock.  Last Tuesday (24) I had fully charged it when I went to bed. didn't this storm but only to set and turn off my alarm.

  Sunday night I still had energy from the battery to the left; Fortunately, I think he said I had about 65% + or something

  Last night or rather this morning (Tuesday) I went to set my alarm clock and my storm was DEAD.  I took out the battery and then put it back in but nothing happened. No re only enabled buttons.  Now, why the hell there he said I had more than 50% and then hours later he wasn't still on?

  Here's the next puzzle game.  So I knew I had a spare part; battery fully charged, so I inserted, it turned on and voila 'passed all tests.  Now, I went to bed at 230 am (late I know) I watched about 20 minutes of video and then had a playlist of songs about 4, so I can go to sleep my alarm was set for 845 am. I know for a fact that he went off cause that I turned it off and oddly enough I went back to sleep.  When I really woke up at 11:00; My Storm was DEAD; I took the battery and put it back in, but nothing happened.

  So lets pretend for a minute that my playlist, drained my battery. is it possible that the battery had just enough power to wake me up when it has been set to turn off?  Or what?

  I did a search and found that same plugging in the unit to a charger that can take up to 20 minutes before it is competely on again so I do.  But a fully charged battery is dead to 9hrs... why? Was - it because once the playlist which made it still drained battery? I am sure that I left it on a playlist one night before but it certainly doesn't have the completely empty.

  Storm would not turn on at all.

  30minutes on 1 battery

  30 minutes on another battery

  1 h on the first battery

  NOTHING

  He took down to the store and they said that my charger port in the thing was faulty... that he was not in charge.

  It is a possiblity that the storm gave me a false reading all the time.

  It took more than 5 hours to RELOAD my battery COMPLETELY; and he has never done this before so my another storm was really defective since it was not really good battery.

  Theres my solution

  I am out of work at 3 pm by the time I get down, it could be 330 pm or maybe even at 16:00. I now have my other (spare) battery which could take awhile too lol

• BlackBerry Smartphones BBM 8 for BlackBerry Curve 8520

  Hello

  Please let me know if BBM 8 is available for the Curve 8520.
  If Yes, then please provide a link to download.

  Thanks for your time and your support.

  Visit BlackBerry World from your phone and search for BBM. When the application opens, look down to see what version it is. I think BBM 8 is available for your phone, but do a search in the BlackBerry World, which will confirm. If the specified version is lower than 8 BBM, then it is not available for your phone. Only applications that are compatible with your phone will be displayed when you perform a search from your phone.

  See you soon.

  PS typing www.blackberry.com/bbm in the browser of your phone will be entitled to download in BlackBerry World page.

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• BB blackBerry Smartphones and now the BBM upgrade does not

  I've upgraded to the new version of BB (I think version 5?) two days ago.  Yesterday, I could not find my BBM icon.  At out the battery, etc... Didn't come back (even if it was listed in the application list).  I reinstalled via the BB App World and then had my contacts through backup.  Today, it is not letting me send BBM and if someone sends me a BBM they get an X.  Everything else seems to work very well (Im' getting emails, etc...).  I also did a soft reset (output battery) - nothing has changed.

  Anyone encountered this problem and know how to solve? Thank you.

  Sphinx wrote:

  I also did a soft reset (output battery) - nothing has changed.

  With the BlackBerry turned on, disconnect the battery for a few seconds and then reinsert the battery to restart.

  If it still does not work:.

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry Smartphones has confused the BBM. Someone help me please.

  I was really by this name until I'm a BBM 9860 torch. But now...

  The accusation is not to stay fully in one day itself.

  Have restarted at least three times a day (sometimes while participating in calls).

  Yesterday I went into a store to get the same mobile for my friend, as he was amazed by his style.

  But the seller said the model was arrested now, because there are so many software problems (like not getting any network in other countries). I work away from my home country now, I also fear the same question.

  Also I bought for 1300 /-QAR. But the rate is now 900 /-QAR. If I think about selling this mobile also I couldn't any of resale value, as is the case with this model.

  I would like to know if there is anything you can do for us, your loyal customers.

  Even I am willing to trade with any other model of BBM with the same speed, if the company has plans to help us.

  The latest OS for the 9860 is 7.1.0.569, I think.

  Your mobile carrier may not have released version 7.1, but you can install another version of suppliers without problem.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  http://www.BlackBerryOS.com/9850-9860-operating-software/32833-discuss-official-OS-7-1-0-569-BlackBe...

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones, what are the benefits of using the spindle to spindle and BBM?

  I have not used BBM again but was compose and send messages pins (peer-to-peer). Is this the same thing as the BBM and what are the benefits of each? Are they better than just SMS?  Would like to have an explanation, because I'm confused!  Thank you!!

  BBM and PIN messages are messages sent from one BlackBerry to another.  The message is composed by the sender and goes through the secure server of the RIM before being delivered to the recipient.  They are only available for BlackBerry users.

  The thing I like about them, it is how you can see if they have been received by the recipient.  Once the message reaches the recipient's phone, you will notice a small would be "at the beginning of your message.  In other words, that it is delivered.  When the recipient opens the message, who had "will change to a 'R' for 'reading'.  So now you know that it is actually received by the recipient.

  One more great thing about these messages, it's that there is no length limit.  As you probably know, most carriers limit SMS 160 characters; not the case with these messages, they can be much longer.

  BBM and PIN messages are of the same type of message, but with PIN messages, you are limited to just contact reception.  With BBM, you can have a lot of contacts on a cat, or you can broadcast a message to multiple contacts at the same time.

  I hope this explains things for you.

• Problem A blackBerry Smartphones to share the same bbm on different phones

  Hi all... I really wish that if someone could help me solve my problem! My little brother used my app world ID on his device. Then all of a sudden all my bbm contacts have been added to his bbm and vice versa (which means that its contacts were added to my bbm as well) it's as if we share the same user of bbm! Same name, same picture, even in everything, but in two different phones... I want to do things to normal! So if you know please, tell me what I need to do?

  Hello NoorRM

  Sorry to hear about the problem you are having with BBM contacts.

  Please see the following article on expectations when you use the same BlackBerry ID on multiple devices for BBM:

  http://www.BlackBerry.com/BTSC/KB28543

  One of you will need to create a BlackBerry ID and change the BlackBerry ID for your device by following this process:

  http://www.BlackBerry.com/BTSC/KB26694

  They will also fill their contact BBM manually under the new BlackBerry ID list.

  Have a great day.

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• Frozen BlackBerry Smartphones after typing the password (). Help!

  

  Any ideas before making a hard reset?

  Last night, my Blackberry is not completely unblock after as I type my password. I type the right password and press ENTER, the password input section darkens (or it will stay on the "Enter Password" screen and seem to freeze). (If I type the wrong password it just invites me again, so I know I type the password). This is according to that multiple battery pulls.

  Sometimes, after you type the password, I can hold the blackberry button and it will bring to the top of the box that allows me to BBM, browser, homescreen, etc and I can "switch" to this program, but there is a sort of shadow frozen area enter the password on the app that never I going to and I can't use the keyboard or the trackball in these applications.

  This "box of jelly ' prevents me from using any application on my BB!

  I CAN receive calls. Barely. I can only make calls if I remove the battery and only unlock the phone and go to the option to purchase the place.

  I upgraded to OS 5 a week ago and until last night, things were fine. I hear my BB when it receives messages (work tones) or txt etc, but cannot read anything due to the lock!

  The only suspect is Google Talk, I have installed two days ago and seemed to be hogging resources and drain the battery, however the phone worked well for about a day with it on. Google Talk is perhaps run at startup and hang up things? I doubt it, but it is full disclosure.

  I also, pulled battery and removed the micro-sd card to see if it had an effect - unfortunately nothing helped.

  An analogy I can think of it is as if Windows Explorer is blocked, but everything else works.

  THOUGHTS?

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Try UNclicking the Google Talk application and remove the device and we'll see if that is the question.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• PROCESS of RESTARTING of blackBerry Smartphones IS at the point of DEATH

  I tried to reboot my device by removing the battery and reinsert. The restart process gets to about 60% of the way through and then stops. On the screen, the white line, showing the progress extends just to the right of the touchpad with about 1 cm to complete.  I tried to connect to the Fund Manager, but it does not detect the phone in this State. Any ideas. Can it be linked to the level of battery power?  Clearly a software problem. Is it possible to go beyond this crash?

  Hello DPSL

  Welcome to the Forums of the BlackBerry Support

  Please try to start your machine in Safe Mode, if you are able to start and then connect your device and run office software, first make a backup, then you should try to charge your device OS.

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  If your device doesn't Boot to safe mode, then you must follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  If you have an old backup you can restore your data back, because this method will remove the data from your device.

• BlackBerry Smartphones flushed down the toilet - everything works except the speaker...

  Hi, hope someone can help you.

  As the title suggests, I emptied my phone down the loo (it was an accident), but now everything works perfectly, but I have no sound.

  Thus, no ringing and I checked the music & who doesn't work or the other.  I guess something has fried, does anyone have suggestions?

  Thank you very much.

  How long has been parched? Probably not enough, something like that REQUIRES 4-5 full days, no battery, no checked during the process and left in rice dry throughout the period.

  The application of device using Self Test on the BlackBerry smartphone can provide additional diagnostic information to help identify the problem, see KB16037