BlackBerry Smartphones BBM how it works

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• BlackBerry Smartphones BBM JUST STOPPED WORKING... 9000 "BOLD"

  My BBM messenger was working fine up to Tuesday, then all of a sudden, I didn't notice that 2 friends were able to ping, yesterday a friend called me and he was scathing of the Wednesday and I didn't answer and everyone elses BB works very well for them.

  What should I do now, I had my recent service books for me, and I wiped the phone and everything on and able to ping me again only two contacts< what="" should="" i="" do="" know,="" i="" been="" reading="" on="" other="" forums="" about="" removing="" bbm="" and="">

  How to actually do that?

  any help would be greatfull

  Thank you

  If you want to remove the application go to menu, options, advanced options, applications and remove from there

  install again, you can visit www.blackberry.com/messenger.

• BlackBerry Smartphones BBM does NOT work:((-Cannt écriture &amp; lire que le msg est venu dele de BBM:(()

  Hello

  My BBM n Blackberry worked so well, but suddenly I do not understand what is it

  Now,.

  BBM doesn't work )

  I can see my list I can see my profile and the profile of my friends, but cannot write anything and can't even open to read the messages that come from BBM surveys

  I see some msg come from the BBM but, given that the cat is not opening I ACITN read & write(())

  -SMS works.

  Is there anyone who knows how to fix this?

  (

  First thing to do is to remove the battery and reinsert.  Have you tried that?

• BlackBerry Smartphones bbm will not work

  Hello
  I recently got a bb curve 9360 and my bbm will not work, it loads fine but I did not receive any request that someone sends me and if I send them one he returned just like pending friend request but they are not receive the request, where mistaken?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones BBM w / WiFi works only after changing SIM card not

  Hello

  I need help (otherwise I would not write here). I have the Bold 9930. Until I left the States, my phone was working perfectly fine... I had an email, BBM, whatsapp, text, etc...

  When I arrived in Haiti, I wanted to change my SIM card, then I would be able to use / have a number of Haitian. I don't have an international plan. When the guy put my the Haitian SIM, the phone asked my BlackBerry ID and password. I typed all the two, which were both correct, but he told me that it was a wrong password. The guy told me that the only way I'd be able to 'reset' from my BlackBerry ID would be to disconnect and to do this, it would eliminate all my pictures and everything. I didn't do that so I ended up buying a Haitian phone w / a Haitian SIM card.

  At this point, I have two phones. An American with a SIM American (BlackBerry) and a Haitian phone with a SIM card that is Haitian.

  When I got home, I turned on my American phone and its WiFi, but my BBM and emails were NOT WORKING! However, my Facebook application and the browser are both works perfectly well.

  I restarted my phone several times since yesterday and nothing has changed. I checked this morning to see if it worked, but not luck.

  So my question (s) / issue (s) is now:

  1. How can I get my BBM works again? (probably the most important)

  2. How can I get my email working again?

  3. is it possible possible for me to have my BlackBerry (US phone) work with my Haitian SIM card?

  Please, please, please, help.

  Unfortunately, the device works as expected. Facebook, the wifi browser work fine on wifi but BBM and email REQUIRE a valid BlackBerry data Plan.

  The only way to make it work is to have a BlackBerry data Plan on the Haitian Sim Card.

  John

• BlackBerry Smartphones BBM does not work

  Hi I just got a Curve 3 G and made a dataplan and get all applications except for the BBM I invited people nd people invite me, but nothing reaches both sides? Am I missing something?

  If you have a data plan in which every other BlackBerry feature works correctly, BBM should be included in it.  If such a plan exists where you pay separately for BBM, I have not heard of him.

  You should return the service on your phone directories to make sure that your BlackBerry knows how to handle correctly the BBM.  The article below describes how to do this.

  http://www.BlackBerry.com/BTSC/KB15402

  Let us know your results.

• BlackBerry Smartphones bbm does not work after transfer number?

  Hi I have a torch blckberry 9810 and bbm worked very well yesterday my mobile company has transferred my number from my old provider and now everything works but bbm I get a red watch and her blackberry saying not connected to the internet I have tried to take out the battery and all the setting seems ok HELP PLEASE!

  It is not a question of addons...
  I see talk talk sells a model of curve with a BlackBerry data plan for 25GBP, with 4 GB/month. http://mobile.TalkTalk.co.UK/handsets/BlackBerry-Curve-9320-white#large

  Contact them and tell them that you want to use the internet and the AppWorld on your 9810.

• BlackBerry Smartphones BBM - it will work a ship to cruise in Norway? Costs nothing

  Hi - is BBM FREE wherever you are in the world - on a cruise ship? Ship satellite phone mob while the Board of Directors

  Thank you

  Julie

  stokbucj wrote:
  See you soon - by data connection do you mean a signal of the telephone network and/or WiFi. ? Thank you

  Yes, exactly... and BBM not cost any extra, it isn't just a part of your data and of everything you pay for it.

• BlackBerry Smartphones BBM works not

  I'm unable to receive prompt and do not receive my guest, short my BBM does not work since I got on the phone, what do I do?

  Ah... Well it is a whole different kettle of fish, indeed! I couldn't verify that anything since, in your profile you have listed a bunch of numbers as your company... of invalid data, so I can't check anything at all.

  Further... How the hell would I change the compatibility of your BB? You realize, I hope, that by posting on this forum, you ARE NOT in any way, shape or form supported or even communication with anyone of the RIM, not you? It is a community of users... not an user-to/from-RIM for any communication channel either.

  If you have several things to worry about now...

  ACE - SEM says:

  I talked to my service provider and they said there is nothing they can do cause uses currently the phone was made for other specific service provider that uses, so they can't change my settings.

  If it's the words they used, they are not quite accurate. Any BB can be used on any carrier that is running the same radio frequencies that the BB is capable of (and I have no idea if your in are such). But, to bring you a BB on a carrier network that they don't sell, there are several obstacles to overcome:

  (1) the carrier must say 'yes' to the fact... they are owners of their network and have every right to say what devices will be allowed to connect to it. If they say 'no', then it's the end of it.

  (2) you must be sure that your BB is properly unlocked since its origin manufactured for carrier... see this thread useful for more details:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  (3) you must get all our voices works on the carrier, before you even try anything on data level services

  (4) you must be a subscriber of the carrier, a plan of sufficient data to enable BB exclusive services that you wish to

  5 (a) if the carrier directly supports your specific model BB, then you can proceed to the registration of the BB on their network, generating adequate for your BB service book delivery and treatment of the function.

  5 (b) but, if the carrier does not directly your BB-specific model number, then the challenges are much more that most of the carrier's systems will deliver, for BB, the service books required to enable BB exclusive data services, even if you have subscribed to them.

  So, based on this, your BB may or may not ever any function on this carrier network. It can be quite difficult to achieve, especially if 5 b applies. Then take a look at this and decide how you want to move forward. Most people end up just buying a new BB if 5b applies.

  Good luck!

• BlackBerry Smartphones BBM works do not: /.

  Hello

  I recently bought a sim free, the brande new bb curve and I use my sim card contract with vodafone which was formerly on a HTC sense, texts and calls work, but bbm and navigation are not, my bbm pending (awaiting authorization) when I add my friends and people do not receive requests, HELP!

  Unlike your old model HTC, BlackBerry smartphones require a BlackBerry data Plan or Plan BIS. You will need to call your operator and ask for the service to be added before BBM could be used.

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BBM not worked since getting new phone

  I bought my son a Blackberry Curve mid-August for her birthday

  Everything we did was reversed his sim to his Blackberry so it is on a monthly contract with Orange

  HE just told me that his BBM did not work from the first day to have the Blackberry, all his friends contacts just say waiting but never really connect

  I know that this is not related to the problems as his since we opened the phone (which was brand new)

  ive tried PC suite and google searches but cannot understand what is wrong

  Please can someone help in layman's terms, not jargon on an easy way to solve this problem

  Thank you very much

  You must ring in orange and pass your rate at one with the blackberry internet bolt on, as you need this option to use bbm etc hope this helps!

• BlackBerry Smartphones BBM

  I've updated the BBM and now I'm stuck with Server error message. Help, please. I use a BB Bold 9790, OS 7

  Hello jaqpaw

  Welcome to the Forums of the BlackBerry Support

  You are able to use BBM before this update without any problem?

  If you are then try reinstalling BBM who may help, do that on your homescreen go to Options > device > application management > delete BlackBerry Messenger in the list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  After deletion to perform a battery pull reboot by removing the battery while your unit is powered and then wait a min.  and reinsert back.

  Your device can take a long restart, then use your BlackBerry browser and navigate to www.blackberry.com/bbmdownload and the most recent available for your device. After reinstalling see if that helps

• BlackBerry Smartphones BBM &amp; Blackberry internet service

  Hello.
  Ive had my curve of blackberry for about 2 months now, and yesterday and now my BBM and Internet left for no reason at all.
  IM on contract with virgin and have BBM & unlimited Internet.
  How can I fix it?

  Hi abeddow,

  Welcome to the community,

  Please refresh your Service book how clear and refresh the service book database if the BlackBerry smartphone cannot send or...

  Exercise also a battery pull on restart and then see if the problem resolves.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!