BlackBerry Smartphones BBM groups question

Similar Questions

• Lost blackBerry smartphones BBM groups after BBM updated!

  Help, please

  I've updated the BBM to V.5.0.3.22 of the BB App World & after restarting the device, I found that all my BBM groups are missing!

  The strange thing, I always receive notifications (small group @ home screen icons) when someone post in the group as if I still a member, but still don't see no groups in the list groups BBM... Although other members can see me already in these groups!

  For some of them, I was the creator/admin, so no one can remove or add me in the Group again... & other groups when an administrator tries to add me again for the group, I received the invitation normally but when I try to accept it, it gives me a message that I am already a Member!

  In the meantime your kind comments... How can I restore my BBM groups again? or how can I reinstall the old version BBM? (maybe this will help you restore groups!)

  Thank you

  Sokkary

  Sokkary, Hello and welcome to the Forums.

  How long it has been since you last updated the BBM? Sometimes it can take 2 to 4 hours for a full synchronization of the chat groups, especially so in the more active groups. So, in this case, just give it some time.

  If this continues as a problem, first make a reboot simple: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so. Now, gives groups the synchronization time. It is not immediate.

  And finally, if still nothing after a good day, for groups in which you were not the one creator/admin as a member to withdraw from the group, wait a few minutes and you add.

  For the groups that you are the sole administrator, you're stuck. You will find all the need to abandon the Group and restart and NEVER leave you one admin in a group.

  But the key is patience...

• Error Exception of blackBerry Smartphones BBM group

  Hi I keep getting the following error message when you try to access my BBM group: applet_members_4ox4o.png - ideas please?

  Thanks in advance
  Riven

  Don't know what happened, but it works now! Soon torn!

• Problems of Smartphones blackBerry with BBM groups if some members are not put to the last version of Messenger

  I have a BBM group with 10 friends in there.  A few days after that I've upgraded to the newest Messenger, one of the members of the group cannot see me in the chat.  I can see it, everyone can see the two of us, but I am appear too small on her screen group.  We can BBM each other normally... just not within the group.  Has anyone encountered this?  Is it possible that the problem is that our versions of Messenger no longer compatible for groups?

  Note: it has to upgrade its Messenger to the current version... and everything is back to normal!  Just in case someone else falls on this same problem!

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BBM

  I've updated the BBM and now I'm stuck with Server error message. Help, please. I use a BB Bold 9790, OS 7

  Hello jaqpaw

  Welcome to the Forums of the BlackBerry Support

  You are able to use BBM before this update without any problem?

  If you are then try reinstalling BBM who may help, do that on your homescreen go to Options > device > application management > delete BlackBerry Messenger in the list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  After deletion to perform a battery pull reboot by removing the battery while your unit is powered and then wait a min.  and reinsert back.

  Your device can take a long restart, then use your BlackBerry browser and navigate to www.blackberry.com/bbmdownload and the most recent available for your device. After reinstalling see if that helps

• BlackBerry Smartphones BBM & Blackberry internet service

  Hello.
  Ive had my curve of blackberry for about 2 months now, and yesterday and now my BBM and Internet left for no reason at all.
  IM on contract with virgin and have BBM & unlimited Internet.
  How can I fix it?

  Hi abeddow,

  Welcome to the community,

  Please refresh your Service book how clear and refresh the service book database if the BlackBerry smartphone cannot send or...

  Exercise also a battery pull on restart and then see if the problem resolves.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BBM for all smartphones?

  Is it true that the Blackberry messaging service will be available for other smartphones (Android, Apple etc.) as well?

  Hello

  'All' was perhaps too broad, here's their official website:

  • http://us.BlackBerry.com/BBM.html?lid=us:BB:BBM & Cal = us: bb:bbm

  Good luck!

• BlackBerry Smartphones BBM resources missing files

  After a recent upgrade of my BBM icon label changed to net.rim.bb and when I click to send a BBM I get tell screen: Eception missing Exception of resource files.  How can I fix this?  I am running OS 6.0 Bundle 2647.

  Thanks for any help.

  Hello and welcome to the community!

  I recommend that you remove, then reinstall BBM:

  • KB10040 How to view or delete applications on the BlackBerry smartphone

  To reinstall, please see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Otherwise, you would probably look much more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload, etc..

  See you soon!

• BlackBerry Smartphones BBM works do not: /.

  Hello

  I recently bought a sim free, the brande new bb curve and I use my sim card contract with vodafone which was formerly on a HTC sense, texts and calls work, but bbm and navigation are not, my bbm pending (awaiting authorization) when I add my friends and people do not receive requests, HELP!

  Unlike your old model HTC, BlackBerry smartphones require a BlackBerry data Plan or Plan BIS. You will need to call your operator and ask for the service to be added before BBM could be used.

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• BlackBerry Smartphones BBM deleted not being not able to download

  HII, I have the Curve 8520 with OS 5. I tried to upgrade my BBM when because of an emergency, I had to cancel the download. After that the BBM worked well for as 15hours. It was when I tried to open a BBM group which was shown a restart option. I rebooted after what uninstalled the entire application. I can't find it on the app world. Or when I am trying to reinstal it is installing. It displays an error. Everything else works fine. Can you people suggest a solution or give the name and address of the nearest BB service center in Delhi. Thank you!!

  Hi Arun,

  Welcome to the BlackBerry support community forums.

  BBM 7.0 is not supported for OS 5.0 device, but it will be available sometime next time. You can download and install the old version from this link-

  http://mobileapps.BlackBerry.com/DeviceSoftware/entry.do?code=bbm6

• BlackBerry Smartphones BBM on new unit

  Just got a new "BOLD" from my employer. The tech rep set up with all my old files, but I can't find the app BBM App World says it is installed but I do not see and search offers me nothing. Any thoughts appreciated.

  Open your Options > device > applications and remove BlackBerry Messenger. Delete it.
  Then, with your BlackBerry power, remove the battery, one minute and reinsert.
  Once restarted, use your BlackBerry browser to go to www.blackberry.com/bbm and download it again.

• BlackBerry Smartphones BBM 8 for BlackBerry Curve 8520

  Hello

  Please let me know if BBM 8 is available for the Curve 8520.
  If Yes, then please provide a link to download.

  Thanks for your time and your support.

  Visit BlackBerry World from your phone and search for BBM. When the application opens, look down to see what version it is. I think BBM 8 is available for your phone, but do a search in the BlackBerry World, which will confirm. If the specified version is lower than 8 BBM, then it is not available for your phone. Only applications that are compatible with your phone will be displayed when you perform a search from your phone.

  See you soon.

  PS typing www.blackberry.com/bbm in the browser of your phone will be entitled to download in BlackBerry World page.

• BlackBerry Smartphones BBM application,

  I have problemsreconnecting the BBM application, he disappeared and I can not find. I went for Blacberry App World and a message saying that the Blackberry App World is having connection problems to you BB App World Server and check my network connections. Idid and connections are good and functional. Help, please

  1. Your options > device > Applications, remove BBMessenger.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Then, using your BlackBerry browser, go to www.blackberry.com/bbm and download & install again.